Royal Ridess LLC Introduce
For many residents in the greater Milwaukee area and throughout Wisconsin, accessing reliable, safe, and specialized transportation is not just a convenience—it is a necessity. Royal Ridess LLC, based in Milwaukee, is a dedicated provider in this essential sector, operating primarily as a Handicapped transportation service. Their focus is on ensuring individuals with special mobility needs, whether due to age, disability, or medical condition, can travel comfortably and securely to their destinations. This is a critical service for the community, providing a vital link to independence and necessary medical care.
The core mission of Royal Ridess LLC is to offer Specialized Transportation Services that cater to a vulnerable segment of the population. Unlike a standard car rental or taxi service, their entire operation, from the vehicle fleet to the driver training, is centered around the unique requirements of their passengers. This includes providing appropriate vehicles and assistance for those requiring wheelchair transport. The business operates within the crucial Non-Emergency Medical Transportation (NEMT) space, serving as a connection between patients and the healthcare system.
While the nature of specialized transportation inherently demands a focus on reliability and professionalism, it is important for prospective users to consider all aspects of the service. Public feedback indicates both high praise for driver kindness and significant concerns regarding timeliness and communication from the management, suggesting a mixed customer experience. This article aims to provide a factual overview of the essential services Royal Ridess LLC offers to the Wisconsin community, assisting local users in making an informed choice for their Special Needs Transportation requirements.
Royal Ridess LLC is centrally located in Milwaukee, Wisconsin, making it well-positioned to serve a wide operational area. Its official location is easy to access for administrative purposes, though the service itself is primarily mobile—picking up and dropping off clients across a broad region.
The official address is:
11220 W Burleigh St #100, Milwaukee, WI 53222, USA
This location places the business within a major commercial corridor in the Milwaukee area, ensuring good access to the surrounding neighborhoods and major county arteries. This strategic positioning allows the company to efficiently dispatch their specialized fleet.
Accessibility features at the administrative office, which are indicative of their overall service commitment, include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crucially, Royal Ridess LLC is reported to serve a wide range of counties in Southeastern Wisconsin, extending their specialized transportation capabilities across:
- Milwaukee County
- Waukesha County
- Likely other surrounding counties, as is common with NEMT providers in the region.
This extensive service area is vital for connecting individuals with Healthcare Facilities and necessary services across a large geographic footprint in Wisconsin.
Royal Ridess LLC is specifically categorized as a Handicapped transportation service, and its entire range of services is tailored to support individuals with mobility and special needs. They specialize in Non-Emergency Medical Transportation (NEMT) and other essential trips.
- Healthcare Facilities Transportation: This is the primary focus, providing reliable transport to and from hospitals, clinics, dialysis centers, rehabilitation appointments, therapy sessions, and doctor’s offices.
- Special Needs Transportation: The service caters to individuals with diverse special needs, including those who are wheelchair-bound or require assistance to board and exit the vehicle.
- Specialized Transportation Services: Utilizing a fleet that is specifically equipped for passengers with mobility devices, ensuring safety and comfort during transit.
- Door-to-Door Assistance: Drivers are expected to provide assistance beyond the curb, helping passengers from their residence or facility door to the vehicle, and vice versa.
- Family and Social Events: Beyond medical necessity, they offer transportation to important social and family events, increasing independence and community participation for their clients.
- Transport Coordination: The service involves coordinating complex schedules, particularly for recurring appointments, often working with third-party brokers (such as Veyo or insurance companies) that manage NEMT logistics.
The key features of Royal Ridess LLC highlight their dedication to accessible transport and their place as a local, specialized provider in Milwaukee.
- Specialized and Accessible Fleet: The vehicles are equipped with necessary accessibility features, such as ramps or lifts, to safely accommodate wheelchairs, scooters, and other mobility devices, essential for safe and dignified travel.
- Focus on Special Needs: Their core competency is serving those who cannot use standard public or private transportation, filling a critical gap in community services for individuals with disabilities.
- Local Expertise in NEMT: Operating out of Milwaukee, they have localized knowledge of the Healthcare Facilities and routing complexities within Milwaukee and Waukesha Counties, a significant advantage for timely medical appointments.
- Positive Driver Interactions: Customer testimonials frequently highlight that the drivers are kind, polite, and attentive, creating a sense of safety and comfort during the ride.
- Broad Service Area: Covering major population centers in Southeastern Wisconsin, they ensure that a large number of residents have access to their necessary medical appointments.
To book a ride, inquire about service eligibility, or discuss transportation needs, customers can contact the Milwaukee office directly.
Address: 11220 W Burleigh St #100, Milwaukee, WI 53222, USA
Phone: (414) 477-2878
Mobile Phone: +1 414-477-2878
For Wisconsin residents in need of reliable Handicapped transportation service, choosing Royal Ridess LLC means selecting a provider whose services are fundamentally built around the unique challenges of mobility impairment. What is most compelling about this company is its deeply specialized focus on NEMT—it is not an add-on service, but the central operation. They offer the necessary, purpose-built vehicles and driver training to safely manage wheelchair-bound passengers and those with Special Needs Transportation requirements. This high degree of specialization is invaluable and often mandated for certain healthcare transports, making them an essential resource in the community.
However, potential users must weigh this crucial specialization against reported service inconsistencies. While the kind and safe demeanor of the drivers is a major benefit, reports of scheduling and communication issues with the office management—such as missed pickups, delays, and poor follow-through on calls—introduce an element of risk, especially for time-sensitive medical appointments.
In short, Royal Ridess LLC is a provider worth considering when seeking a dedicated, local NEMT solution in Milwaukee and Waukesha Counties. Their services are specialized and necessary for clients visiting Healthcare Facilities. It is advisable for prospective clients and their caregivers to communicate clearly, establish strong confirmation protocols, and ensure all trip details are verified to maximize the likelihood of a positive and reliable experience with their specialized transport services.
Royal Ridess LLC Services
Handicapped Transportation Service
- Healthcare Facilities
- Special Needs Transportation
- Specialized Transportation Services
Royal Ridess LLC Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Royal Ridess LLC Photos
Royal Ridess LLC Location
Royal Ridess LLC
11220 W Burleigh St #100, Milwaukee, WI 53222, USA
Royal Ridess LLC Reviews
driver
★ 5★ 4★ 3★ 2★ 1If possible - I would have given them a Zero or negative stars.Used service for 1 week, every driver was 10-25 minutes late for pick up before and after appointment.The final day, the driver did not arrive, when the owner of Royal Rides FINALLY returned our call, I was in route to take my son to his appointment (which made me over 2 hours late for work) and was told that I canceled the appointment, which was not true. After several calls with this office, I spoke directly with Veyo and they told me that the driver canceled the trip due to an accident or car issues, I did not receive a call from the driver or Royal Rides to alert me of this. Instead, the owner of Royal Rides insisted that I canceled it and after insisting that I did not, she refused to investigate the reason for the cancelation as I was concerned with the scheduled trip for the next day and the remainder of the month.The owner stated 4 times during the day that she would call me back and stated times and did not follow thru, I had to call her. During one of the calls, she had me confused with another client and she provided name and phone number of that person to me, not realizing she had the wrong person because I told her that I did not receive a text message from her.Veyo did give us another provider for the remainder of the appointments.If at all possible - DO NOT USE THIS SERVICE!!!!!!! They are not reliable, professional, or honest.
October 16 · Trean JoseThe BEST Transportation in all of Milwaukee County. The driver's are kind, polite, and always make you feel safe. I definitely recommend!!
December 29 · Colleen O'Connell
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