Payless Introduce
For residents and visitors in the Nevada region, particularly those arriving or departing from the bustling Las Vegas area, finding a value-oriented yet reliable car rental solution is often a top priority. The Payless Car Rental location at 7135 Gilespie St, Las Vegas, situated adjacent to the Harry Reid International Airport (LAS) consolidated rental car facility, serves this need by offering both car and van rental services at a price point that is often highly competitive. As a well-known name in the budget segment of the car rental industry, Payless is a co-company of Avis and provides access to a potentially modern fleet of vehicles, with some customers reporting the pleasure of driving new cars with low mileage.
This off-airport location is designed to cater to budget-conscious travelers without sacrificing convenience entirely, offering an onsite rental experience accessible via a dedicated shuttle service from the airport terminals. The company aims for quick and efficient customer service, though the overall customer experience can be highly variable. Some users report spectacular service, short lines, and a smooth process with no hidden fees, while others have noted significant wait times, particularly at busy periods, and issues with the rental vehicle itself, such as receiving an undesirable or ill-suited car model. For those looking to explore beyond the immediate Las Vegas Strip—perhaps taking a trip to the Valley of Fire or Death Valley—securing a reliable vehicle from a major provider like Payless can be an excellent first step, provided customers remain vigilant regarding their reservation terms and the condition of the vehicle upon pickup.
The Payless branch at Gilespie Street is particularly advantageous for its acceptance of a variety of payment methods, including modern NFC mobile payments, and its commitment to ensuring an accessible experience for all customers. However, as is common with high-volume, budget-focused operators in competitive markets like Las Vegas, renters should prepare for the possibility of long queues and high-pressure sales pitches for add-ons, even after a long flight.
The Payless Car Rental office at 7135 Gilespie St is located in the key rental car district south of the Harry Reid International Airport (LAS). While not physically in the airport terminal, its proximity and connection via shuttle make it highly accessible for incoming travelers, local renters, and those returning their vehicles.
- Address: 7135 Gilespie St, Las Vegas, NV 89119, USA. This address places it directly within the main rental car hub area near the airport.
- Airport Access: Customers arriving at LAS (Terminal 1 or Terminal 3) must take the dedicated blue and white Rent-A-Car Center shuttle bus to the Consolidated Rent A Car facility, which is where Payless is located. This shuttle service is continuous and runs throughout the day and night.
- Accessibility Features: The facility maintains high standards for customer access:
- Wheelchair accessible entrance is provided into the main rental facility lobby.
- Wheelchair accessible parking lot is available near the main building entrance.
- Operational Hours: Given its proximity to the airport, the facility operates extended hours, with the car return area and counter often available nearly 24/7 (e.g., 00:00–02:00 and 05:00–23:59), ensuring flexibility for late-night or early-morning returns.
As a dual-function agency, this Payless branch provides a spectrum of vehicle sizes and services, aiming to cover a wide range of personal and group transportation needs across Nevada.
- Car Rental Agency Services: Offers a full fleet category, including:
- Economy, Compact, and Intermediate cars for city driving and small groups.
- Standard and Full-Size sedans, often with low mileage on the newer vehicles in the fleet.
- SUVs (Intermediate, Standard, and Premium) for enhanced space and comfort, suitable for exploring the diverse terrains of Southern Nevada.
- Specialty options such as Convertibles and Premium/Luxury cars may be available for a more memorable driving experience on the Strip.
- Van Rental Agency Services: Provides larger group transportation solutions:
- Minivans (e.g., Chrysler Pacifica) for families or small groups of up to seven passengers.
- Passenger Vans (e.g., Ford Transit 12-Passenger Van) for larger groups, essential for conventions, sports teams, or extended family outings.
- Onsite Services: The facility offers complete onsite processing for both pickup and drop-off, a crucial element for a seamless rental process.
- Payment Methods Accepted: Catering to a variety of customer preferences:
- Credit cards (major cards are generally required for the security hold).
- Debit cards (acceptance is subject to a credit check and potentially higher security hold amounts, which customers must be aware of).
- NFC mobile payments, allowing for quick, contactless transactions at the counter.
- Supplemental Equipment: Options such as GPS navigation units and child/booster seats are available for an additional daily fee, ensuring the vehicle is properly equipped for any Nevada road trip.
The Payless location is highlighted by its commitment to value, technology, and inclusion, making it a compelling choice for budget-minded renters.
- Budget-Friendly Pricing: Payless is generally positioned as a value-leader, with many customers successfully securing a competitive price that matches their initial quote, provided they avoid unnecessary add-ons at the counter.
- Active Military Discounts: The company notes that it offers active military discounts, which can be a significant saving for eligible U.S. service members and their families in Nevada. Renters should confirm the specific discount percentage and the required ID or booking process during their reservation.
