Hertz Car Rental - Freeport - West Sunrise Highway Introduce
As New Yorkers, we know the value of reliable transportation, especially when venturing out of the boroughs or handling larger loads on Long Island. Finding a professional, dependable car rental agency close to home is essential, and the **Hertz Car Rental - Freeport - West Sunrise Highway** location stands out as a key service provider in the Nassau County region. This established agency serves not just the Freeport community but also the wider Long Island and New York Metropolitan area, offering a convenient, local option for all your personal or commercial vehicle needs. Whether you're planning a weekend getaway, need a temporary vehicle while yours is in the shop, or require a cargo van for a big move, this location aims to provide the vehicles and service you need with the backing of a globally recognized brand.
The Hertz team at Freeport prides itself on delivering a professional and seamless experience. Many customers appreciate the knowledgeable staff and the straightforward, quick service process, highlighting the team's expertise in walking customers through their options and ensuring they drive off satisfied. They focus on understanding customer needs to provide an informed rental decision, making the experience efficient and friendly for local users.
We understand that sometimes, there can be hiccups in the rental process, particularly concerning complex policies like debit card acceptance or last-minute reservation changes. It is always highly recommended to confirm all rental requirements—especially regarding payment methods, age restrictions (note that the minimum age to rent in New York is 18, though different rates may apply for renters under 25), and specific vehicle availability—well in advance of your scheduled pick-up time. For the most hassle-free experience, securing your booking ahead of time and verifying the required documents, particularly if using a debit card, is critical.
The Freeport branch’s strategic location makes it easily accessible for residents across Long Island. Situated right on West Sunrise Highway, it is a convenient spot for local pickups. For those coming from New York City, it is roughly a 30 to 40-mile drive, depending on your starting point and traffic conditions. Typical routes involve major arteries like the Long Island Expressway (I-495) or the Southern State Parkway, exiting near Hempstead or Freeport and maneuvering onto NY-27 E (Sunrise Highway). Being situated on a major Long Island thoroughfare, finding the facility is generally straightforward, making your pick-up or drop-off less of a logistical headache.
Parking at the location is designed with customer convenience in mind, and the facility is committed to being accessible to all. The on-site services and accessibility features ensure that all New York customers, including those with mobility challenges, can easily manage their rental process from arrival to departure.
This Hertz location is a full-service car rental agency, offering a broad spectrum of vehicle options to meet varied customer needs. From compact cars for city driving to spacious SUVs for family trips, and specialized utility vehicles, their fleet diversity is a major benefit for local New York renters.
**Services Offered**
- Standard Car Rental: A wide range of sedans, including popular models like the Chevrolet Malibu, and various SUVs like the Chevrolet Equinox, are typically available.
- Cargo Van Rental: Essential for moving, commercial tasks, or large deliveries, cargo van options, such as the Ford Transit, are available for rent, providing a critical service for Long Island businesses and residents.
- Onsite Services: The convenience of onsite staff and services for vehicle pick-up and drop-off.
- Insurance Options: Various insurance and protection plans, such as Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW), are available, with specific New York state policies applicable.
- Flexible Booking: Options for pay-later reservations and generally free cancellation on many bookings, providing booking flexibility (cancellation policies should always be verified at the time of booking).
The Freeport branch also provides specific features designed to enhance the rental experience and offer value to certain customer groups. These highlights are part of the broader commitment to excellent service and customer satisfaction.
**Features and Highlights**
- Active Military Discounts: Special rates and benefits are available for active military members, recognizing and supporting those who serve.
- Wheelchair Accessible Entrance: The facility ensures ease of entry and access for all customers, adhering to high standards of accessibility.
- Wheelchair Accessible Parking Lot: Dedicated parking is available for customers needing wheelchair access.
- Payment Options: Accepts major Credit Cards (Visa, Mastercard, American Express, Discover) and Debit Cards (Visa, Mastercard, Discover), though restrictions apply for debit card use at the start of a rental in the New York Metropolitan Tri-State Area, particularly for higher-end vehicles.
- Vehicle Variety: Beyond standard sedans, the fleet often includes SUVs and passenger vans, with specialty collections like Electric Vehicles (EVs) and the Ultimate Collection potentially available by reservation.
