Avis Car Rental Introduce
The iconic city of Los Angeles, California, demands reliable personal transportation to navigate its vast, sprawling metropolitan area, from the beaches of Santa Monica to the glamour of Hollywood and beyond. Avis Car Rental, a globally recognized name in the vehicle rental industry, maintains a neighborhood location right in the heart of Hollywood to serve the diverse needs of both local Californians and incoming tourists. This branch, situated on North Highland Avenue, is a convenient hub for those looking to explore the entertainment capital of the world and the greater Southern California region.
As part of the established Avis brand, this agency location typically offers a wide variety of vehicles, aiming to cater to different travel styles and budgets. From compact, fuel-efficient cars perfect for navigating dense city traffic and finding parking, to larger SUVs and vans for family trips, and even premium or luxury models for those seeking to travel in true Hollywood style, the selection is generally comprehensive. However, local customers and prospective renters should be aware that the quality of service and vehicle condition can sometimes vary significantly across individual branch locations, making thorough preparation and attention to detail particularly crucial at the time of pick-up.
This article serves as an informative guide to the Avis Car Rental location in Hollywood, providing all the factual details needed to make a reservation while incorporating vital insights from past customer experiences to ensure that local users can have the best possible rental journey. By combining a professional overview of services with practical advice, we aim to equip the California renter with the knowledge to proceed with confidence and caution.
The Avis Car Rental Hollywood, CA location is perfectly placed for access to some of Los Angeles’s most famous landmarks and major transportation corridors. The branch's central positioning is a significant benefit for customers.
The exact address is:
1333 Highland Ave, Hollywood, CA 90028, USA
This address on North Highland Avenue puts the rental agency within a short distance of popular attractions like the Hollywood Walk of Fame, the TCL Chinese Theatre, and the Hollywood Bowl. It is also near the Hollywood Freeway (US Route 101), providing relatively easy access for travel north into the San Fernando Valley or south toward Downtown Los Angeles and LAX (Los Angeles International Airport). The location is highly accessible for those staying in nearby hotels or residents in the Mid-City and Hollywood neighborhoods, making it a true "neighborhood" location rather than an airport hub.
Hours of Operation (Note: These hours are subject to change, especially on holidays. Always confirm directly):
- Monday – Friday: 8:00 AM - 5:00 PM
- Saturday: 8:00 AM - 1:00 PM
- Sunday: 8:00 AM - 1:00 PM
As a branch of the Avis global network, the Hollywood location offers the standard range of rental services designed to accommodate various travel and logistical requirements.
- Comprehensive Vehicle Classes: The fleet generally includes a full range of categories, such as Economy, Compact, Intermediate, Standard, and Full-Size Sedans.
- SUVs and Larger Vehicles: Availability typically extends to various sizes of SUVs (Intermediate, Standard, and Full-Size), Minivans (often 7-passenger models), and possibly 12- or 15-Passenger Vans for group transportation.
- Specialty Car Rentals: Customers often have access to higher-end classes like Premium, Luxury, Convertibles, and the distinctive Avis Signature Series for those seeking a premium California driving experience. Electric Vehicles (EVs) are also frequently listed as available options.
- Optional Equipment: Services often include the rental of essential extras such as GPS navigation systems, child safety seats (infant, toddler, and booster), and other protective options like Loss Damage Waiver (LDW) or Supplemental Liability Insurance (SLI).
- One-Way Rentals: For travelers moving throughout California or across state lines, one-way rental options are generally available, allowing pick-up at this Hollywood location and drop-off at a different Avis facility.
The primary highlights of this particular Avis branch are its brand backing and its strategic position within Hollywood.
- Global Brand Recognition: Being part of the Avis franchise means customers benefit from established policies, an online reservation system, and membership programs like Avis Preferred.
- Unbeatable Hollywood Convenience: The location on Highland Avenue offers superior convenience for tourists staying in the heart of Hollywood and residents in the surrounding communities, eliminating the need to travel to a distant airport or suburban rental counter.
- Access to Diverse Fleet: The ability to select from Economy cars for a budget-friendly city commute up to a Convertible for a drive down the Pacific Coast Highway is a significant advantage.
- Proximity to Attractions: Renters can quickly drive to the Hollywood Hills, Griffith Observatory, Universal Studios, and the myriad of dining and entertainment venues that define the area.
For all reservation inquiries, vehicle availability checks, and customer service needs, please use the following contact information for the Avis Car Rental Hollywood location:
Address: 1333 Highland Ave, Hollywood, CA 90028, USA
Phone: (323) 460-2165
Mobile Phone: +1 323-460-2165
Choosing the Avis Car Rental location at 1333 Highland Ave is primarily about maximizing convenience for those operating directly within the Hollywood area of Los Angeles. For local Californians whose vehicle is undergoing repair, or for visitors who have secured accommodation in the immediate vicinity, this neighborhood location offers a massive time-saving benefit by allowing a quick in-and-out process without having to deal with the inevitable congestion and complexity of LAX. The wide range of car classes available through the Avis system ensures that whether you need an Economy car for efficient commuting or an SUV for a scenic drive up the 101, a suitable vehicle should be available, provided the reservation is confirmed in advance.
