JK Sunshine Transportation Services LLC Introduce
In the North Central Massachusetts area, reliable and accessible transportation is more than a convenience—it's an essential lifeline, especially for seniors, individuals with disabilities, and those requiring non-emergency medical transport. JK Sunshine Transportation Services LLC, based in Fitchburg, MA, is a vital local provider that specializes in meeting these critical needs. Functioning primarily as a Handicapped Transportation Service and a general Transportation Service, they focus on ensuring that all members of the community can reach their destinations safely, comfortably, and on time.
The core mission of JK Sunshine Transportation is to offer professional, compassionate, and dependable transit, particularly for appointments and services that require specialized vehicle accessibility. They are recognized for operating wheelchair-accessible vehicles and their dedicated support for clients who need assistance beyond a standard taxi or ride-share service. Their services are closely linked to the local healthcare and home care ecosystems, providing necessary mobility for patients attending appointments, day surgeries, and for those enrolled in home care programs.
As a local, Black-owned business, the company places a high value on community engagement and inclusive service, identifying as an LGBTQ+ friendly and Transgender safespace. However, like any transportation provider handling complex scheduling and specialized needs, service consistency is key. Customer experiences highlight both the high praise for their compassionate staff—where drivers like 'Richard' have been singled out for excellent care—and areas for improvement, particularly concerning communication and scheduling reliability for vulnerable clients, such as disabled seniors. Prospective clients are advised to use the contact information provided to discuss their specific needs and confirm scheduling details for optimal service.
JK Sunshine Transportation Services LLC is conveniently located in the commercial heart of Fitchburg, making it well-positioned to serve the wider North Central Massachusetts region, including Leominster, Lunenburg, and surrounding towns.
The primary office location is:
76 Summer St Suite 220, Fitchburg, MA 01420, USA
This central Fitchburg address is easily accessible and provides a foundation for coordinating their regional transportation services. The business has taken explicit measures to ensure the facility and service are accessible and welcoming to all clients:
- Wheelchair Accessible Parking Lot: Ensuring that clients and visitors arriving or departing via personal vehicles have hassle-free access to the building and service coordination point.
- Wheelchair Accessible Seating: Providing comfortable and compliant seating within their office space for clients requiring mobility assistance while arranging their transportation.
- On-Site Parking: Offering dedicated parking spaces, which contributes to a smoother experience for clients who need to meet a driver or manage administrative details.
Accessibility is foundational to their service model, extending from the physical office location to the specialized vehicles they operate for client transport across the area.
The services provided by JK Sunshine Transportation are specialized, focusing heavily on non-emergency health and supportive transportation for the Central Massachusetts community. Their offerings are structured to accommodate various levels of mobility and medical needs.
- Handicapped Transportation Service: The core offering, utilizing specialized Wheelchair Vehicles to safely transport individuals requiring mobility assistance.
- Non-Emergency Transportation Services: General transit for clients to various essential destinations.
- Doctor’s Appointments: Reliable transport to and from routine medical check-ups and specialist visits.
- Day Surgeries: Critical transportation for patients undergoing minor procedures who cannot drive themselves due to anesthesia or other medical reasons.
- Home Care Services Support: Providing essential mobility for individuals receiving or attending home care-related activities and appointments.
- Wheelchair Access Service: Dedicated services ensuring the seamless and secure transfer of wheelchair-bound clients, often including physical assistance from the driver, as noted in positive customer reviews.
- Errands and Shopping: Offering transportation for clients to manage essential daily tasks and personal shopping needs.
- Social and Leisure Activities: Transport for attending social gatherings, senior centers, or leisure services.
JK Sunshine Transportation Services LLC stands out in the Central Massachusetts region due to a combination of specialized vehicle features and an intentional focus on community and inclusivity.
- Specialized Wheelchair Vehicles: The company utilizes vehicles explicitly designed with Wheelchair Access, making them an essential choice for clients who cannot use standard transportation.
- Compassionate Driver Assistance: Highlights from customer reviews praise drivers who go above and beyond, providing hands-on help with wheeling clients and assisting them into medical facilities, demonstrating a caregiver-level of service.
- Black-Owned Business: Identifying as a Black-owned enterprise, supporting local economic diversity within the Fitchburg community.
- Inclusivity Focus: Actively identifying as an LGBTQ+ friendly and Transgender safespace, promoting a welcoming and respectful environment for all members of the Massachusetts community.
- Family Discount: Offering family discounts, which provides financial relief for local families managing the recurring transportation needs of loved ones.
- 24-Hour Service (Based on Availability): While specific operating hours are best confirmed via phone, the nature of non-emergency medical transport often requires round-the-clock availability for urgent needs, underscoring the company’s potential to serve outside of standard business hours.
For scheduling specialized transportation, particularly for medical appointments where punctuality and reliability are paramount, interested residents of Central Massachusetts should use the following direct contact information.
