Hertz Car Rental - Buford - Buford Drive Introduce
For residents and travelers moving through the rapidly growing Gwinnett County area, the Hertz Car Rental location on Buford Drive provides a vital local service. Situated conveniently near major thoroughfares, this branch offers a wide selection of vehicles ranging from fuel-efficient economy cars and comfortable sedans to spacious SUVs and dedicated utility vehicles like Cargo Van Rentals. This broad inventory ensures that whether you are planning a weekend trip to Lake Lanier, need a professional vehicle for a business meeting in Atlanta, or require a van for a local move or project, Hertz in Buford has a solution.
The facility operates as a dedicated Car rental agency, focusing on the needs of the local community as opposed to the high-volume traffic of an airport location. This focus generally allows for a more personalized experience, though customer experiences can be varied. Some local users have reported having a perfect, seamless rental with a brand-new vehicle and excellent handling of unforeseen issues like a breakdown, noting they were "just a lucky person." Conversely, other customers have shared experiences of long lines, understaffing, and receiving a vehicle that was not properly cleaned or prepared, describing it as "filthy" and not recommending the location to others. As with any service provider, it is always wise for customers in Georgia to inspect their rental upon pickup and confirm all details of their reservation.
Overall, this Hertz branch aims to be a comprehensive, convenient resource for all of Northeast Georgia's temporary vehicle needs, backed by the infrastructure of a global brand while serving as a trusted neighborhood provider.
The Hertz Car Rental office is strategically located on one of Buford's main commercial arteries, making it highly accessible for anyone in the Gwinnett and Hall County regions. The address is:
4125 Buford Dr, Buford, GA 30518, USA
Buford Drive is a key segment of US 23 and GA 20, providing quick access to I-985, which connects the area to Gainesville, and is only a short drive from the Mall of Georgia and other large retail centers. Its location makes it an ideal pick-up point for locals who need a car without the hassle of traveling to the distant airport or navigating heavy downtown Atlanta traffic.
The facility is committed to full accessibility, ensuring a welcoming environment for all patrons. Public data confirms these critical features:
- Wheelchair accessible entrance is available, providing ease of access into the main office.
- Wheelchair accessible parking lot spaces are dedicated and properly marked for convenient parking.
- Onsite services are available, meaning the core transaction and vehicle pickup/drop-off can be completed directly at the location, promoting a seamless process.
As a full-service car rental agency, the Hertz Buford location offers an extensive range of vehicles and professional services to meet the diverse transportation demands of Georgia residents.
- Diverse Vehicle Fleet: Offering a variety of popular car classes including compact, mid-size, standard, and full-size sedans for daily commuting and pleasure travel.
- SUV Rentals: Availability of multiple SUV classes, such as large SUVs (like the GMC Yukon) and mid-size models (like the Chevrolet Equinox or Nissan Rogue), perfect for family trips and exploring North Georgia.
- Cargo Van Rentals: A featured offering at this location, providing practical Cargo Van Rental options ideal for moving, transporting equipment, or handling business logistics.
- Manager's Specials: A flexible car class (often listed as 'Manager's Special') which allows the agency to offer the best available vehicle at an attractive rate, providing a great value proposition for budget-conscious renters.
- Payment Options: The agency accepts various modern payment methods, including major Credit cards, Debit cards, and the convenience of NFC mobile payments (Near Field Communication), streamlining the checkout process.
- Onsite Services: All rental services, including vehicle pickup and return, are handled conveniently on-site at the Buford Drive office.
Several features make the Hertz Buford Drive location a noteworthy option for car rentals in the Georgia region.
- Active Military Discounts: A significant highlight is the availability of Active military discounts. Hertz is proud to partner with programs like Veterans Advantage and USAA to offer discounted base rates (up to 10-25%), free upgrades, and sometimes waived fees for military members and their families, acknowledging their service to the nation.
- Convenient Location for Locals: Situated on Buford Drive near major commerce and residential areas, this location is perfect for neighborhood rentals, insurance replacements, or quickly securing a vehicle without major travel time.
- Variety of Utility Vehicles: The confirmed availability of Cargo Van Rental ensures that the needs of local businesses, contractors, or individuals planning a move are easily accommodated with a specialized vehicle.
