Enterprise Rent-A-Car

- 99 H St NE, Washington, DC 20002

Welcome to the District of Columbia! Whether you're a local planning a weekend getaway from the city, a commuter needing a temporary replacement vehicle, or a visitor arriving via Amtrak and ready to explore the Mid-Atlantic region, securing reliable ground transportation is essential. Enterprise Rent-A-Car at Union Station provides a convenient and trusted solution for your car and van rental needs right in the heart of Washington, D.C.

This location stands out not only for its world-renowned brand reputation for comprehensive vehicle selection and quality service but also for its commitment to inclusive business practices, proudly identifying as women-owned. Situated within one of the region's major transportation hubs, this branch simplifies the transition from train, Metro, or bus travel directly into the driver's seat of your rental vehicle, making it a prime choice for residents and tourists alike seeking flexibility for their journey beyond the immediate city limits.

The Union Station location is designed to cater to a diverse clientele, ranging from individuals looking for an economy car for quick errands or short trips to families requiring a spacious SUV or a passenger van for group travel. The strategic placement of this rental agency ensures that travelers can quickly access a vehicle and begin their journey, bypassing the need for additional travel arrangements to an off-site location. This focus on efficiency and customer care is frequently highlighted by patrons, who often comment on the staff’s dedication to providing a seamless rental experience, including helpful guidance and unexpected vehicle upgrades when available.

The Enterprise Rent-A-Car branch is located at a highly convenient address, making it exceptionally accessible for anyone in the District of Columbia and those traveling into the city.

The specific location details are:

• Address: 99 H St NE, Washington, DC 20002, USA.
• This address places the agency directly within or immediately adjacent to Washington D.C.'s historic Union Station, a monumental transportation center that serves as a major hub for Amtrak trains, MARC and VRE commuter rail services, the Washington Metro Red Line, and numerous bus lines.

This centralized positioning offers unparalleled accessibility for renters. If you are arriving by train, the rental office is a short distance from the platforms and transit areas, ensuring a swift pick-up process. For those driving to the location, convenient access to major D.C. thoroughfares is a significant advantage. Furthermore, the facility takes accessibility seriously, offering dedicated features to ensure comfort for all patrons.

• Accessibility Highlights: The location includes a Wheelchair accessible entrance and Wheelchair accessible parking lot.

Enterprise Rent-A-Car at Union Station offers a wide spectrum of rental services to meet various travel, business, and personal needs. As both a car rental agency and a van rental agency, they provide an extensive fleet selection and support services designed to enhance your rental experience.

• Car Rental Services: Providing a fleet that typically includes economy cars, compact vehicles for easier city parking, mid-size and full-size sedans, and premium/luxury options for special occasions or business travel.
• SUV Rentals: Offering a variety of Sport Utility Vehicles to accommodate families, luggage, or those seeking comfort on longer road trips. Customers have noted receiving comfortable SUVs like the Ford Bronco Sport.
• Van Rental Services: Specialists in van rentals, including minivans (typically seating up to 7 passengers) and passenger vans (potentially up to 12 or 15 passengers) perfect for large groups, school trips, or significant family travel. Cargo vans are also available for moving or hauling bulky items.
• One-Way Rentals: Services often permit dropping off the rental vehicle at a different location than the pick-up, though it is always recommended to confirm this policy directly with the branch.
• After-Hours Returns: For added convenience, the location typically offers an after-hours return service, allowing customers to park the car, lock the doors, and leave the keys in a designated drop box. Customers should confirm the exact procedures for after-hours drop-off upon collection.
• Additional Protection Options: Customers can choose from various optional protections such as Damage Waiver (DW) and Personal Effects Coverage (PEC) to supplement their existing coverage.

This particular Enterprise location offers distinct features that add significant value for its customers, reflecting a commitment to supporting the community and providing convenience.

• Women-Owned Business: The business proudly identifies as women-owned, contributing to the diversity of local D.C. enterprises.
• Active Military Discounts: They specifically offer Active military discounts, providing special rates or terms for those serving the country, which is a significant benefit to the D.C. area's large military and government population.
• Flexible Payment Options: Renters can choose from several payment methods, including major Credit cards, Debit cards, and NFC mobile payments for a quick and modern transaction.
• Proximity to Major Transit: Being located within the Union Station complex is a major highlight, offering direct and easy connections to Amtrak, Metro, and bus services, minimizing transit time between arrival and rental car pick-up.
• Commitment to Customer Service: Repeat praise from customers underscores the staff's dedication, with reviews highlighting staff members going "above and beyond" to accommodate unforeseen circumstances, such as assistance when customers were lost or helping with unexpected credit card issues, ensuring that multi-week journeys could continue seamlessly.

For reservations, inquiries, or assistance, local users can reach the Union Station branch of Enterprise Rent-A-Car using the following information:

• Address: 99 H St NE, Washington, DC 20002, USA
• Phone: (202) 715-1912 (Local)
• Mobile Phone: +1 202-715-1912 (International/Mobile)
• Hours of Operation: While specific daily hours may vary or change, common operating hours for this location are Monday through Sunday, 8:00 AM to 6:00 PM, allowing for convenient pick-up and drop-off throughout the week and weekend. Customers should always verify current operating hours directly with the branch when booking.

Choosing Enterprise Rent-A-Car at Union Station is a decision rooted in convenience, reliability, and exceptional customer experience. The central location is perfect for travelers arriving in D.C. via the northeast corridor or those using local D.C. transportation and needing a vehicle for regional travel.

What truly sets this location apart is the combination of professional, factual service with a deeply helpful, human touch. As noted in customer feedback, the team has proven capable of handling complex situations—from guiding lost customers near Union Station to resolving complicated payment issues for international travelers—demonstrating a commitment that transforms a simple transaction into a memorable, positive experience. They are known for their willingness to offer complimentary vehicle upgrades when the opportunity arises, providing a premium experience that is a pleasant surprise for weary travelers. The availability of active military discounts and identification as a women-owned business also provides additional value and appeal to key segments of the local community.

For residents of the District of Columbia and visitors alike, selecting this Enterprise branch ensures access to a diverse and well-maintained fleet—from fuel-efficient hybrids to comfortable SUVs—backed by a staff focused on making your rental process as smooth and hassle-free as possible. It is a reliable, accessible, and customer-focused gateway to the roads of D.C. and beyond.

Enterprise Rent-A-Car

99 H St NE, Washington, DC 20002, USA