Hertz Car Rental

- Terminal A, 1 Rd, Queens, NY 11371

Introduction / Overview: Your LaGuardia Gateway to New York City and Beyond

For visitors and residents arriving at New York’s LaGuardia Airport (LGA), securing reliable ground transportation is the critical first step to navigating the city and the wider Tri-State area. Hertz Car Rental, located at Terminal A, serves as a primary car rental agency at one of New York City’s most central airports in Queens. This location is designed to cater directly to the traveler, offering the convenience of a vast international rental network right at your arrival point.

As a major airport car rental agency, Hertz at LGA provides a wide selection of vehicles to suit every traveler’s needs, from economical cars perfect for urban navigation to spacious SUVs for family trips or excursions outside the city. The agency is positioned to manage high-volume traveler demand, offering necessary services and payment flexibility to ensure a quick transition from air travel to driving the New York roads.

It is important for New York-bound travelers to understand that airport locations, particularly on high-traffic days like weekends, can present unique operational challenges, including potential wait times during peak hours. However, for those requiring immediate mobility upon landing at LGA and needing the flexibility of an airport location for late-night or early-morning returns, this Hertz branch is a reliable, full-service option.

Location and Accessibility: Found at LGA's Terminal A in Queens

The Hertz Car Rental counter is strategically located within the LaGuardia Airport complex, specifically at the Marine Air Terminal, now known as Terminal A. This placement makes it highly accessible for passengers arriving via flights or those utilizing airport transportation links.

Address: Terminal A, 1 Rd, Queens, NY 11371, USA

The location’s physical proximity to the airport terminal reduces the logistical challenge of transferring to an off-site rental facility. For those arriving via air, instructions typically involve proceeding to the Baggage Claim area and utilizing a courtesy phone or designated signs to reach the service counter or the vehicle pickup zone. Travelers should verify the exact process with their reservation details, as LGA frequently undergoes renovations and changes.

In line with modern airport facility standards, the location offers essential physical accessibility features:

• Wheelchair Accessible Entrance: Ensuring that all customers, regardless of mobility requirements, have ease of access to the rental counter and services.

The Queens location provides a fast exit point for drivers looking to head immediately into Manhattan, Brooklyn, or out onto Long Island and connecting highways like the Grand Central Parkway and BQE (I-278).

Services Offered: Fleet Variety and Traveler Logistics

Hertz at LaGuardia Airport maintains a comprehensive suite of services geared towards the convenience of the air traveler. Their offerings include a versatile vehicle fleet and essential payment and loyalty options:

• Extensive Vehicle Fleet: Offering a range of popular car classes including Small Sedans (Economy and Compact), Medium Sedans, Large Sedans, various sizes of SUVs (e.g., Small, Midsize, 7-Passenger), Minivans, and specialized vehicles like electric cars, providing options for every budget and trip purpose.
• Hertz Gold Plus Rewards Services: For members, the program is designed to expedite the rental process. While online check-in should ideally allow customers to bypass the counter, as noted by customer feedback, the intended benefit of Gold membership is faster transactions and greater vehicle choice availability.
• Diverse Payment Methods: Accepting major Credit Cards and Debit Cards for booking and payment, providing necessary flexibility for travelers who may prefer one method over the other for deposits and final charges.
• Insurance and Protection Options: Providing various options for coverage, including Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), and Personal Accident Insurance (PAI), allowing customers to choose the appropriate level of protection for their rental period.
• Fuel Options: Offering customers choices for handling fuel upon return, such as prepaying for fuel, having the agency refuel, or refilling the tank themselves prior to drop-off. Note that charges for missed refueling may occur, an area where customers should be particularly diligent.

Features / Highlights: Brand Recognition and Loyalty Program Access

Despite some customer-reported challenges with counter service and vehicle readiness, the Hertz LGA location offers core features that benefit the frequent traveler:

• Global Brand Trust: Customers benefit from the established protocols and extensive support network of a globally recognized rental brand, which is especially reassuring when dealing with complex travel logistics in a major city like New York.
• Hertz Gold Plus Rewards Access: The location is fully integrated into the Gold Plus Rewards program. Members are eligible for benefits like potential counter bypass, earning points toward free rental days, and the waiver of additional driver fees for a spouse or domestic partner.
• Convenience of On-Airport Location: The single greatest highlight is the on-site convenience, saving travelers the time and effort of taking a shuttle to an off-airport facility upon arrival. This is particularly valuable when managing luggage or a tight schedule.
• Payment Security: The acceptance of both credit and debit cards provides payment options, though travelers should be aware that debit card rentals often require additional forms of identification or deposit holds.
• Operational Hours: Airport car rental agencies typically maintain long operating hours to align with flight schedules, offering necessary flexibility for arrivals and departures outside of standard business hours.

Contact Information

For New York travelers who need to verify specific reservation details, inquire about current vehicle availability, or seek clarification on policies for rentals at LaGuardia Airport, the following contact information should be used:

Address: Terminal A, 1 Rd, Queens, NY 11371, USA

Phone: It is advisable to reference the number provided with your specific reservation or search for the main customer service line for LGA for the most direct assistance, as airport numbers can sometimes be redirected based on operational needs.

What is Worth Choosing: Necessary Airport Mobility

Choosing Hertz at LaGuardia Airport is primarily about securing immediate, on-site mobility in one of the world's busiest travel hubs. For business travelers or those with tight schedules, the ability to potentially use the Gold membership benefits and secure a vehicle just steps from the plane's arrival area is a compelling advantage. The diversity of the fleet ensures that whether you need an economy car to save money and fuel for a weekend in Brooklyn or a comfortable SUV for a family trip to the Hudson Valley, Hertz has an option for you.

However, it is worth noting that customers should arrive prepared. To mitigate the frustration reported in customer feedback regarding long lines, issues with online check-in functionality, and potential delays in vehicle readiness, travelers should:

• Double-Check Online Check-in: Verify that all necessary steps are completed on the app or website well in advance.
• Allow Extra Time: On busy weekend afternoons, plan for potential delays at the counter due to staffing and high demand.
• Inspect the Vehicle: Always conduct a thorough, immediate inspection of the vehicle's cleanliness and functionality, including technology like Apple CarPlay, before leaving the lot to ensure a comfortable and stress-free journey.

In short, Hertz at LGA provides the essential link between flying into New York and driving out of it. With careful planning and proactive communication, it remains a robust option for travelers seeking the convenience and fleet options of a major airport car rental agency.

Hertz Car Rental

Terminal A, 1 Rd, Queens, NY 11371, USA