Hertz Car Rental - New York - West 34th Street Introduce
For New Yorkers seeking temporary transportation solutions—whether for a weekend getaway out of the city, a business trip upstate, or a necessary home move—Hertz Car Rental at the West 34th Street location in Midtown Manhattan offers a reliable and convenient resource. Situated in one of the city’s most trafficked and accessible districts, this Hertz branch, designated as a full-service “Car rental agency,” is strategically placed to serve the complex needs of the metropolitan area. It’s an ideal choice for Manhattan residents and commuters who rely on public transit but occasionally require a personal vehicle.
Renting a car in the city can often feel daunting, but this Midtown location is known for its focus on efficiency and customer-first service. Customer feedback frequently highlights the professional and friendly staff, suggesting a smooth process even amidst the typical rush of Manhattan. For instance, customer reviews mention agents like Chris, who are praised for going “above and beyond,” being "patient, professional, and super friendly," and making the rental experience feel “smooth and positive.” Another customer praised the staff for providing a complimentary upgrade to a “brand new Ford Expedition” and giving multiple helpful tips on the area, proving that a warm, human element is a core part of the service philosophy at this branch.
This Hertz location is not just for tourists; it is a crucial component of the local infrastructure. Beyond standard passenger car rentals—including mid-size sedans and SUVs like the Chevrolet Malibu or Nissan Rogue—the branch also offers essential commercial and utility rentals. The availability of Cargo van rental is a major advantage for New York residents planning a small-scale move, picking up new furniture, or managing a local business delivery without having to travel outside of Manhattan for a rental truck specialist. This comprehensive offering solidifies its position as a go-to car rental hub in the heart of NYC.
Furthermore, Hertz on West 34th Street strives for inclusivity and ease of access. It provides Onsite services to ensure a quick transaction and offers flexible payment options, accepting both major Credit cards and Debit cards. For those who serve, the availability of Active military discounts is an important acknowledgement and benefit, making it a preferred choice for military members and their families in the tri-state area.
The Hertz Car Rental - New York - West 34th Street branch is located at the highly central address of 323 W 34th St., New York, NY 10001, USA. This placement is exceptionally advantageous for anyone in the five boroughs or New Jersey who needs to access a rental vehicle quickly and efficiently.
Geographically, the location is situated in the West Midtown area, putting it within easy reach of major transportation hubs. It is only a few blocks from Penn Station, a nexus for Amtrak, NJ Transit, and the Long Island Rail Road (LIRR), making it perfect for commuters arriving from New Jersey, Long Island, or other Northeast cities. Multiple subway lines—including the A, C, E, 1, 2, and 3 trains at the 34th Street – Penn Station stops, and the B, D, F, M, N, Q, R, W, and PATH trains at Herald Square—are all within a short walking distance.
For drivers, the office is conveniently housed within or adjacent to a parking garage, often cited as the Meyer Parking Garage, which greatly simplifies the pickup and drop-off process in a neighborhood notorious for difficult street parking. This includes designated On-site parking for rental customers, a premium amenity in Manhattan. Recognizing the needs of all customers, the facility also provides a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring that the service is available to everyone without accessibility barriers.
Hertz on West 34th Street provides a robust array of rental and logistical services tailored for the Manhattan customer, who often requires flexibility, speed, and specialized vehicles. The core business is augmented by policies designed for convenience and cost-effectiveness.
- Diverse Passenger Vehicle Rental: Offering vehicles from economy sedans (like the Mazda 3) to mid-size and large SUVs (such as the Chevrolet Equinox or Ford Expedition), suitable for city drives, family road trips, or out-of-state travel.
- Cargo Van Rental: A critical service for small businesses, individuals moving apartments, or those needing to transport large items within the city or beyond, eliminating the need to visit a dedicated moving vehicle center.
- Flexible Payment Options: Acceptance of both Credit cards and Debit cards for payments and deposits, providing necessary financial flexibility for a diverse urban customer base.
- Special Discounts: The provision of Active military discounts, which provides tangible savings and support to armed forces personnel.
- Onsite Customer Services: Offering efficient, in-person assistance and quick processing through Onsite services, as highlighted by customer reviews praising the minimal wait times and attentive staff.
- Accessory Rentals: Availability of essential add-ons such as GPS navigation systems and child/booster seats to enhance the travel experience.
What truly sets the Hertz Car Rental at 34th Street apart are the features that address typical New York-specific challenges and needs, from accessibility to financial flexibility.
- Unbeatable Midtown Accessibility: Located near Penn Station and multiple subway lines, customers can easily access the branch using the city's vast public transit network.
