Hertz / Uber Vehicle Solutions

- 850 Sunrise Hwy, Baldwin, NY 11510

For residents across Long Island and the greater New York region seeking flexible vehicle access—whether for personal use, commercial purposes, or specifically for rideshare platforms—the Hertz / Uber Vehicle Solutions location in Baldwin, NY, is a unique option. Situated conveniently on the South Shore of Nassau County, this facility operates as both a standard car rental agency under the globally recognized Hertz brand and a specialized transportation service, primarily catering to the vehicle needs of Uber drivers. This dual function means the branch is heavily involved in fleet management and providing cars suitable for professional ridesharing use across the five boroughs and Long Island.

However, potential users, especially those driving for rideshare, must approach this location with caution and clear expectations. Customer feedback frequently highlights significant service concerns. Reviews indicate issues such as staff exhibiting poor, possibly discriminatory, attitudes, and chronic unavailability of reserved vehicles, even after being explicitly told to wait. Some users have reported arriving for a reservation only to be informed that no cars were available, which directly impacts the ability of rideshare drivers to earn income. While the partnership between a major rental company and a leading rideshare platform is designed to provide solutions, the on-the-ground experience at this specific Baldwin branch appears to require extreme patience and proactive communication from the renter's side.

The Hertz / Uber Vehicle Solutions branch is strategically located to serve the densely populated South Shore of Long Island, providing an accessible option for Nassau County residents who want to avoid traveling into New York City proper for vehicle services.

• Physical Address: The facility is situated at 850 Sunrise Hwy, Baldwin, NY 11510, USA. Sunrise Highway (NY-27) is a crucial, high-traffic arterial route in Long Island, ensuring the location is easy to reach by car from surrounding areas like Freeport, Rockville Centre, and Hempstead.
• Transportation Proximity: Its location on a major highway makes it convenient for local drivers. Customers using public transit would need to research local bus routes or taxi/rideshare options, as direct access from the major Long Island Rail Road (LIRR) stations may require an additional connection.
• Accessibility Features: The premises are equipped with essential accommodations for all customers, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, aligning with required accessibility standards for public service businesses in New York.
• Operational Environment: Based on the nature of the business—sharing premises or working closely with an automotive service center (like Pep Boys, historically associated with this address)—the environment may be geared towards vehicle maintenance and logistics rather than a traditional, polished rental counter experience.

As a joint venture combining a rental agency and a specialized transportation provider, the services at the Baldwin branch are tailored to two main customer groups: traditional renters and rideshare operators.

• Car Rentals (Personal Use): Traditional Hertz vehicle rentals are available, covering standard classes like Compact, Midsize, and Fullsize Sedans, as well as SUVs and Minivans, depending on local fleet availability.
• Rideshare Vehicle Solutions: The core service involves providing reliable vehicles for individuals who need a car to drive for Uber. These rentals often feature weekly payment models, inclusive of basic insurance and maintenance, and may offer unlimited mileage for rideshare-related trips.
• Fleet Management: The location is involved in the ongoing logistical support and maintenance coordination for its rental vehicles, especially those dedicated to the Uber platform, including maintenance checks and vehicle swaps.
• Roadside Assistance: Comprehensive roadside assistance is offered. While basic assistance usually covers mechanical defects for standard rentals, the Uber program specifically includes 24/7 Roadside Assistance for their dedicated fleet.
• Payment Options: The agency accepts all major Credit Cards for transactions. For Uber rentals, payment policies regarding the use of debit cards and security deposits are specific to the rideshare program and must be verified at the time of reservation.

The unique partnership between Hertz and Uber provides distinct advantages for a specific segment of the New York market.

• Rideshare Specialization: The location is one of a few specialized centers focused on the needs of professional drivers, offering a structured rental program with specific benefits like unlimited mileage on the Uber platform.
• Inclusion of Essential Services: Rental plans for rideshare drivers typically include basic vehicle maintenance and 24/7 Roadside Assistance, reducing the driver’s out-of-pocket operational costs.
• Flexible Rental Terms: Uber rental vehicles often come with automatic weekly extensions (up to a set period, like 180 days), providing stability for drivers without the need for a long-term contract.
• Accessibility Features: The facility ensures full accessibility with a wheelchair accessible entrance and designated parking.
• No Credit Check Requirement (Rideshare): The Uber rental process often waives the standard credit check, making it more accessible to a broader range of New York residents looking to begin working with the platform.

Given the mixed customer feedback regarding availability and service, contacting the Baldwin branch directly is highly recommended before visiting, especially to confirm vehicle reservations and specific terms for rideshare agreements.

Address: 850 Sunrise Hwy, Baldwin, NY 11510, USA

Phone (Local): (516) 223-4099

Mobile Phone: +1 516-223-4099

Using the mobile phone number or the local phone line is the most direct way to get an update on fleet status, hours of operation for that day, and to mitigate the risks associated with potential vehicle unavailability mentioned in customer reviews.

The Hertz / Uber Vehicle Solutions location in Baldwin is an essential service for Long Island residents committed to or interested in becoming rideshare drivers. Its primary value proposition lies in the bundled weekly rental packages designed specifically for Uber, which include maintenance, insurance, and unlimited mileage, thus simplifying the operational logistics of professional driving.

The key reasons to choose this location are:

• Rideshare-Ready Vehicles: It offers a dedicated fleet that meets Uber’s requirements, simplifying the onboarding process for new drivers.
• Cost Control for Drivers: The weekly pricing model with included services helps rideshare operators budget their vehicle expenses without the long-term capital commitment of purchasing a car.
• Strategic Long Island Access: The Baldwin location provides a convenient access point for residents of Nassau County, a major advantage over having to travel to the more congested areas of New York City for vehicle pick-up and mandatory maintenance/swap appointments.

Hertz / Uber Vehicle Solutions

850 Sunrise Hwy, Baldwin, NY 11510, USA