- New Car Availability: Despite some service concerns, positive reviews indicate that the location often supplies new, high-quality vehicles, with one customer noting they were given a "brand new car." This reflects the general high standard of the Hertz fleet.
- Flexible Payment Technology: The acceptance of NFC mobile payments, alongside credit and debit cards, demonstrates a commitment to modern and swift transaction methods, appealing to tech-savvy customers.
To arrange a reservation, inquire about vehicle availability, or learn more about specific discounts available to Georgia customers, please use the following contact details:
- Address: 4125 Buford Dr, Buford, GA 30518, USA
- Phone: (770) 831-3250
- Mobile Phone: +1 770-831-3250
- Type of Agency: Car rental agency
Choosing the Hertz Car Rental on Buford Drive in Buford, GA, is most valuable for Georgia users who prioritize specialized vehicle options and cost-saving benefits. The confirmed offering of Cargo Van Rentals makes this an essential resource for home projects, small businesses, and moving needs that go beyond the capacity of a standard rental car.
Furthermore, the strong emphasis on Active military discounts positions this Hertz location as a top choice for service members, veterans, and their families in the Gwinnett County area who are looking to maximize savings and take advantage of tailored benefits. The ability to use diverse payment methods, including convenient NFC mobile payments, also contributes to a modern and user-friendly experience.
While customer service consistency is a factor to consider based on varied public feedback, the ability to secure a vehicle from a major, reputable brand with a full range of fleet options, from economical cars to essential vans, is a significant advantage. By booking in advance and confirming the vehicle's readiness upon arrival—and leveraging the valuable military discounts if applicable—Buford residents can often experience the best of what this local Hertz branch has to offer: a ready vehicle from a world-class fleet, situated right in their neighborhood.
Hertz Car Rental - Buford - Buford Drive Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Buford - Buford Drive Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Buford - Buford Drive Photos










Hertz Car Rental - Buford - Buford Drive Location
Hertz Car Rental - Buford - Buford Drive
4125 Buford Dr, Buford, GA 30518, USA
Hertz Car Rental - Buford - Buford Drive Reviews
callpick upSUVmorningdoorvanbookmanagerrefundcredit card
★ 5★ 4★ 3★ 2★ 1I'm surprised by the overall ratings for this location. My reservation was ready. I was given a brand new car. I had a situation with a breakdown, and it was handled properly. I'm just a lucky person.
October 09 · Edgar SotoWorst experience ever with a rental company. When I arrived at the office for pick up there was already a line and no one behind the counter. When I finally was able to speak to the one person working at that office she went to get my rental. The car was filthy, there was a half removed sticker on the driver window (likely a parking violation ticket), there was sand everywhere and the seats were nasty. I do not recommend this place at all. Save yourself a headache and book somewhere else.
June 18 · Lisha MI made the reservation and when I came in the shop the guy on the door rudely said we have no cars and just went of in other car. Didn't even have courtesy to guide me about reservation or anything else. Never seen such a hopeless rental service.
June 26 · Aniket VyavahareCame in the pick up our rental we booked and they didn’t greet or acknowledge use for a while. (He was on the phone when we walked in) we didn’t expect much after. We talked amount ourselves and waited until another employee walked in. We walked behind the counter and picked up the phone and we were left standing there again until Mika got off the phone. Now they got no cars left but a big suv we didn’t want but had to take because that’s the only one left. We got up changed for 20$ a day.
April 11 · thai phamI was originally denied my rental, and the customer service I received was unacceptable. I had to travel to another location to receive assistance, but unfortunately, the service there was just as poor. I was accused of lying about being referred by the previous location, even after the employee called and verified my claim. Despite this, no apology or acknowledgment was given, nor was any form of compensation offered.I was made to wait an extended period while being told the vehicle was being vacuumed; however, the Tesla’s cameras clearly showed that was not true. Once I finally received the vehicle, the windshield wiper blade flew off during heavy rain, creating an extremely dangerous situation. Additionally, the vehicle’s battery drained within 1 hour and 20 minutes and required 45 minutes to recharge.Exchanging the vehicle was a disheartening experience that took several hours. Only one employee demonstrated professionalism and courtesy throughout the process. My family and I did not deserve to be subjected to such disrespect, danger, and overall chaos.
October 16 · Nurse Brooks
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