- Modern Payment Options: The acceptance of NFC mobile payments streamlines the checkout process, offering a fast and secure payment method.
- Accessibility Commitment: With a fully wheelchair-accessible entrance and parking, the location ensures that all customers can access the services comfortably.
- Affiliation with Avis/Budget Group: As a co-company of Avis, Payless benefits from corporate backing, often resulting in access to a large, frequently updated fleet of quality vehicles, a key factor mentioned positively in customer reviews.
For direct assistance, reservations, or general inquiries for the Las Vegas Gilespie Street branch, please use the following contact details:
- Address: 7135 Gilespie St, Las Vegas, NV 89119, USA (Located in the Consolidated Rent A Car Facility area)
- Phone: (702) 531-1569
- Mobile Phone: +1 702-531-1569
Payless Car Rental on Gilespie Street is unequivocally worth choosing for the Nevada renter who prioritizes a low base rate and is willing to invest a small amount of extra time to secure a great deal. This location’s key benefit is its budget-conscious approach, often providing access to a newer vehicle fleet than one might expect for the price tier. The potential for military discounts is a major value-add for that community.
However, a smooth experience here largely depends on preparedness. Given documented reports of long wait times, particularly during peak hours, and instances of upselling or unclear billing practices, customers should take specific precautions. Renters are strongly advised to:
- Book and Prepay Carefully: Secure your reservation and lock in the quoted rate in advance.
- Allow for Extra Time: Plan for a minimum of 20 to 60 minutes for the pickup process after arriving at the rental facility via the shuttle, especially during high-demand travel periods.
- Read the Contract Closely: Scrutinize the final contract for any unexpected insurance or fuel add-ons, particularly if using a debit card, where terms and security deposits may differ from those advertised.
- Inspect the Vehicle: Before leaving the lot, thoroughly inspect the car for cleanliness, fuel level, and existing cosmetic damage, and take photographic evidence to prevent disputes upon return. The quality of the rental car itself can vary significantly (e.g., from a new, clean vehicle to an older, less desirable model).
By combining the significant cost savings and modern features of Payless with a careful, detail-oriented approach to the pickup process, the Nevada traveler can secure an efficient and economical means of transportation for their stay.
Payless Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Payless Photos










Payless Location
Payless Reviews
checkprepaidroadside assistancechargedemployeeexpediaupsellmccarran airportfull size carinitial
★ 5★ 4★ 3★ 2★ 1Payless was spectacular! The line was short and the customer service was quick. The company is a co company of Avis. We had a new vehicle with less then 14000 miles. There was no hidden fees and it cost what was quoted. I will definitely use Payless again.
June 19 · Joe JohnsonThe rental desk was fine and the process to get the car and return the car was good. The shuttle to the airport was ok, but there was a wait in line for about 20 minutes to get on the shuttle. We did NOT like our rental car at all, which was a Mazda SUV.
April 04 · Sharon DoyleI was a little concerned about the low rating and angry reviews. But in my case, everything went smoothly. This was mid-day on Friday. Half-empty shuttle with no waiting in line. No line in the Rental car center (there were lines in front of the other companies). The friendly guy behind the counter quickly processed the pickup of the car. No hidden charges. The deposit seemed large, $ 250. But the money was returned to the card the next day after returning the car. Detailed receipt was emailed the day the car was returned. The car was great, Dodge Hornet Hybrid. I think they did a free upgrade because I reserved the most basic option. The return process was also quick and hassle-free. Will definitely use Payless next time.
June 12 · Elena EsipovaWe arrived today, May 18th, 2025, after a 10-hour flight. Completely exhausted, with an elderly companion. The rental was fully prepaid through Expedia. We had all documents ready — ID, credit card, reservation number.At the counter, we were met by a rude and arrogant Asian man who told us:“No return ticket? No car. I don’t care.”Yes, he literally said “I don’t care” when we explained our situation. There was no help, no solution — just a flat rejection.There is nothing in the rental policy that requires a return flight. This was either discrimination, laziness, or a power trip.We were left stranded and humiliated. And guess what? Customer support is closed. No one to call. No one to help.Avoid this location at all costs. If you see this guy — walk away.Shame on this company for allowing this behavior. They do not deserve your business.
May 18 · alex moneyI had a trying experience at another car rental and the process with Payless was smooth and easy. The woman who attended to us was very warm and polite. The vehicle was clean and in great condition. It loses one star because the $250 hold remains on my card after 2 weeks which is ridiculous. I’ve rented vehicles many times and I’ve not had this experience before.
June 17 · Scorpio Moon
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