Hertz Car Rental - Ray Rd Hle

- 82 W Ray Rd, Gilbert, AZ 85233

For residents and visitors in the East Valley of Arizona, having reliable ground transportation is crucial, whether for navigating the local Gilbert community, commuting to Greater Phoenix business centers, or embarking on a desert adventure. The Hertz Car Rental branch located on Ray Road in Gilbert, AZ, serves as a key local hub, providing a range of rental vehicles and professional, in-person service to meet these diverse needs. This location is designed to offer a neighborhood-friendly alternative to the often-bustling airport counters, focusing on convenience and personalized customer interactions.

Hertz is a globally recognized car rental agency, and this Gilbert branch maintains the company's commitment to offering a broad fleet selection and numerous customer programs. While this location is highly praised for exceptional service by specific staff members, as highlighted in customer reviews, it is important for prospective renters to be aware of the industry-wide challenge of high-demand inventory. Some customers have reported difficulties with reserved vehicles not being available at the time of pickup. To ensure a smooth experience, particularly during peak seasons, we strongly advise completing your reservation online well in advance and confirming the availability of your chosen car class directly with the local branch before your scheduled pickup time.

The professional and dedicated approach of the on-site staff, such as the widely praised individual noted in customer feedback, is a significant advantage, often turning the rental process into a positive and stress-free interaction.

This Hertz Car Rental location, identified as the Ray Rd Hle (Home Location Exception) branch, is ideally situated to serve the residents and businesses of Gilbert, Chandler, and Mesa. Its position on a main arterial road makes it incredibly easy to reach from many parts of the East Valley.

The address is:

82 W Ray Rd, Gilbert, AZ 85233, USA

The location is nestled near the intersection of Ray Road and major North-South corridors like North Gilbert Road and the Santan Freeway (Loop 202), facilitating quick access to destinations like the Phoenix-Mesa Gateway Airport (AZA) and various shopping centers and community parks in the surrounding area. For local users, the convenience of a neighborhood rental spot means less travel time and potentially a more relaxed pickup process than at a large, centralized facility.

In line with providing accessible services, the facility ensures a comfortable experience for all patrons:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

The Hertz Car Rental - Ray Rd Hle location is a dedicated car rental agency offering essential and expanded services to accommodate all travel types and durations within Arizona.

• Vehicle Classes: A wide selection of car classes is typically available, including economy cars (e.g., Ford Focus or similar small sedans), compact, intermediate, full-size sedans, and popular SUVs like the Nissan Rogue or Chevrolet Equinox, which are often preferred for longer Arizona drives.
• Specialty Vehicles: Availability often includes passenger vans, minivans (like the Chrysler Pacifica), pickup trucks (such as the Nissan Frontier), and specialty collections including electric vehicles (EVs) and premium/luxury options, depending on the local fleet.
• Short-Term Rentals: Catering to daily, weekend, and weekly rentals for personal or business use.
• After-Hours Service: Providing convenient options for vehicle returns after regular business hours, typically involving a secure drop box for keys (with the customer remaining responsible for the car until the next business day check-in).
• One-Way Rentals: The option to rent a vehicle from this Gilbert location and return it to a different Hertz branch, subject to intercity fees and policy.
• Rental Extras: Optional add-ons to enhance your trip, such as GPS navigation units, Child Safety Seats (infant, child, and booster seats), and coverage options like Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS).
• Fuel Options: Customers can choose from pre-pay fuel options, having the agency refill the tank post-rental (for a service fee), or refilling the tank themselves prior to return.

The Gilbert Ray Road Hertz branch incorporates several features, supported by the national brand, that add value and convenience to the local user experience:

• Hertz Gold Plus Rewards Program: Members can enjoy expedited services, which at participating locations can include skipping the counter and going straight to the car, earning points for free rental days, and access to car class upgrades based on membership status.
• Flexible Payment Options: Major Credit Cards (Visa, MasterCard, etc.) are accepted. Debit cards are also accepted for the deposit and rental, though often subject to specific, strict corporate policies regarding authorization holds and identification requirements.
• AAA Member Benefits: Hertz often partners with AAA to provide significant discounts on base rates, complimentary additional drivers (spouse/domestic partner), free use of one child safety seat, and waived young renter fees for eligible members.
• Young Renter Program: This location permits young drivers, typically starting at age 20, though a daily Young Driver Fee usually applies for those under 25, which may be waived for select partner members like AAA.
• After-Hours Return: The option for secure drop-off of the vehicle outside of business hours provides flexibility for customers with late schedules.

For specific inquiries about vehicle availability, booking modifications, or to confirm the status of your reservation, the local team can be reached directly at the following:

• Address: 82 W Ray Rd, Gilbert, AZ 85233, USA
• Phone: (480) 376-0512
• Mobile Phone (Local Contact): +1 480-376-0512

Choosing the Hertz Car Rental on Ray Road in Gilbert is an excellent option for Arizona users who value a combination of brand reliability and accessible, friendly neighborhood service. The single, highly-rated employee mentioned in customer testimonials highlights the potential for an extremely positive and personalized rental experience, which can make all the difference, especially when dealing with the logistics of travel or vehicle replacement. This level of customer dedication is a significant reason to choose this local branch.

The availability of the Hertz Gold Plus Rewards program and benefits for AAA members provides tangible value, offering savings, expedited service, and potential upgrades that can substantially improve the overall ease of renting a car. Furthermore, the diverse vehicle offerings, including a range of SUVs and specialty vans, cater perfectly to the needs of Arizona drivers, whether they are navigating urban areas or heading out on scenic drives.

The primary caution lies in the reported instances of reservations not being honored due to inventory issues. Therefore, the key to a successful experience at this high-demand location is proactive communication. Utilizing the online booking tools to secure your preferred class and then calling the 82 W Ray Rd branch directly a day before pickup to confirm vehicle readiness is the recommended best practice. By combining a proactive approach with the local branch's commitment to quality service, this Hertz location remains a highly competitive and convenient choice for car rental in the East Valley.

Hertz Car Rental - Ray Rd Hle

82 W Ray Rd, Gilbert, AZ 85233, USA