Hertz Rental

- 8430 S Cicero Ave, Burbank, IL 60459

Hertz, a globally recognized car rental agency, maintains a presence serving the residents of the Illinois region, particularly those in the Southwest Chicago area and surrounding suburbs. This location, although initially associated with a Burbank address, has been confirmed by customer reports to have relocated, concentrating its operations and services near the Archer Heights neighborhood of Chicago.

It is crucial for local users to note this change: the service point previously at 8430 S Cicero Ave in Burbank has consolidated its operations. While this is a well-established international brand, the local focus of this particular facility appears to be highly specialized, primarily catering to certain fleet maintenance needs—including those for the ride-share industry—in addition to its standard car rental agency function. Users are strongly advised to confirm the nature of their desired service (standard rental or fleet repair/maintenance) before visiting.

One notable specialized offering at this location is its historical role within the Lyft Express Drive program, which involves renting vehicles to approved rideshare drivers. While this highlights a key business function, a customer review indicates that the experience with specific vehicle/documentation management within this program can sometimes be challenging. This feedback underscores the importance of clear, respectful communication and due diligence when utilizing specialized services like those for rideshare. Overall, the facility operates to provide essential mobility and vehicle services in a high-traffic urban area.

The operational location serving the South Side and Southwest Suburbs of Chicago has moved from the initial Burbank address to a more concentrated urban area. Users seeking the Hertz services associated with the previous location should now direct their travel to the Archer Heights area.

• Relocated Address: 5259 S Archer Ave, Chicago, IL 60632, USA (Confirmed to be the current operating site for the services associated with the previous Burbank number/function).

This new location places the facility near the intersection of South Archer Avenue and 52nd Street, positioning it in the heart of a significant commercial corridor in Southwest Chicago. This area is known for its excellent regional connectivity, offering easy access from major thoroughfares like Interstate 55 (Stevenson Expressway) and South Cicero Avenue. Its proximity to Chicago Midway International Airport (MDW) makes it a convenient stop for neighborhood residents and those requiring services near a major transit hub, though it is not the main airport counter.

Based on the provided general information, the original Hertz site was noted for its accessibility features, and while details for the relocated site are not explicitly given, the brand generally maintains standards for user access. The prior location featured:

• Wheelchair accessible entrance.
• Wheelchair accessible parking lot.
• On-site parking for customers.

Customers should note that the current primary function of this site may be specialized for fleet maintenance and repairs, and its operating hours may differ from a typical neighborhood rental counter, so calling ahead is highly recommended.

This Hertz facility's offerings appear to be a mix of standard car rental functions and highly specialized fleet services, particularly in relation to the rideshare industry and vehicle maintenance. Services provided include:

• Standard Car Rental: Providing a fleet of vehicles for general daily, weekly, or monthly rental needs to the public.
• Lyft Express Drive Program: A significant service offering vehicle rentals specifically to approved Lyft drivers, supporting the local rideshare economy (though users should be meticulous with vehicle and documentation details, as indicated by feedback).
• Vehicle Maintenance and Repair: Dedicated services focused on the maintenance and repair of the company's rental fleet, including the vehicles utilized for the rideshare program. Customer information indicates this is a key focus: "This location has moved to 52nd and Archer and only do Lyft repairs."
• Vehicle Classes: As a major national brand, Hertz typically offers a wide selection, including economy cars, sedans, SUVs, and potentially moving vehicles (box trucks) depending on the specific location's inventory focus.
• Payment Options: Accepting major Credit cards and Debit cards for rental transactions and deposits, adhering to typical corporate policies.

The value proposition of this particular Hertz location, now operating in the Archer Heights area, centers on its specialized capabilities and established brand presence. Key highlights for local Illinois users are:

• Rideshare Fleet Support: The core distinction is its role as a key hub for rideshare vehicle support (specifically Lyft), providing a necessary service for many local, independent drivers.
• Centralized Repair Focus: The emphasis on maintenance and "Lyft repairs" suggests a robust on-site facility dedicated to keeping the Chicago area rental fleet operational and in safe working order.
• Accessibility (Historical Feature): Based on its previous setup, a commitment to basic accessibility standards for the physical premises offers convenience for customers with mobility needs (though confirmation at the new site is advised).
• National Brand Assurance: Despite the localized service focus, customers benefit from the security, booking systems, and established policies of the global Hertz corporation.
• Convenient Location: Situated just off major Chicago arteries, making it reasonably accessible for both Chicago residents and those in the surrounding south and southwest suburbs.

Due to the facility's specialized and recently relocated nature, customers are strongly encouraged to contact the location using the provided phone number to confirm current operational status, hours, and the availability of their desired service (standard car rental versus fleet/repair needs) before traveling.

• Address: 5259 S Archer Ave, Chicago, IL 60632, USA (New/Confirmed Operational Site)
• Phone: (708) 258-1677

This phone number is directly linked to the operations now concentrated on South Archer Avenue and is the most reliable way for local users to get up-to-date information on vehicle availability and specific service requirements.

For users in Illinois, particularly those in the Southwest Chicago, Burbank, and surrounding suburban areas, choosing this Hertz location is worthwhile under specific circumstances. If you are a rideshare driver participating in the Lyft Express Drive program, this facility is a designated and necessary hub for vehicle acquisition, return, and maintenance, and therefore a non-negotiable choice for those services. Its specialty in “Lyft repairs” confirms its importance to this specific sector of the local economy.

For the general renter, while the core rental function is available, choosing this location is beneficial due to its strategic, non-airport location, potentially offering more local hours than a major hub and providing a necessary service in an area sometimes underserviced by major rental agencies. The known acceptance of both credit and debit cards is also a major convenience feature. However, potential customers should set their expectations regarding customer service based on the provided feedback and understand that the primary focus of this specific site appears to be fleet management, rather than a traditional high-volume customer service desk. Users who appreciate a quick, focused transaction for standard car rental, or who are specifically tied to the rideshare maintenance program, will find this location invaluable to their local mobility needs.

Hertz Rental

8430 S Cicero Ave, Burbank, IL 60459, USA