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Payless Car Rental
- 25 Bowery Bay Blvd, Queens, NY 11371

Car rental agency, Van rental agency ★2.0

25 Bowery Bay Blvd, Queens, NY 11371, USA

2.0
Terrible experience with Avis Payless at LGAWe had an absolutely unacceptable experience with Avis Payless Rental Car at LaGuardia Airport (LGA). We were forced to wait over TWO hours to pick up our car, despite having a confirmed reservation.During the entire wait, the “Preferred” counter remained completely empty. We repeatedly asked if we could check in there to avoid the long line at the standard counter, but were flatly denied without any valid explanation.The staff seemed disorganized and inattentive to customer service, showing no sense of urgency despite the obvious frustration of the waiting customers.This kind of service is totally unacceptable in 2025 and especially at a major international airport like LGA. I do not recommend this company, and we will definitely never rent from Payless or Avis again. - Francesca Zaltron
Payless Car Rental Overview Intro Detail Photos Location Reviews

Payless Car Rental Introduce

Navigating the vast landscape of New York City and the wider Tri-State area requires a dependable vehicle, and for many residents and visitors arriving in Queens, finding an affordable and convenient car rental service near LaGuardia Airport (LGA) is the first step. **Payless Car Rental** at 25 Bowery Bay Blvd in Flushing, Queens, positions itself as a budget-conscious car and van rental agency dedicated to providing a diverse fleet for all types of travel, from short-term business trips to extended family vacations across the Northeast.

As an affiliate of a major global car rental group, Payless aims to combine competitive pricing with a wide range of vehicle classes, including full-size cars, SUVs, and specialized options like passenger vans. This location is strategically placed to serve the high volume of traffic flowing through one of New York's primary air travel hubs, offering a crucial link from the airport to the expansive road networks of New York, Long Island, and beyond. Whether you're heading into Manhattan, exploring the unique neighborhoods of Queens and Brooklyn, or embarking on a long-distance drive, a rental vehicle provides the necessary freedom and scheduling flexibility.

However, potential customers should set their expectations clearly regarding the service experience, as online reviews indicate significant variations in operational efficiency. While the promise of accessibility and a broad fleet remains, the execution of customer service, particularly during peak travel times, has been cited as an area for improvement. As a local user in the New York region, choosing a rental means balancing price and the expected level of service, and understanding the operational context of a high-volume, airport-adjacent counter is essential.

Location and Accessibility

The physical location of the Payless Car Rental facility is directly tied to the infrastructure supporting LaGuardia Airport, placing it extremely close to the terminals. This ensures that the time spent in transit from the plane to the driver's seat is minimal, a critical consideration for New Yorkers who prioritize efficiency.

The address for this prime location is:

Address: 25 Bowery Bay Blvd, Queens, NY 11371, USA

This spot in Flushing, Queens, is positioned right on Bowery Bay Boulevard, adjacent to the airport grounds. The proximity allows the agency to utilize a complimentary shuttle service, running between the airport terminals (A, B, and C) and the rental car facility, as is standard practice at LGA.

The facility demonstrates a commitment to inclusive service with verified accessibility features. Specifically, it offers a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**. These features are vital for ensuring that all customers, regardless of mobility challenges, can easily and comfortably navigate the process of picking up and dropping off their rental vehicle. While the location is primarily geared toward airport traffic, its position in Queens makes it a feasible option for local residents in neighborhoods like Astoria and Jackson Heights who require a rental for city use or regional travel.

Services Offered

As a combination **Car rental agency** and **Van rental agency**, Payless at LGA offers comprehensive vehicle rental services tailored for a diverse New York clientele.

