Hertz Car Rental - Smyrna - S Cobb Drive Se Introduce
For residents and visitors in the heart of Cobb County, securing reliable transportation is often essential for navigating the Atlanta metro area. Hertz Car Rental - Smyrna - S Cobb Drive SE serves as a convenient and well-known local option for those needing a dependable vehicle for personal or business use. As a dedicated car rental agency, this location provides access to Hertz's extensive fleet, catering to various needs from compact cars for zipping through Smyrna traffic to larger vehicles for family trips or professional hauling.
Hertz, a globally recognized name in the rental industry, maintains a presence here to meet the local demand for short-term and extended vehicle rentals. While the experience can sometimes be mixed, as is common in high-volume service industries, this branch aims to deliver professional service backed by the resources of a major rental company. The key to a smooth rental experience often lies in understanding the local policies and preparing your necessary documentation and payment method in advance.
The Hertz Car Rental branch is strategically located at 3209 S Cobb Dr SE g2, Smyrna, GA 30080, USA. Its position on South Cobb Drive Southeast offers excellent accessibility for those living or working in Smyrna, Marietta, and the surrounding areas of Cobb County. South Cobb Drive SE is a major thoroughfare, making the location easy to find whether you are coming from the I-285 perimeter or local side roads.
This particular location is situated within a local business area, likely providing straightforward access without the high traffic and congestion often associated with airport rental facilities. For customers concerned about mobility, the facility demonstrates a commitment to access, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. These features are vital for ensuring that all members of the Georgia community can access their necessary transportation services without undue difficulty. It is advisable to check the operating hours before visiting, as neighborhood locations typically have more limited hours than major airport counters, often closing early on weekdays and having restricted weekend availability.
The Hertz Smyrna location provides a range of essential car rental services, backed by the support and policies of the national brand. These services are designed to address the diverse transportation needs of local users in Georgia. Based on information available, the core services and additional offerings include:
- Standard Car Rental: Offering a variety of passenger vehicles, typically ranging from Economy and Compact to Full-size sedans and SUVs like the Ford Focus, Mazda 3, and Nissan Rogue.
- Cargo Van Rental: Providing a solution for customers needing to move goods, equipment, or for small-scale hauling projects, which is especially useful for local businesses or residents moving house.
- Onsite Services: The convenience of handling the entire rental process—from pickup to drop-off and final payment—directly at the S Cobb Drive SE location.
- Insurance Replacement Rentals: Often assisting local drivers who need a temporary vehicle while their own car is undergoing repairs due to an accident.
- Debit Card Qualification: Accepting major debit cards (Visa, MasterCard, Discover) for reservation and payment, though customers should be prepared for stricter requirements and a significantly higher deposit hold (often $500 or more) compared to using a major credit card (which typically has a $200 hold). A credit card is generally required for specialty or luxury vehicle classes.
- Optional Rental Extras: The location likely offers standard add-ons common to Hertz, such as GPS navigation units, child seats (infant, child, and booster), and possibly insurance and protection products like Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS).
Several features and highlights distinguish this particular Hertz location, making it a viable and attractive option for many local customers:
- Active Military Discounts: A notable highlight is the availability of discounts for active military personnel. This commitment to serving those who serve the country is a significant benefit for military families and individuals in the Smyrna region, offering potential savings on the base rental rate. Customers must present their active Military ID and should inquire about the applicable Corporate Discount Program (CDP) number to secure the best rate.
- Accessibility Focus: The presence of a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot ensures the facility is compliant and welcoming to customers with mobility challenges, a sign of responsible local business practice.
- Multiple Payment Options: The facility accepts a wide range of payment methods, including major Credit Cards (Visa, MasterCard, American Express, Discover), Debit Cards (subject to policy restrictions), and NFC mobile payments, providing flexibility for customers.
- Diverse Vehicle Options: Beyond standard cars, the availability of specialized vehicles like Cargo Vans meets niche commercial and personal moving requirements, making it a more versatile rental stop than some competitors. Popular rentals include compact cars for everyday use, but customers can often upgrade to SUVs or other classes based on availability.
- Debit Card Acceptance (with Conditions): While requiring careful planning, the policy to accept debit cards for qualification (especially on Compact through Fullsize vehicles) can be a crucial feature for customers who prefer or need to rent without a major credit card. Be prepared for a higher deposit and potential delays during the pickup process due to required verification steps.
For immediate assistance, to make a reservation, or to confirm vehicle availability, local users can reach the Smyrna branch directly:
- Address: 3209 S Cobb Dr SE g2, Smyrna, GA 30080, USA
- Phone: (770) 438-8583
It is always recommended to call the local number directly to discuss specific policies, confirm your reservation, and verify required documentation, especially if you plan to use a debit card or require a specialty vehicle like a cargo van.
