Hertz Car Rental - New York City - Laguardia Airport (LGA) Introduce
For anyone flying into the New York Metropolitan area—whether for business, a quick weekend getaway, or to begin an extended road trip across the Northeast—securing reliable ground transportation is the first critical step. Hertz Car Rental at LaGuardia Airport (LGA) serves as a primary gateway for travelers needing convenient, reputable, and immediate access to a personal vehicle. Situated right near the airport's main operations in Queens, New York, this location offers the full suite of services expected from a world-class Car rental agency.
While the convenience of an airport location is undeniable, particularly for travelers landing at LGA, users should note that the customer experience can sometimes vary, as is common with high-volume airport services. Reviews from local users and travelers highlight areas of strength, such as the quality of the counter staff and the vehicle preparation team ("the fantastic counter person or the gentlemen who tend to the vehicles"), as well as potential pain points, such as congestion during peak return times ("Only one overworked employee was there to take the cars back"). As a highly visible onsite service, Hertz at LGA is continually managing the logistics of providing an extensive fleet to a high volume of time-sensitive customers.
The agency offers a wide selection of vehicles, typically spanning from fuel-efficient economy and compact cars—perfect for navigating NYC streets and finding limited parking—to standard sedans, SUVs, and even specialty vehicles. This diversity ensures that whether you are a solo business traveler, a family on vacation needing luggage space, or a local resident whose personal car is in the shop, Hertz has an option to meet your immediate mobility needs in the Queens, NY area and beyond.
A notable highlight of renting from Hertz is the availability of specific benefits for certain groups, such as Active military discounts. These programs underscore a commitment to providing value to patrons who serve, making it a preferred choice for military personnel traveling through the region.
Location and Accessibility at LaGuardia Airport (LGA)
The Hertz Car Rental location at LGA is strategically placed to offer the best possible access for airport users. It is positioned near Terminal A (Marine Air Terminal), which acts as a key transit point for all rental car shuttle services across the revamped airport complex.
Address: 22, Terminal A, Queens, NY 11371, USA
The official car rental facility is typically reached via a dedicated, complimentary airport shuttle service from all terminals. Travelers arriving at Terminal B or C will generally take the Port Authority shuttle to Terminal A, from where the Hertz shuttle bus can pick them up directly. This multi-step process is standard due to the massive construction and reorganization of the airport and requires customers to follow signs for "Shuttles and busses" or "Ground transportation."
Crucially, Hertz prioritizes inclusive access. The facility features a Wheelchair accessible entrance, ensuring smooth entry for all customers, and provides Wheelchair accessible parking lot spaces for convenient pickup and drop-off. Furthermore, specialized services like adaptive driving equipment (such as hand controls and pedal extenders) are typically available upon request, often free of charge, demonstrating a commitment to serving travelers with mobility limitations.
Comprehensive Car Rental Services Offered
As a major, Onsite services provider at one of New York's busiest airports, Hertz at LGA offers a streamlined and flexible range of services to facilitate smooth travel:
- Diverse Fleet Selection: Offering vehicle classes that include Economy, Compact, Intermediate, Standard Sedans, Full-Size SUVs, and Minivans to accommodate various travel and luggage needs.
- Flexible Payment Options: Accepting all major Credit cards, Debit cards, and modern NFC mobile payments, providing multiple convenient payment avenues for both local and international travelers.
- Airport Shuttle Service: Providing a dedicated shuttle from the rental car transfer point at Terminal A to the main facility for convenient vehicle pickup and return.
- One-Way Rentals: The capability to rent a vehicle at LGA and drop it off at another Hertz location, either within the New York area or across the country (subject to intercity fees).
- Optional Equipment Rentals: Offering essential add-ons such as child safety seats (infant, child, and booster seats) and GPS navigation systems (such as Hertz NeverLost®) for easier travel.
- Vehicle Protection Options: Providing various coverage plans, including Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW), to protect renters during their trip.
- Fueling Convenience: The location benefits from a multitude of gas stations close to the airport entrance, making the required pre-return fuel stop an easy task.
Key Features and Highlights for NYC Renters
Choosing Hertz at LGA provides travelers with several key advantages designed to simplify the typically complex process of New York-area car rental:
- Gold Plus Rewards® Benefits: Customers enrolled in the Hertz loyalty program often benefit from expedited pickup services and potentially free upgrades, which are invaluable for busy airport travelers.
- Active Military Discounts: A distinct feature offering special rates and benefits to active military members, acknowledging and valuing their service.
- Accessibility and Adaptive Equipment: The commitment to a Wheelchair accessible entrance and the provision of adaptive driving controls ensures the service is truly available to a broad spectrum of travelers.