- Guaranteed On-site parking and Pick-up/Drop-off: A paramount feature in a dense urban setting, providing dedicated space for customers to manage their rental vehicle without the stress of street parking.
- Inclusion and Accessibility: Full compliance with accessibility standards, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring equal access to transportation services.
- Utility Vehicle Options: The key feature of Cargo van rental within Manhattan provides a much-needed logistical solution for moving and hauling, which is essential for city life and business operations.
- Focus on Customer Service: Highlighted by excellent customer reviews that cite friendly, professional, and patient staff, who are willing to offer complimentary upgrades and helpful tips, thus elevating the overall rental experience.
- Savings for Service Members: Offering Active military discounts as a specialized benefit that supports the local military community.
For New York area customers looking to secure a rental or inquire about specific vehicles and policies, the Hertz Car Rental - New York - West 34th Street branch can be reached using the following contact information.
Address: 323 W 34th St., New York, NY 10001, USA
Phone (Local): (212) 486-5065
Mobile Phone (International Format): +1 212-486-5065
It is recommended to call ahead to confirm operational hours, which can vary, and to verify the availability of specific car classes, especially specialty vehicles like cargo vans.
For New Yorkers, the decision to choose Hertz Car Rental at 323 West 34th Street is fundamentally about choosing metropolitan efficiency, comprehensive service, and exceptional customer care. In a city where time is money and logistics are often complex, the Midtown location is unparalleled. Being steps from Penn Station and major subway lines means you can get from your office, apartment, or train to your rental car with minimal friction. This ease of access is a considerable advantage over airport or remote suburban rental locations.
What truly solidifies this branch as a superior choice is its dual focus on passenger and utility needs, demonstrated by the availability of Cargo van rental. This single vehicle option solves a host of moving, delivery, and logistical challenges faced by anyone living or working in the city. Coupled with the flexibility of accepting Debit cards and providing Active military discounts, Hertz shows a clear commitment to accommodating the diverse financial and personal circumstances of its local clientele. The glowing customer testimonials, which consistently praise the personal touch and professional attitude of the staff, underscore that this is a location where customers are treated like VIPs, not transactions. For a reliable, accessible, and friendly car rental experience right in the middle of Manhattan, this Hertz location on West 34th Street is highly recommended.
Hertz Car Rental - New York - West 34th Street Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - New York - West 34th Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Hertz Car Rental - New York - West 34th Street Photos










Hertz Car Rental - New York - West 34th Street Location
Hertz Car Rental - New York - West 34th Street
323 W 34th St., New York, NY 10001, USA
Hertz Car Rental - New York - West 34th Street Reviews
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★ 5★ 4★ 3★ 2★ 1We had an amazing experience thanks to Chris at the Hertz counter. From the moment we arrived, he made us feel welcome, calm, and taken care of — even after a long travel day.Chris was patient, professional, and super friendly, walking us through the process with a smile and even helping us choose the perfect car for our trip. He truly went above and beyond, and we left the counter feeling like VIPs.Thank you, Chris, for making this part of our journey smooth and positive — you were a bright spot in our New York adventure!👏 Highly recommend Hertz — and especially Chris — to anyone looking for great
August 04 · Betz CedenoFrom the moment we arrived at Hertz, we had a very short wait to talk to the agent in order to get our car. She gave us an upgrade from a midsize to a brand new Ford expedition. The car was spacious and clean, and was absolutely gorgeous. All the staff were friendly and very helpful. They gave us multiple tips on the area. We felt right at home in a city that wasn’t ours due to the friendly staff at Hertz. Great job running this place!
August 23 · Natalie DouglasCheck in at JFK was fast and efficient. Great.Had to wait 2 and a half hours to collect a pre-booked car.Worse than hopeless! No apology offered.Returning the car to NYC was fast and efficient. Perfect.Car was (fairly) clean. Price was as expected.Cannot recommend Hertz if you have an appointment to make.
September 06 · David JayFor my first pick up at an NYC local location, it was a great experience. The woman at the counter took extra care explaining to me how the tolls work when driving in the area. The vehicle was not only immediately ready for me, but it was washed inside and out. It was another excellent Hertz experience!
August 02 · Joe “ScaffLaww” SalvatoreWe had mixed results from this location.We had a good one day rental first. The people that helped us were kind and respectful. Thus the 3 stars.The second time we went to go pick up our rental we had an extremely rude encounter with Elba (pictured). She had lots of attitude and visibly rolled her eyes at us. Ultimately they were not able to help us with a rental car the second time and we went elsewhere to rent a car. We would’ve appreciated having been treated with a little more kindness and kept business here but because of the way we were treated we won’t be using Hertz moving forward.
August 26 · Kaela Arellano
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