However, potential customers must be fully aware of the highly critical public feedback associated with this specific branch. Due to concerning reports from real customers regarding alleged issues with vehicle cleanliness, maintenance, customer service, potential deceitful practices regarding existing damage, and reservation fulfillment (especially with late arrivals), a highly proactive and cautious approach is essential when dealing with this location.
Therefore, while the location is excellent, the professional advice for anyone choosing this specific Avis branch is to exercise extreme diligence to protect their interests. This involves:
- Confirming Reservation and Availability: Always call the direct line (323) 460-2165 well in advance of your scheduled pick-up time, especially if your arrival might be delayed, to confirm your reserved car is ready and available.
- Meticulous Vehicle Inspection: Before leaving the lot, meticulously inspect and photograph every surface of the rental car—both inside and out. Document all pre-existing scratches, dents, and signs of neglect. This documentation should be timestamped and saved, and you should ensure a staff member acknowledges and records these damages on your contract before you accept the keys.
- Reviewing Charges: Carefully review the rental agreement for any unexpected charges or insurance additions before signing.
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
1333 Highland Ave, Hollywood, CA 90028, USA
Avis Car Rental Reviews
I have been a loyal Avis customer for over four years, and it pains me to say that this particular location is an embarrassment to the Avis franchise. The staff, consistently the same four individuals, are extremely unpleasant and difficult to deal with. They exhibit behavior that can only be described as unprofessional and deceitful, seemingly in an effort to scam unsuspecting customers.I have witnessed them underreporting existing scratches and dents on their vehicles, later attempting to charge customers for these damages. If you must rent from this location, I highly advise you to meticulously document every aspect of the vehicle’s condition to protect yourself from potential fraud.Moreover, the cars provided are in appalling condition—filthy and clearly neglected. It’s evident that cleanliness and maintenance are not priorities at this location.Unfortunately, due to the lack of other Avis options in the area, many tourists are forced to rely on this subpar service. My experience here has been nothing short of awful, and I strongly urge potential customers to be cautious and consider alternative arrangements if possible.
May 25 · Alan EscalanteThis location did not have a car for me after arriving late due to a flight delay. They instead asked me to pay $200 for a car. Do not use this location they do not take care of their customers.
October 15 · Nick Scarduzio1 star is far to generous.I rarely leave negative reviews—I know people can have bad days—but what happened at this Avis location was beyond unacceptable. The level of disrespect, manipulation, and blatant unprofessionalism from the staff demands to be called out.The 2.9-star rating is shockingly generous considering the conduct of the individuals running this place. The man at the counter was dismissive, argumentative, and entirely unhelpful. He implied I was being difficult when all I did was ask for the compact car I had reserved in advance. If the vehicle wasn’t available, fine—but instead of being transparent or offering a real solution, he told me to come back later, assuring a car would be available.I returned 1.5 hours later—still no car. Instead, I was offered a massive SUV or a Camaro, neither of which I requested, and neither of which I’m comfortable driving. He then suggested I return again at 4 PM when they might have something. It felt like a game of bait-and-switch.When I calmly expressed my frustration, he twisted the narrative and reduced it to me simply “not liking” the cars—minimizing a legitimate concern. Then the manager got involved, managing to be even more condescending. He attempted to connect with me over a shared immigrant experience—not as a gesture of empathy, but as a way to sidestep the issue and accept his disrespect. It was insincere, manipulative, and frankly offensive.The two of them seemed more interested in asserting control than helping a customer. Whether it’s incompetence or something more calculated, their behavior reeks of a shady, ego-driven operation where customer service is an afterthought.Do yourself a favor—avoid this location entirely. I ended up going to the Enterprise on Bellanca in Inglewood, where the women there handled everything professionally and respectfully. That is where your business should go.And to the manager who will inevitably respond to this review with a canned excuse or a half-hearted invitation to "reach out via email"—don’t bother. This isn’t for you. This is for the next person, so they know exactly what to expect.
August 13 · Amran AWendy is great. Very polite and she runs the place efficiently and effortlessly. I would definitely suggest this rental place in a heartbeat. The only reason I did not give it a 5 star because there was a gentleman (presumably the owner, not 100% sure) was very rude to me and condescending. All I was doing was extending my rental. I would deal with Wendy she is awesone.
May 24 · Keisha Carmonthis place is ridiculous, putting a $700 hold on a card and on top of that RUNNING A HARD CREDIT CHECK ?? I’m renting a car not buying one, why would I need a hard credit check done. I’ll just take myself a few streets over to Hertz next time.
July 26 · Jonathan Aguilar
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