Hertz Car Rental

- 5803 S Sossaman Rd Suite 102, Mesa, AZ 85212

For residents of Arizona's East Valley and visitors flying into the Phoenix-Mesa Gateway Airport (AZA), Hertz Car Rental provides a central and recognizable option for securing ground transportation. As one of the world's most established car rental agencies, this specific location operates directly from the airport, offering a quick transition from your flight to the open roads of Arizona. The service caters to a diverse range of needs, from business travelers needing a reliable sedan to families requiring a spacious SUV for adventures across the desert landscape or up to the state's cooler northern regions.

The unique characteristic of this location is its consolidation with other major brands, namely Dollar and Thrifty. In practice, this means all three agencies—Hertz, Dollar, and Thrifty—often share the same physical counter space, vehicle staging areas, and, crucially, a combined staff. This consolidated structure aims for efficiency but, as customer feedback has indicated, can sometimes lead to extended wait times at the counter, even for customers who have completed their check-in process online. Prospective renters should be prepared for potential delays during peak travel times.

Hertz maintains a commitment to offering a broad fleet, including the popular Chevrolet Malibu and various SUV classes like the Nissan Rogue. In line with global trends, the company has also integrated Electric Vehicles (EVs) into its offerings. While this presents an appealing, modern, and often eco-friendlier choice, it comes with a necessary note of caution for Arizona travelers. The challenging charging infrastructure and the impact of extreme temperature (both hot in the Valley and cold in Northern Arizona) on battery performance and charging times can lead to unexpected difficulty and added time/cost for renters, particularly those unfamiliar with EV technology or traveling outside of the immediate Phoenix metro area. Thorough planning and understanding of the EV policy, especially regarding return charge levels, is essential for a positive experience.

The Hertz Car Rental service is exceptionally convenient, located at or immediately adjacent to the Phoenix-Mesa Gateway Airport (AZA). While the main airport address is often cited, the specific suite number provided, 5803 S Sossaman Rd Suite 102, Mesa, AZ 85212, USA, suggests a location highly integrated with the general aviation or main terminal area of AZA, minimizing travel time from the gate to the driver's seat.

This location is fully committed to accessibility, ensuring all customers can navigate the rental process with ease. Key features include:

• Wheelchair Accessible Entrance: Providing a smooth, barrier-free entry point into the rental facility.
• Wheelchair Accessible Parking Lot: Offering dedicated parking spots for individuals with mobility needs, right near the pickup area.

Given its airport position, the hours of operation are typically extensive, often running seven days a week from early morning until late in the evening (around 7:00 AM to 11:30 PM, but specific times should always be verified). This schedule is designed to accommodate the arrival and departure times of flights using AZA, providing maximum flexibility for travelers.

Hertz provides a full suite of services expected from a premier car rental agency, tailored to both business and leisure travel needs in the Arizona region:

• Diverse Vehicle Range: The fleet encompasses everything from fuel-efficient economy and compact cars (like the Ford Focus or Chevrolet Spark) to standard and large sedans (such as the Chevrolet Malibu), along with popular SUVs (e.g., Nissan Rogue, Chevrolet Tahoe), and specialized vehicles like pickup trucks and vans.
• Electric Vehicle (EV) Rentals: Offering modern options like the Kia Niro or other EV models. Renters must note that using a national or corporate EV fleet means they are responsible for understanding the charging network and the specific policies on vehicle return charge levels.
• Payment Flexibility: Accepting all major Credit Cards for rental qualification and payment. They also accept Debit Cards, although this is subject to strict conditions. Generally, debit card usage requires a 24-hour advance reservation, the renter must be at least 25 years old (unless they are a Gold Plus Rewards member), and they must present a return travel ticket and an additional form of identification, often paired with a credit check and a security hold of up to US$500.
• Gold Plus Rewards Program: Expediting the rental experience through the Hertz loyalty program, which often allows members to skip the counter and proceed directly to their vehicle, a major advantage given reports of long counter wait times at this location.
• Protection and Add-ons: Offering optional rental coverage products like Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), as well as convenient accessories such as GPS units and child safety seats.
• Consolidated Services: Operating alongside Dollar and Thrifty means a potentially wider pool of available vehicles for reservation, managed by one central team at the airport.

Key aspects that make Hertz at Mesa Gateway Airport stand out for Arizona-based users and visitors include:

• On-Site Airport Convenience: Direct pick-up and drop-off at AZA eliminates the need for external shuttles, which is highly beneficial for travelers managing luggage or strict schedules.
• Brand Recognition and Trust: Renting from a globally recognized brand provides assurance of a professional standard of vehicle maintenance and operational consistency.
• Accommodation for Non-Credit Card Holders: The explicit acceptance of Debit Cards, while requiring extra documentation and a credit check, serves a significant portion of the local and traveling population who may not use credit cards.
• Accessible Facility Design: The provision of both a Wheelchair Accessible Entrance and Parking Lot ensures that the service meets the needs of all community members and travelers.
• EV Access: Providing access to Electric Vehicles for those interested in exploring sustainable transport options, especially for travel confined to the well-developed charging network of the Phoenix metro area.

For direct communication regarding reservations, operational status, or immediate customer needs, the following information should be used:

Address: 5803 S Sossaman Rd Suite 102, Mesa, AZ 85212, USA

Phone: (480) 988-2763

Mobile Phone: +1 480-988-2763

Using the direct telephone number is highly recommended, especially when encountering issues or delays, as the central airport location serves multiple brands (Hertz/Dollar/Thrifty) and local assistance may be necessary for quick resolution, particularly regarding vehicle availability or policy clarifications.

Hertz Car Rental at the Mesa Gateway Airport is a compelling choice for travelers prioritizing on-site airport convenience and seeking a diverse, high-quality fleet, including the option of an EV. The co-location with Dollar and Thrifty provides access to a large pool of vehicles, often making it easier to secure a last-minute rental. Enrollment in the Hertz Gold Plus Rewards program is especially valuable here, as it offers the best chance of bypassing potentially long counter lines and moving straight to vehicle pick-up.

However, a critical factor in choosing this location must be an honest assessment of your travel plans and vehicle type. While the EV fleet is modern, customers traveling from the warm East Valley to colder Northern Arizona regions or those planning long, remote trips should exercise extreme caution when selecting an Electric Vehicle. The documented struggles with charging logistics and potential additional fees for low return charge levels, as noted by customers, suggest that a traditional gas-powered car may be a more reliable and stress-free option for certain types of Arizona travel until the state's EV charging infrastructure fully matures. For local users needing a well-appointed vehicle for standard Phoenix-area driving, and who are members of the rewards program, Hertz offers a streamlined and professional experience.

Hertz Car Rental

5803 S Sossaman Rd Suite 102, Mesa, AZ 85212, USA