For all direct inquiries, reservations, or to confirm specific vehicle availability and payment policies, the following information should be used:
**Contact Information**
Address: 235 W Sunrise Hwy, Freeport, NY 11520, USA
Phone: (516) 771-2135
Mobile Phone: +1 516-771-2135
**What is Worth Choosing This Location?**
For New York residents, choosing Hertz Car Rental - Freeport - West Sunrise Highway offers several distinct advantages. The primary benefit is the combination of the reliability of a national brand with the convenience of a local, neighborhood agency. It serves as an excellent resource for Long Island residents who need a rental without traveling into the often-congested airport locations or the city center.
The location's specialization in vehicle types beyond just standard cars, specifically the availability of **Cargo Van Rental**, is a significant draw for local users involved in home projects, small business operations, or moving tasks. This specialized service caters to the practical needs of the Long Island community. Furthermore, the commitment to accessibility with a wheelchair-accessible entrance and parking lot makes it a considerate choice for all New Yorkers.
While the reservation and payment process, particularly concerning debit card usage in the tri-state area, requires careful pre-planning and adherence to corporate policies (which often stipulate a 24-hour advance reservation and other specific criteria to qualify), the general customer feedback highlights a dedicated team. Customers have praised the Freeport staff's professionalism, product knowledge, and willingness to present multiple options, suggesting a strong local commitment to quality customer service. By booking in advance and confirming all details, you can best ensure the seamless and positive experience that many customers have reported at this Freeport location. This Hertz branch is truly positioned to be your reliable partner for all your vehicle rental needs in the Freeport area.
Hertz Car Rental - Freeport - West Sunrise Highway Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Freeport - West Sunrise Highway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Freeport - West Sunrise Highway Photos










Hertz Car Rental - Freeport - West Sunrise Highway Location
Hertz Car Rental - Freeport - West Sunrise Highway
235 W Sunrise Hwy, Freeport, NY 11520, USA
Hertz Car Rental - Freeport - West Sunrise Highway Reviews
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★ 5★ 4★ 3★ 2★ 1Fast and quick service. You will not regret taking the time to consider the Freeport location. The whole experience was very seamless and dealing with several rental car companies the team of experts at this Freeport location are the best I have ever dealt with when it comes to their customer service, knowing their products, giving you several different options, and their professionalism. I want to thank all the team members at this location, because each one helped me at some point of my decision and rental purchase.
July 28 · Yves NeilanI made my reservation and got reservation number, when arrived, I was told that the car I reserved doesn't exist and pushed me for another car 31 dollars more per day, that 600 dollars extra,. And then, refused to acc payment by debit card, starting that they need hour notice, but the most amazing is how Rude and unprofessional the lady at the desk was , she kept yelling, I didn't tell you this, I didn't tell you that when I was explaining to her what my reservation stated.In short, very rude staff, they always try to push you to pay more because the prices they advertise, or existthey do n
August 14 · khaled elbannaBest place I have rented my cars from. I want to give a big shout out to my 3 ladies ( NICOLE, SANDRA AVONNAH) they do a fantastic job everyday and provide a wonderful service.SHOUT OUT TO YOU 3 LADIES!!
September 27 · DJ KOFIBoth Sandra and Nicole are super professional, efficient and so friendly! It was a seamless rental and such a pleasant customer service experience. I will always return to and recommend this location.
August 28 · Sharon GarzaI had a negative experience and would like to speak with the owner. My hope is this was just a misunderstanding on the part of one employee. Respectfully, I would like to have my issue addressed appropriately and professionally.Just a follow up on the review from yesterday- the owner response posted is not from the location owner, but a central national call center (as expected). Issue was not addressed there or at the location during my follow up today.Hertz is basically a company with archaic policies carried out by ineffectual management. The staff is working in a paradigm of disfunction, so it must be frustrating for them. The staff behavior cited in so many posts is related to poor management. Mistakes happen, but dealing with them unprofessionally is the core problem, at least at that location.There are better options than Hertz available, which would be a better choice.Second follow up. The link posted by the AI response below is not to file a complaint or address any disputes. This is just a general website being used as a means of looking to be responsive.
May 07 · Patrick Pizzo
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