  • Broad Vehicle Selection: The core offering includes standard economy, compact, intermediate, and full-size vehicles suitable for city driving. The fleet also expands to include SUVs, luxury cars, and specialized vehicle types like Electric Vehicles (EVs) for customers interested in an alternative energy option, though local charging infrastructure should be considered.
  • Van Rental Options: As a dedicated van rental agency, they provide options such as minivans for families and 12- or 15-passenger vans for larger group travel, essential for organized trips or shuttle needs.
  • Convenient Airport Transfer: A free shuttle service runs continuously to pick up customers from designated rental car shuttle stops outside of the LGA terminals.
  • Multiple Payment Methods: Flexibility in payment is a key service feature, as the agency accepts **Credit cards** and **Debit cards**. Importantly for the modern New York traveler, the facility also accepts **NFC mobile payments** (e.g., Apple Pay, Google Pay), speeding up the transaction process at the counter.
  • Rental Extras and Protection: Customers have the option to add on necessities like GPS navigation systems, child safety seats, and various supplemental insurance and protection products, ensuring all aspects of the trip are covered.
  • Prepaid Booking Options: The agency often allows for prepaid reservations, which can sometimes secure lower rates, although customers should be mindful of the necessary ID verification and deposit holds upon arrival.
Features / Highlights

The agency's features underscore a focus on price, convenience, and modern access options, providing a compelling package for the discerning traveler.

  • Budget-Friendly Pricing: Payless is generally known for its competitive pricing structure, making it a compelling choice for New Yorkers and visitors looking to minimize ground transportation costs without sacrificing the convenience of a rental car.
  • Accessibility and Inclusivity: The provision of both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot** highlights an essential, modern standard of service that is crucial for customers with disabilities.
  • NFC Mobile Payment Acceptance: Accepting **NFC mobile payments** is a significant highlight, reflecting a commitment to speed and technology that appeals to customers who prefer contactless and rapid transaction methods, fitting the fast-paced nature of New York travel.
  • Diverse and Modern Fleet: The availability of a wide range of vehicles, including newer categories like Electric Vehicles, provides customers with choices that meet both budget and environmental preferences, despite potential challenges with EV infrastructure noted by one customer.
  • Dual Functionality: Operating as both a car and **Van rental agency** means that group travelers and those needing significant cargo space have specialized options immediately available at the airport.
Contact Information

For general inquiries, reservations, or to confirm current shuttle pick-up procedures from the LGA terminals, customers should utilize the following dedicated contact information.

Address: 25 Bowery Bay Blvd, Queens, NY 11371, USA

Phone Number: (718) 446-0824

Mobile Phone: +1 718-446-0824

What is Worth Choosing

Choosing Payless Car Rental at its 25 Bowery Bay Blvd location near LGA is primarily worth it for the blend of **affordability and modern payment convenience**. For the cost-conscious New York traveler, whether a local seeking an inexpensive weekend vehicle or a visitor on a budget, Payless offers rates that are often more competitive than its higher-tier affiliates. The acceptance of a comprehensive array of payment types—Credit cards, Debit cards, and NFC mobile payments—further enhances the ease of transaction, which is critical in a busy airport environment.

However, a balanced consideration is necessary. The customer reviews, which describe unacceptable wait times, disorganized staff, and confusion over specialized vehicles like EVs, clearly signal that potential savings may come at the cost of a premium service experience. In a city like New York, where time is highly valued, a two-hour wait, as reported by one customer, can significantly derail travel plans.

Therefore, this location is best suited for:

  • Travelers whose **primary concern is securing the lowest possible rental rate**.
  • Customers who are **flexible with their time** and can tolerate potential delays, or who are traveling during non-peak hours.
  • Individuals who require the essential convenience of airport access and modern accessibility features, such as the **wheelchair accessible entrance and parking**.

Before booking, New York customers are strongly advised to call ahead using the provided phone numbers to confirm their reservation details, especially if they have secured a specialized vehicle type like an EV or a van, thereby minimizing the risk of the negative experiences reported by previous customers. This proactive approach will help secure the best value from an agency that delivers on price and location, even if service execution can be inconsistent.

Payless Car Rental Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Payless Car Rental Photos

Payless Car Rental Picture 1Payless Car Rental Picture 2Payless Car Rental Picture 3Payless Car Rental Picture 4Payless Car Rental Picture 5Payless Car Rental Picture 6Payless Car Rental Picture 7Payless Car Rental Picture 8Payless Car Rental Picture 9Payless Car Rental Picture 10

Payless Car Rental Location

Payless Car Rental

25 Bowery Bay Blvd, Queens, NY 11371, USA

Payless Car Rental Reviews

An average rating of ★2.8 from 335 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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