Enterprise Rent-A-Car Introduce
This specific branch is committed to providing a seamless rental experience, from the moment you book your reservation to the final return of the vehicle. Customers consistently highlight the quick process, clear instructions, and the friendly, professional demeanor of the staff. Located in a high-density commercial and residential area of Washington, D.C., this Enterprise location is dedicated to maintaining a selection of clean, well-maintained vehicles at competitive prices, solidifying its reputation as a reliable downtown mobility partner.
- Address: 1110 14th St NW, Washington, DC 20005, USA
Situated in the bustling 14th Street corridor, the location provides excellent access for individuals working or residing in the surrounding neighborhoods, including Logan Circle, McPherson Square, and the K Street business district. While the branch is in a busy urban setting, which one customer noted can be a minor inconvenience due to the one-way street, the operational efficiency of the staff, often noted for providing courtesy calls with clear pick-up instructions, effectively mitigates common urban logistical challenges.
Accessibility is thoughtfully addressed at this location to ensure all customers can manage their rental process with ease:
- Wheelchair accessible entrance for smooth entry into the office and service area.
- Wheelchair accessible parking lot to facilitate easy vehicle pick-up and drop-off.
- Diverse Vehicle Fleet:
- Car Rentals: A full spectrum of vehicle classes, including Economy, Compact, Midsize, Full Size, and Luxury Sedans, suitable for business travel and personal errands.
- SUV Rentals: Compact, Small, Standard, and Premium SUVs offering flexibility for family outings or extra cargo space.
- Van Rentals: Minivans (often seating up to 7 passengers) and larger Cargo and Passenger Vans, ideal for family vacations, group travel, or moving small items.
- Pickup Trucks: Available for projects or when extra hauling capacity is required.
- Flexible Rental Options:
- Short-Term Rentals: Catering to daily, weekend, and weekly needs.
- One-Way Rentals: The ability to pick up in D.C. and drop off at another Enterprise location elsewhere, perfect for road trips or moving out of the city.
- Replacement Rentals: Providing vehicles for customers whose personal cars are in the shop for repair.
- Convenient Payment Methods:
- Acceptance of Major Credit Cards and Debit Cards for broad customer flexibility.
- Support for NFC Mobile Payments, enabling fast and modern transactions.
- Customer Support: Proactive and professional communication, including courtesy calls prior to pickup with clear instructions to ensure a smooth, quick check-out process.
- Women-Owned Business: Proudly identified as women-owned, demonstrating a commitment to diversity and leadership in the local D.C. business community.
- Active Military Discounts: Offering valuable discounts and special considerations for active military personnel, acknowledging and supporting those who serve. This includes government employees potentially renting at a younger age (18+) when presenting official orders.
- Reputation for Efficiency and Speed: Customers report being "in and out quickly," which is a crucial advantage in the demanding downtown environment where time is valuable. The staff is consistently described as "kind and professional."
- Competitive Pricing and Quality Fleet: The location maintains a strong reputation for offering competitive rates on a selection of clean, well-maintained, and modern vehicles, which is paramount for both business and leisure renters.
- Debit Card Flexibility: Offering clear policies for renters using debit cards, which extends their accessibility to a broader range of the D.C. population.
- Address: 1110 14th St NW, Washington, DC 20005, USA
- Phone: (202) 393-0900
- Mobile Phone (Alternate Contact): +1 202-393-0900
First, the central downtown location on 14th Street NW, coupled with a highly efficient staff, means your time is respected. In a city where traffic and logistics are often challenging, the clear pre-pickup communication and quick check-out process, as praised by repeat customers, translate directly into a stress-free experience. You don't have to worry about long waits or confusing instructions, allowing you to get on the road quickly for your trip to Northern Virginia, Maryland, or beyond.
Second, the core values of the business—being a women-owned enterprise that offers dedicated discounts to active military members—reflect a strong commitment to community support and diverse leadership. For D.C. residents who value supporting local, purpose-driven businesses, this is a distinct benefit.
Finally, the combination of a comprehensive, high-quality fleet (clean and well-maintained cars and vans), flexible rental options (including one-way trips), and modern payment methods (NFC, credit, and debit) ensures that this branch meets the highest standard for reliable, professional, and accessible car rental in the heart of the nation’s capital. When you need dependable transportation downtown, Enterprise on 14th Street is clearly positioned as a top choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1110 14th St NW, Washington, DC 20005, USA
Enterprise Rent-A-Car Reviews
garagepick upcallemployeeefficientfront officecompetitiveluggagecheck insystem
★ 5★ 4★ 3★ 2★ 1This was my second time renting from this location, and the experience was just as fantastic as the first. They offer a great selection of clean, well-maintained vehicles at competitive prices. The staff are incredibly patient and helpful, taking the time to explain everything clearly. The only minor inconvenience is the location itself, as the branch is on a one-way street.
August 29 · Ruijie LiI had a great experience with Enterprise! The process was very smooth and easy. I received a courtesy call the day before with clear instructions on which entry to use, which made pickup simple. They had me in and out quickly, and my rental agent was both kind and professional. Overall, an excellent experience—I’ll definitely rent with Enterprise again!
September 15 · Jajuana CampbellDespite booking well in advance, I was given a Jeep that was dirty, had a strong unpleasant odor, and was covered in dents and scratches. Unfortunately, I had no choice but to accept the vehicle as it was. When I returned the car in New York, I filed a complaint. The staff assured me there would be compensation reflected in the final bill. However, not a single penny was deducted and I didn’t even receive an apology. This experience was extremely frustrating and unprofessional. I will never rent a car from this company again.
October 14 · Shashank KokaneRenting from Enterprise was delightful. We actually got the car we reserved (hasn't happened with Budget or Avis). The pickup went smoothly. Ms White even made sure we know all the safety features of the car.
July 02 · Elissa AugelloReviewers say the garage for car return for this location is unusual, unclear, and without clear signage. I have to return a car here and I have never been at this location. I called them several times to inquire, and every time I was put on hold for a long time and then automatically disconnected by their phone system. If they were so busy to answer calls, they should at least have good direction on where and how exactly to return a car on their website or somehow actively provided to customers. This is disappointing.I did return a car at this location, and I found out why nobody and answered the phone. Apparently the location was seriously understaffed. The office on the street corner was closed although lights were on. On every window a sign indicated customers had to go to an underground garage in an adjacent building on the back. To find that out, I had to park the car somewhere and visit the branch office. Their was no notifications of the temporary arrangement from the airport Enterprise where I had picked up the car.I drove to the entrance of the garage. There were two Enterprise signs on either side of the entrance but one sign was covered by another sign. The other sign was covered by two parking lot staff chatting at the entrance. Moreover that sign actually pointed into the alley beside the garage entrance. It’s a misdirecting sign.The lone Enterprise staff inside the cramped garage was courteous. However, the car return experience was unsatisfactory because of the bad driving directions.
December 01 · Albert Wu
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