Address: 76 Summer St Suite 220, Fitchburg, MA 01420, USA
Phone: (978) 400-7983
Mobile Phone: +1 978-400-7983
It is highly recommended to call or text the mobile number to confirm current service availability, discuss specific mobility needs (such as wheelchair type), and coordinate complex trip details well in advance of the required pick-up time. This proactive communication can help mitigate potential scheduling or communication issues that have been noted in some client feedback.
For Central Massachusetts residents, choosing JK Sunshine Transportation Services LLC is a decision to prioritize specialized accessibility and community-focused care. While customer experiences highlight the need for the company to "Do Better" in terms of consistent communication and scheduling precision—a common challenge in the specialized transport industry—the positive feedback strongly emphasizes the compassionate, hands-on care provided by the driving staff. When a loved one needs more than just a ride—when they require a secure, dignity-preserving transfer via a wheelchair vehicle, and help getting into the doctor's office—the personal attention and dedication of employees like Richard become invaluable.
The company’s commitment to providing Wheelchair Vehicles and assistance for critical trips like Day Surgeries and Doctor's Appointments fills a crucial gap in local infrastructure. Furthermore, supporting a local, Black-owned business that intentionally cultivates an inclusive, family-friendly environment is a benefit to the entire Central Massachusetts community. The availability of family discounts and the dedication to specialized transport make JK Sunshine an essential, mission-driven option for vulnerable populations in Fitchburg and the surrounding area. Prospective clients should use the phone numbers provided to engage in clear, detailed communication about their scheduling and service expectations before booking.
JK Sunshine Transportation Services LLC Services
Handicapped Transportation Service
- Day Surgeries
- Doctor’s Appointments
- Home Care Services
- Non-Emergency Transportation Services
- Wheelchair Access
- Wheelchair Vehicle
JK Sunshine Transportation Services LLC Details
From the business
- Identifies as Black-owned
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Crowd
- LGBTQ+ friendly
- Transgender safespace
Children
- Family discount
Parking
- On-site parking
JK Sunshine Transportation Services LLC Photos


JK Sunshine Transportation Services LLC Location
JK Sunshine Transportation Services LLC
76 Summer St Suite 220, Fitchburg, MA 01420, USA
JK Sunshine Transportation Services LLC Reviews
wheelchairvandriverdoctorhomemomreceptionistfuture
★ 5★ 4★ 3★ 2★ 1JK and his crew are A+ !!!We needed medical transport for my Mom after she broke her hip. JK Sunshine provided wheelchair access services for us and we found them very reliable. We had requested our driver Richard again as he was great with Mom and made her feel safe and secure. Richard was very helpful wheeling her out of the house as well as helping me bring her in the medical building itself. We have used them 3 times, and will definitely use them again if the need occurs. I definitely recommend JK Sunshine and his crew.
May 20 · heidi coutureMy father is a disabled senior in a wheelchair and has been forgotten about on more than one occasion. He had to wait over an hour after an appointment before someone else was sent to pick him up and bring him home. He’s also been left waiting outside at home and missed appointments bc of the lack of communication and poor scheduling. Sometimes the person that drops him off at an appointment isn’t the same person that picks him up and this leads to confusion. Get it together JK Sunshine. DO BETTER!
September 20 · Annie LynnI first met Joe after being brought home from the hospital in an ambulance and placed into a hospital bed in my house. I had many doctors appointments to go to but I couldn't and still can't walk safely. I found a wheelchair for sale online and contacted my insurance and the branch that helped me locally and nobody had any advice so I called around and finally got in touch with Joe's receptionist, Saima. Joe, called me back that day and took a keen interest in my story and although this isn't the normal service he provides, he wanted to find a way to help me. He sent his employee David who has a good technical understanding of wheelchairs and David liked what he saw and brought the wheelchair back to my house. I have no financial way to reward such a service in what it actually cost but Joe came to my house about a week later to check in on me and see the wheelchair. I've not had to miss any doctor appointments like I had before thanks to that wheelchair that JK Sunshine helped me get. Thank You 5 Stars
October 28 · jim dowerThis was my first time using a wheelchair van service. Being a first time user, I was very nervous. Our driver Rick, was prompt, friendly and courteous and explained how the lift worked, which put my mind at ease. My trip to my doctors appointment in Boston and back home was flawless. I’ m looking forward to using JK Sunshine Transportation for future doctors appointments. I would highly recommend JK Sunshine Transportation to anyone who’s wheelchair bound and needs to get to appointments.
June 16 · Chad StrawFrom PANIC to gratitude! After our previously rented wheelchair assessable van fell through due to it having been in an accident, we were panicked! There were 60 guests coming to celebrate my dad's 90th birthday and we had no way to get him there...until a receptionist at his nursing home gave us Joe's contact information. At the last minute, Joe of JK Sunshine Transportation saved the day! Joe was on time, caring, kind, and more than gracious. He even waited longer while people were saying their goodbyes and taking photos. We are so happy to have found JK Sunshine Transport Services. I HIGHLY recommend them!
February 27 · Linda Howes
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