Choosing Hertz Car Rental on S Cobb Drive SE is a decision for customers who value the backing of a large, established brand but prefer the convenience of a neighborhood location over a busy airport hub. Despite the occasional customer service inconsistencies reported in the highly demanding rental market, this branch often delivers reliable vehicles and professional service, particularly when the customer is prepared.
For those in Georgia who are active military members, the dedicated military discount program offers compelling value. Furthermore, the accessibility features of the location ensure it is an inclusive option for the entire community. The availability of vehicles like Cargo Vans is another strong draw for local utility. To ensure a positive experience, especially when using a debit card, customers should book well in advance (at least 24 hours is a stated requirement in general Hertz policies for non-airport debit rentals), confirm the substantial deposit hold amount, and patiently complete all necessary verification steps. When policies are understood upfront—such as the potential for a $500 deposit for debit card use and the need to have a return flight proof for airport locations (which may be loosely applied to neighborhood locations for non-local renters)—the Smyrna Hertz branch can provide a straightforward and reliable solution for your transportation needs in the Georgia area.
Hertz Car Rental - Smyrna - S Cobb Drive Se Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Smyrna - S Cobb Drive Se Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Smyrna - S Cobb Drive Se Photos










Hertz Car Rental - Smyrna - S Cobb Drive Se Location
Hertz Car Rental - Smyrna - S Cobb Drive Se
3209 S Cobb Dr SE g2, Smyrna, GA 30080, USA
Hertz Car Rental - Smyrna - S Cobb Drive Se Reviews
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★ 5★ 4★ 3★ 2★ 1I have such mixed feelings about this location. Firstly, I reserved two separate cars, a few days apart using Uber's Rental broker service in their app. One technician tried to tell me that wasn't possible, only for the technician next to him to say it was. He took over my transaction and made sure I had everything I needed, including accommodating that I needed to use a debit card for the first car - which made my deposit $500 not $200 - ‼️- I wasn't expecting this, but thankfully I was prepared since it's apparently a Hertz policy.Finally, we get the first car squared away, after I almost couldn't get it because it had not been 24 hours since my reservation was made and I was using debit card. Isaiah really made sure we had what we needed. All of his hard work, only for a third tech to have given away the car he reserved for me just moments before he finished the reservation process. At that point, I needed to step outside.All that to say, Isaiah gave us a free upgrade into an SUV.My second car took 10 minutes to pick up and we were out. I used my credit card that day. Lessons learned: know the policies, and have your credit card READY.
October 14 · Paulana HallI had a very disappointing experience with this Hertz location. The car I was given smelled strongly of smoke, and when I asked to exchange it, the staff refused. Instead, they only documented the smell and told me to swap the vehicle at a different Hertz. To make matters worse, after driving for only 30 minutes, the maintenance lights came on, which forced me to drive all the way to the Atlanta airport for a replacement since it was the nearest location.This negligence not only wasted hours of my time but also caused unnecessary frustration. What should have been a smooth rental experience turned into a series of inconveniences. I expect better quality control and customer service from Hertz, and unfortunately, this location fell far short.
September 08 · SashaThis place is disgustingly horrible. From the dirty interior, to the lazy employees and manager. Not to mention the dirty cars. Reserved a EV for 4 days. Manager does everything possible to talk me out of it. Because he only had 1 left & it was filthy. Only for him to give me nothing but attitude when I didnt agree to any of the overpriced insurance upgrades he kept trying to sell me. Since I was in a rush with no other options, I took it the dirty rental and brought it back 4 days later with zero plans to every come back to this location every again. As a long time Hertz renter, I know this company stands for more then this awful location. Be forewarned.
September 15 · D WardCan't speak highly enough of the manager and staff here. I reserved a car on a Saturday but didn't know they closed at 12pm. I showed up at about 12:45 and they were closed. As I was waiting for my wife to pick me up I saw the manager pop up inside. He opened up the door and I told him about the mistake I made. He graciously let me rent a car. Really appreciated this customer service given I was the one that messed up. I came back to extended my rental and the staff were friendly and even let me change cars. A+ experience!
August 02 · E. Manow SeapoeHorrible customer service! The only decent and professional employee is Jonathan. Hopefully he works and can help you on your time to go up there. The employee tall with hair shaved in back with long twist in front should not being working in customer service. His personality and lack of even caring to be there is evident. Spoke with the manager and he most likely will do nothing. You’ve been warned
September 30 · Yarnij
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