Enterprise Rent-A-Car

- 170 NY-59, Monsey, NY 10952

Enterprise Rent-A-Car at 170 NY-59 in Monsey, NY, serves as an essential local Car and Van Rental agency for the residents and businesses of Rockland County. Positioning itself as a neighborhood branch—often referred to as a "home city" location—it is primarily dedicated to fulfilling the local transportation needs of the New York community, including insurance replacement rentals, weekend trips, and family vacation travel. This branch ensures that residents have access to a full spectrum of vehicles without the complication of traveling to an airport.

The Monsey location carries the weight of the Enterprise brand's reputation for having a large, modern fleet and flexible rental policies. However, as customer feedback indicates, the local experience can sometimes be affected by central call-center operations. A prominent customer review highlights a severe lack of communication and misinformation received from the central reservation number regarding a rental, especially concerning weekend operational hours. This experience underscores a crucial piece of advice for local New York users: while the brand is large, direct communication with the Monsey store (Phone: 845-425-6600) can be the key to a successful transaction, particularly on weekends or for last-minute needs. The review ultimately credits the local "MONSEY store" staff for being "incredibly nice" and going above and beyond standard practice—even arranging a car delivery—to resolve a challenging situation, demonstrating a strong local commitment despite system errors.

The inventory provided by this car rental agency includes a diverse fleet capable of meeting nearly any domestic travel or cargo need. As a dual Car Rental Agency and Van Rental Agency, their offerings range from fuel-efficient Economy and Compact cars perfect for city maneuvering or short commutes to larger sedans and Full-Size SUVs for family trips. Crucially for the Monsey area, the availability of specialized vehicles is a highlight. This includes various sizes of Passenger Vans (7-passenger Minivans up to 15-passenger Vans, subject to corporate-level restrictions) and commercial-grade Cargo Vans, which are perfect for local moves, business deliveries, or community events.

Location and Accessibility:

The Enterprise Rent-A-Car branch is ideally situated in a high-traffic, easily accessible area of Monsey. The address at 170 NY-59 places it directly on a major commercial artery in Rockland County, providing convenient access to nearby neighborhoods in the Town of Ramapo and connectivity to main highways like the New York State Thruway (I-87) and the Palisades Interstate Parkway, which are essential routes for New York drivers heading north, south, or into New Jersey.

Address: 170 NY-59, Monsey, NY 10952, USA

The physical location is designed for ease of use, featuring ample on-site parking for customers picking up or dropping off rentals. Furthermore, the commitment to universal access is clear with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring the facility is welcoming to all members of the New York community.

Services Offered:

• Extensive Vehicle Classes: Offering a full range of vehicles including Economy, Compact, Midsize, Full-Size cars, SUVs (Intermediate, Standard, and Full-Size), and specialty vehicles like Pickup Trucks and Luxury Sedans.
• Dedicated Van Rental Services: Specializing in multi-passenger solutions with 7- and 8-passenger Minivans, and larger 10-, 12-, and 15-passenger Vans, as well as various Cargo Vans for moving and business transport.
• Flexible Age Requirements: Catering to a broad range of customers, Enterprise allows drivers aged 21 to 24 to rent most popular vehicle classes (Economy through Full Size cars, Cargo and Minivans, and Intermediate SUVs), though an applicable daily youthful driver surcharge applies.
• Variety of Payment Methods: Accepting major Credit Cards, Debit Cards, and the convenience of modern NFC Mobile Payments for transactions. Debit card rentals may be subject to additional verification and restrictions on vehicle class.
• On-Site Parking: Providing dedicated parking spaces for customers who are dropping off their personal vehicles while picking up their rental.
• After-Hours Returns: For returns outside of standard operating hours, a secure key drop-box is available. Responsibility for the vehicle ends upon inspection by an Enterprise employee on the next business day.

Features and Highlights:

This Monsey Enterprise location distinguishes itself with attributes that appeal directly to the values and practical needs of the local New York user.

• Identifies as Women-Owned: As a women-owned enterprise, supporting this branch contributes to the diversity and economic growth of local Rockland County businesses.
• Active Military Discounts: The branch honors active-duty military, veterans, and government personnel by offering special discounted rates for both official duty travel and personal leisure rentals, consistent with Enterprise's nationwide support for the armed forces.
• High Local Staff Commitment: Despite organizational challenges with the central system, the Monsey store staff is recognized in customer reviews for being "incredibly nice" and demonstrating a proactive, problem-solving approach to ensure stranded customers ultimately receive their vehicles.
• Full Physical Accessibility: Features a wheelchair accessible entrance and a wheelchair accessible parking lot to accommodate all customers equally.
• Modern Payment Convenience: Accepts NFC mobile payments, providing a modern, fast, and secure checkout experience for New York customers who prefer digital transactions.

Contact Information:

For the most reliable service and up-to-date information, it is highly recommended to contact the Monsey branch directly during business hours.

Phone: (845) 425-6600

Mobile Phone: +1 845-425-6600

Address: 170 NY-59, Monsey, NY 10952, USA

What is worth choosing this Enterprise Rent-A-Car location is the crucial distinction between the corporate system and the local team’s dedication. While a major caveat, based on detailed customer accounts, is the potential for central reservation and post-rental billing/damage claim issues—which one customer described as "EPIC ENTERPRISE FAIL" and resulted in a lost day due to a vehicle malfunction and paperwork issues—the local Monsey staff received direct credit for saving the initial rental day. The review states the local manager was "incredibly nice" and took personal action outside of normal procedure to correct a reservation error that originated elsewhere.

This highlights the primary reason to choose this branch: the commitment of the staff at the 170 NY-59 Monsey address to customer satisfaction, even when facing significant operational headwinds. For local users in New York who value having a dedicated, personable contact to resolve issues swiftly, the Monsey team's proven willingness to go the extra mile offers a necessary counterbalance to the occasional system failure. Customers must, however, remain vigilant regarding post-rental procedures and rely on direct store communication (Phone: 845-425-6600) whenever possible to ensure a smooth transaction and address any discrepancies quickly, especially concerning damage claims or insurance charges. The availability of military discounts, a diverse vehicle fleet, and full accessibility further solidify this branch as a vital, if complex, part of the Rockland County transportation network.

Enterprise Rent-A-Car

170 NY-59, Monsey, NY 10952, USA