National Car Rental

- 99 H St NE, Washington, DC 20002

For residents and visitors in the District of Columbia, securing a convenient and high-quality car rental is often the key to unlocking seamless regional travel, whether for a crucial business meeting outside the city limits or a relaxing weekend getaway across the Potomac. National Car Rental at Union Station, situated within one of D.C.'s most important transportation hubs, offers a premier solution to this need. This central location combines the reliability of a major national brand with the accessibility required in a bustling metropolitan area.

This detailed article provides a local's perspective on the National Car Rental branch located at 99 H St NE, focusing on the services, unique features, and customer experience that make it a compelling choice for your vehicle needs in the nation's capital.

National Car Rental is recognized nationwide for catering to frequent business and leisure travelers who value efficiency and vehicle choice. The Washington DC Union Station branch is strategically positioned to serve individuals arriving by train (Amtrak, MARC, VRE) or Metro, providing a convenient 'off-the-train-and-into-the-car' experience. The agency emphasizes a swift rental process, aiming to get customers on the road quickly, a necessary feature in the fast-paced D.C. environment.

This location provides access to National's extensive and varied fleet, which includes everything from fuel-efficient compact cars perfect for navigating D.C. traffic and tight parking spots, to larger SUVs and premium sedans for those needing extra space or comfort. The experience here is often defined by professionalism and a focused approach to customer service, as evidenced by positive feedback regarding staff efficiency and transparent pricing.

The branch’s address, 99 H St NE, places it directly within the larger complex that services the Union Station area, an epicenter of transportation in Washington, D.C. This makes it an ideal choice for a variety of local D.C. users and incoming travelers:

• Prime Location: Located within walking distance of the Union Station main terminal, the branch offers immediate access for commuters and travelers transferring from rail and Metro services.
• Getting There: Customers are advised to set their GPS directly to 99 H St NE for easy navigation to the parking garage entrance where the rental vehicles are staged. This tip is crucial for a smooth pick-up experience in a congested area.
• Accessibility Commitment: National Car Rental at Union Station is dedicated to serving all members of the District of Columbia community and travelers, featuring critical accessibility provisions:
  • Wheelchair accessible entrance to the facility.
  • Designated Wheelchair accessible parking lot spaces.
• Surrounding Areas: The proximity to Capitol Hill, the NoMa neighborhood, and the National Mall makes it a logistical nexus point for business, tourism, and local errands requiring a vehicle.

As a full-service car rental agency, National Car Rental at the Union Station location provides a comprehensive suite of services designed for convenience, flexibility, and meeting diverse customer needs.

• Extensive Vehicle Fleet: Offering a wide range of rental options, including economy and compact vehicles, mid-size and full-size sedans, standard and premium SUVs, minivans, and sometimes specialty or luxury classes. This allows customers to match the vehicle precisely to their travel requirements.
• Flexible Payment Options: The branch accepts both major Credit cards and Debit cards, providing essential flexibility for deposits and final payments. Note that specific terms and conditions may apply to debit card rentals, particularly for verification of residency.
• Emerald Club Membership: While a national program, the benefits of the Emerald Club—such as bypassing the counter and choosing your own car from the designated Aisle (at applicable locations), or earning free rental days—are a significant advantage for frequent renters in the D.C. area.
• Optional Protection Products: Standard offerings include various protection plans like Loss Damage Waiver (LDW) and Supplemental Liability Protection (SLP) for peace of mind while driving in and around the D.C. metro area.
• Refueling Services: Customers are typically offered options for how they want to handle fuel upon return: pre-pay, have the agency refill (for a charge), or refill the tank themselves.
• After Hours Return: The location facilitates after-hours returns by allowing customers to park the car, lock the doors, and place the keys in a drop box, though customers remain responsible for the vehicle until the next business day opening.

The National Car Rental branch near Union Station distinguishes itself with several customer-focused features that are particularly valuable to local D.C. renters and military personnel.

• Active Military Discounts: A standout feature is the provision of Active military discounts. This is a significant benefit for the large military and government population in the D.C. region, offering tangible savings and demonstrating support for service members.
• Exceptional Physical Accessibility: The full commitment to accessibility with a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that the rental process is physically manageable for all customers.
• Efficient Customer Service Experience: Public feedback highlights a generally smooth and efficient process, noting that staff are helpful, efficient, and capable of quickly resolving issues, such as rate discrepancies, and that the overall pricing structure is transparent and reasonable.
• Convenient After-Hours Process: The availability of a key drop-off option for after-hours returns provides crucial flexibility for individuals whose travel schedules do not align with standard business hours.
• Centralized Transportation Access: The location's integration with the Union Station transport hub drastically reduces the travel complexity of commencing a road trip or transitioning from rail travel.

To book a reservation or to confirm your rental details, please use the following contact information:

• Address: 99 H St NE, Washington, DC 20002, USA
• Phone: (202) 715-1912
• Mobile Phone: +1 202-715-1912
• Type: Car rental agency

For anyone in the District of Columbia needing a rental vehicle, National Car Rental at Union Station is highly recommended for its potent combination of location, efficiency, and specific customer benefits. The number one reason to select this branch is the sheer convenience of its location at Union Station, which is arguably one of the most accessible points in the entire D.C. metro area. This is a game-changer for avoiding unnecessary city travel and starting your journey immediately.

Beyond location, the agency's commitment to specific groups and needs sets it apart. The Active military discounts are a significant financial draw for thousands of D.C. area residents and visitors involved with the government and defense sector. Furthermore, the dedication to full accessibility, including both the entrance and parking, is a vital consideration for patrons who require accommodations.

Customer experiences frequently point to the branch's ability to handle the rental process with professionalism and speed, even for walk-up customers without reservations. The staff's willingness to rectify initial pricing errors, as described in public feedback, is a testament to the strong customer service ethos and transparency at the local level. Renters can expect a quality vehicle, a clear pricing model, and a generally smooth interaction from pick-up to the flexible after-hours return.

Choosing National at this location means opting for a trusted brand in a strategically superior location, which minimizes logistical stress and maximizes the time you can spend on your actual trip. It provides the reliable mobility solution required for navigating the complex geography of the nation's capital and the surrounding Mid-Atlantic region.

National Car Rental

99 H St NE, Washington, DC 20002, USA