- Central Queens Location: Its placement in Queens is a strategic advantage, offering immediate access to the Grand Central Parkway, the Van Wyck Expressway, and the routes connecting to Manhattan, Brooklyn, and Long Island, making it an excellent starting point for travel across the entire NYC region.
- 24/7 Roadside Assistance: Renters are typically supported by a national roadside assistance service, providing peace of mind during any travel outside the immediate city limits.
- Pre-Paid Booking Options: The ability to prepay for rentals online often results in better rates and ensures that major costs are settled before arrival, simplifying the transaction at the counter.
Contact Information for Hertz LGA
For general inquiries, booking modifications, or to confirm shuttle procedures after landing at LaGuardia, use the contact details provided below:
Address: 22, Terminal A, Queens, NY 11371, USA
Phone: (718) 478-5300
Mobile Phone: +1 718-478-5300
What is Worth Choosing at Hertz LGA
Hertz Car Rental at LaGuardia Airport is the premier choice for travelers prioritizing immediate airport access and the peace of mind that comes with a globally recognized brand. While the volume of airport traffic can sometimes lead to operational hurdles, the agency's strengths—namely its extensive fleet, its convenient onsite services, and its commitment to traveler accessibility—make it an excellent default option for navigating the New York area. The availability of programs like Active military discounts, multiple payment methods (including NFC mobile payments), and specialized adaptive equipment solidify its position as a full-service, reliable agency. For anyone landing at LGA and planning to spend time outside of Manhattan's transit-heavy core, choosing Hertz provides the necessary freedom and mobility for a successful New York journey.
Hertz Car Rental - New York City - Laguardia Airport (LGA) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - New York City - Laguardia Airport (LGA) Photos










Hertz Car Rental - New York City - Laguardia Airport (LGA) Location
Hertz Car Rental - New York City - Laguardia Airport (LGA)
22, Terminal A, Queens, NY 11371, USA
Hertz Car Rental - New York City - Laguardia Airport (LGA) Reviews
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★ 5★ 4★ 3★ 2★ 1Hertz Car Rental at La Guardia airport is thoroughly mediocre. Retuning a car there was a lonely experience. Only one overworked employee was there to take the cars back. Minimal signage to instruct and the employee periodically yelled instructions about leaving the key in the car. Good that there are a lot of gas stations near the airport if you need to fill up. Bus to terminal ok. Driver not particularly interactive, just yelled out what airlines served at each stop.
May 29 · Bill ClevelandI won’t take away from the fantastic counter person or the gentlemen who tend to the vehicles , but the am shift manager who came out with an attitude, didn’t listen to any issue when I mentioned that my maintenance light was on for the entire trip and that I couldn’t contact roadside assistance because the phone line was busy, and THEN charged 865.00 for a prepaid trip will be called out. In an economy where I’m sure people don’t rent as often as in the past, I’m not sure what an establishment gets from being rude to paying customers but this person was unpleasant and in the least in the service industry could’ve made believe to care. If he didn’t care that’s cool also, but don’t tell me to leave a car and then close out a contract almost 2 days later with all the information being wrong and tell me I was late. An awful experience from what I had thought of as a world class company.
June 03 · Jeffrey DelvalleThe staff were all friendly enough, but there apparently were not nearly enough of them. We waited a long time to get picked up at the airport, we waited an interminably long time to get checked in (even after checking in online), and the ridiculous wait times extended to waiting for a car to be ready. It was definitely a frustrating experience. However, after waiting for a long time they upgraded us to a newer vehicle that is suiting our needs perfectly. We are grateful to the very helpful staff for their great customer service.
May 10 · Jared LivingstonTerrible experience on Memorial Day weekend. Have been here for over an hour and half. Huge lines and unhappy customers. Poor staff has nothing they can do since there is no car to release. Online help is useless except for apologizing. Still waiting in line. There are probably 20 people ahead of me still. Find your rental wisely, my friends.
May 25 · Rendi Sheu‘Skip the Line and Pick your Car’ is a joke and a lie. We registered and was offered to pick our car 30 minutes before arrival. That didn’t happen. We arrived at the rental office with a roomful of people waiting. Had to wait 45 minutes for our car due to not having any cars. What is this? A Seinfeld episode? I don’t blame the associates at the counter at all, but someone needs to take responsibility when a dozen people have to wait when offered to skip the line and drive off with the car. I will never take this chance again.After coming home, I passed the rental place at John Glen International airport, and I couldn’t count how many cars were parked and lined up ready to go.
October 13 · Sally Fisher
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