Hertz Car Rental - Upper Saddle River - Route 17 North

- 228 NJ-17, Upper Saddle River, NJ 07458

For residents and visitors of Bergen County and Northern New Jersey, having access to reliable temporary transportation is essential for everything from weekend trips to moving needs. The Hertz Car Rental location on Route 17 North in Upper Saddle River is a neighborhood car rental agency aimed at serving these local requirements, providing a fleet of vehicles for personal and commercial use, including specialized Cargo van rental options. Positioned on a major regional artery, this branch seeks to offer a convenient solution for those needing a vehicle without traveling to a major airport hub.

As part of the globally recognized Hertz brand, this location theoretically offers the flexibility and range of vehicles associated with a major car rental provider, backed by a commitment to certain accessibility standards and special discounts for military personnel. However, it is always wise for local users in New Jersey to consider the full scope of customer experiences to ensure their travel plans are not disrupted. Due to isolated reports of localized service issues, particularly regarding operational hours and phone responsiveness, customers are strongly encouraged to confirm their reservations and the branch’s closing times directly, especially if picking up near the end of the business day.

Location and Accessibility on Route 17 North

The Upper Saddle River Hertz branch benefits significantly from its highly visible and accessible location along the heavily trafficked Route 17 North. This positioning makes it a straightforward option for residents across Northern New Jersey looking for local pick-up and drop-off without navigating dense city traffic or airport complexes.

• Address: The facility is conveniently located at 228 NJ-17, Upper Saddle River, NJ 07458, USA. Its Route 17 location offers direct road access for customers coming from surrounding towns in Bergen and Rockland Counties.
• Accessibility: The business is committed to physical accessibility, featuring a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, ensuring ease of access for all customers, including those with mobility challenges.
• Local Traffic Considerations: While the location is convenient, customers should factor in typical Route 17 traffic patterns, especially during weekday rush hours, when planning their pick-up or return times.
• Onsite Operations: The agency provides Onsite Services, meaning the entire rental process—from paperwork to vehicle inspection and key handoff—is conducted right at the Upper Saddle River location.

Services Offered: Fleet and Transactions

As a neighborhood car rental agency, the Upper Saddle River location primarily focuses on providing essential, short-term vehicle solutions for local needs.

• Vehicle Rental: The core service is the rental of a wide range of vehicles, typically including:
  • Standard cars (Economy, Compact, Mid-size, and Full-size sedans).
  • SUVs for family travel and larger groups.
  • Specialty and Premium cars (availability may vary).
• Cargo Van Rental: A crucial offering for moving, business, and DIY projects, this service provides utility vehicles necessary for transporting large items that standard cars cannot accommodate.
• Flexible Payment Options: The agency facilitates various transaction methods for customer convenience, accepting all major forms of payment, including Credit Cards, Debit Cards, and modern NFC Mobile Payments.
• Reservation Services: Customers can book their rentals in advance either online or via phone, with the expectation of the reserved vehicle type being ready for pick-up at the scheduled time.

Features and Highlights: What Sets Them Apart

Beyond the standard vehicle rental, the Hertz branch in Upper Saddle River offers specific features designed to serve its customer base.

• Active Military Discounts: A notable highlight is the provision of discounts for Active Military personnel, recognizing and supporting the service community. Customers should inquire directly to ensure they receive the applicable rate.
• Neighborhood Accessibility: The location’s status as a non-airport branch on a major state route offers a less hectic, more convenient rental experience compared to navigating the crowds and logistics of Newark Liberty International (EWR) or other major New York/New Jersey airports.
• Variety of Payment Methods: The acceptance of Debit Cards and NFC Mobile Payments provides financial flexibility, accommodating a broader range of customers than agencies that are strictly credit card-only.
• Cargo and Utility Focus: The advertised availability of Cargo Van Rental ensures the location can cater to a critical utility need beyond typical passenger travel, making it a valuable resource for local businesses and residential moves in the area.

Contact Information

To check vehicle availability, inquire about specific rental terms, or make a new reservation, please use the following contact details for the Upper Saddle River branch:

• Address: 228 NJ-17, Upper Saddle River, NJ 07458, USA
• Primary Phone: (201) 327-2598
• Mobile Phone (Direct): +1 201-327-2598

What is Worth Choosing (with a Factual Disclaimer)

For New Jersey locals, the Hertz Car Rental in Upper Saddle River offers a convenient, neighborhood-based alternative to major airport rentals, which is highly appealing for short-term needs and local errands, particularly due to its accessible Route 17 location. The commitment to accessibility, including a Wheelchair Accessible Entrance, and the thoughtful offering of Active Military Discounts highlight a positive aspect of their customer service focus. Furthermore, having an accessible source for Cargo Van Rental right in the neighborhood is a significant benefit for residents and small businesses in Northern New Jersey.

However, potential renters in New Jersey should proceed with caution and prioritize clear communication. Based on multiple customer accounts, this specific location has faced challenges related to reliability and adherence to posted business hours, especially near closing time. Customers have reported difficulties reaching the office by phone and encountering early closures, even with confirmed reservations. This inconsistency poses a real risk of being left without a vehicle, as documented experiences show. Therefore, while the *services* offered—especially the cargo van option and military discount—are excellent, prospective renters should take proactive steps. It is worth choosing this location *only* if you can pick up well in advance of the posted closing time (or confirm the operational hours on the day of pick-up) to ensure your travel plans are secured and you do not require last-minute support from the local staff. In cases of unreliability, New Jersey users have noted that alternative local agencies like Enterprise may offer a more robust last-minute service experience.

Hertz Car Rental - Upper Saddle River - Route 17 North

228 NJ-17, Upper Saddle River, NJ 07458, USA