Thrifty Car Rental - Akron - Canton Regional Airport Introduce
For Ohio residents and visitors flying into the Akron-Canton Regional Airport (CAK), securing reliable and affordable ground transportation is a key part of travel planning. The Thrifty Car Rental location, situated right at the airport, aims to provide a quick and economical solution for car and van rental needs. Whether your journey takes you to downtown Cleveland for a weekend trip, to Akron for business, or across the beautiful countryside of Northeast Ohio, Thrifty offers a range of vehicles designed to fit various budgets and travel styles.
Thrifty Car Rental is known nationally for its focus on delivering value, and the CAK branch continues this tradition by offering a selection of popular vehicle classes. While the company strives to make the rental process efficient—often promoting an accelerated check-in via text or app—it is important for customers to plan for potential delays and verify closing times, especially for late-night arrivals. Customer feedback indicates that adherence to published hours can sometimes be inconsistent, as one reviewer noted: "As we went down to the desk to pick up the car we check-in in via the text they had send us but when we got to the desk... THERE WAS NO ONE THERE. The lady at the Hertz desk day they went home already. It was 8pm on a Friday evening." Such experiences underscore the value of confirming operational details directly with the branch, particularly when arriving late.
The rental process, from booking to getting on the road, should be approached with a mind for organization to mitigate any potential issues, such as the lengthy wait times for vehicle preparation sometimes reported. The goal is always to provide a vehicle that is ready to go, though a previous customer mentioned a check-in delay of "45-60mins AFTER rental time to receive the rental" and concerns over vehicle cleanliness and maintenance, like receiving a car with "trash in it (partially used drink cans, trash from a previous renter, sativa packages)" and an active "oil change was due" notification. By being aware of these possibilities, customers can ensure they allow sufficient time for their pickup and inspect their rental vehicle thoroughly before leaving the lot.
The convenience of the Thrifty Car Rental location is a major benefit for air travelers, as it is situated directly on the grounds of the Akron-Canton Regional Airport. This placement allows for minimal transit time from the aircraft to the rental counter.
- Address: 5400 Lauby Rd, North Canton, OH 44720.
The rental counter is located within the airport terminal itself, often near the baggage claim area, allowing customers to easily transition from their flight to the car rental desk. For those traveling with specific mobility needs, the branch provides essential accessibility features, ensuring a smoother experience for all patrons.
- Wheelchair Accessible Entrance: The location features an easily accessible entrance, making it convenient for all visitors.
- Wheelchair Accessible Parking Lot: Dedicated parking is available to ensure easy access to and from the rental office.
Customers should always follow signs within the terminal for 'Car Rental' to locate the desk promptly upon arrival at CAK.
As a dedicated car rental agency, Thrifty at CAK offers comprehensive services focused on getting you a reliable vehicle at a competitive price.
- Wide Selection of Vehicles: The fleet typically includes economy and compact cars for budget-conscious trips, intermediate and full-size sedans for comfort, SUVs for family and cargo needs, and minivans for larger groups.
- Airport In-Terminal Service: The rental counter is situated inside the airport terminal, eliminating the need for a shuttle bus ride to an off-site facility.
- Optional Rental Add-ons: Customers can typically opt for various protections (such as Loss Damage Waiver or Personal Protection Plans) and accessories, including GPS systems and child safety seats, depending on availability.
- Online Check-in and Reservation Management: The company encourages use of its online tools and text services for check-in and reservation management, which is designed to potentially expedite the process at the counter, although execution can vary.
- Debit Card Policy: While payment can be made with both credit and debit cards, renters should be aware that airport locations often have stricter requirements for debit card use, such as requiring proof of a return flight ticket.
The Thrifty Car Rental branch at the Akron-Canton Airport features several attributes that make it an appealing option for local customers and Ohio travelers.
- Identifies as Women-Owned: This important designation highlights the branch's contribution to the diversity and strength of the local Northeast Ohio business community.
- Active Military Discounts: Thrifty proudly supports service members by offering active military discounts, making their budget-friendly rates even more accessible to those who serve.
- Flexible Payment Methods: To ensure a hassle-free transaction, the location accepts modern payment solutions, including Credit Cards, Debit Cards, and NFC Mobile Payments (such as tapping your phone for payment).
- Competitive, Budget-Focused Pricing: Thrifty positions itself as a cost-effective choice in the market, often offering deals that appeal to travelers looking to save money on their ground transportation costs.
For booking new reservations, confirming existing details, or inquiring about specific vehicle types and operational hours, customers are advised to contact the branch directly.
- Address: 5400 Lauby Rd, North Canton, OH 44720
- Phone: (877) 283-0898
- Mobile Phone: +1 877-283-0898
Choosing Thrifty Car Rental at the Akron-Canton Airport is most worthwhile for the budget-conscious traveler or local resident who prioritizes a convenient airport location and value. Their commitment to offering competitive pricing means you can often secure a rental that fits snugly into your travel budget, which is a significant factor for many in Ohio today. The ability to complete much of the reservation process online is designed for speed, promising to minimize your time spent at the counter.
Furthermore, the women-owned status of this branch is a great reason to consciously support a local, diverse business. This local commitment is paired with national programs like the active military discount, which adds substantial value for a key segment of the community. Accessibility is also a major highlight, as the wheelchair accessible entrance and parking lot make it a user-friendly choice for everyone.
However, potential customers must exercise caution and diligence when renting from this location. The documented instances of closing earlier than expected, vehicle cleanliness issues, and lengthy check-in times are serious factors that must be considered. Customers should call ahead to confirm operational hours, particularly for late arrivals, and allow a generous buffer of time for vehicle pickup. It is also strongly recommended that you thoroughly inspect your rental vehicle before leaving the lot and ensure all pre-existing issues are noted on your contract. While the base value proposition—low price and airport convenience—is strong, careful preparation is the key to ensuring a positive experience with Thrifty Car Rental at CAK. Should issues arise, remember to document everything and be prepared for potential follow-up with their customer service department, as resolving matters like incorrect charges or service shortfalls may require patience.
Thrifty Car Rental - Akron - Canton Regional Airport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Thrifty Car Rental - Akron - Canton Regional Airport Photos









Thrifty Car Rental - Akron - Canton Regional Airport Location
Thrifty Car Rental - Akron - Canton Regional Airport
5400 Lauby Rd, North Canton, OH 44720, USA
Thrifty Car Rental - Akron - Canton Regional Airport Reviews
chargefeemoneycleaningdeskcallcheck inchevythe rentalfuel
★ 5★ 4★ 3★ 2★ 1Got a car from Thrifty for a weekend trip to Cleveland. Plane showed up on time. As we went down to the desk to pick up the car we check-in in via the text they had send us but when we got to the desk (15 minutes after the plane landed)THERE WAS NO ONE THERE. The lady at the Hertz desk day they went home already. It was 8pm on a Friday evening. There were three other people on the flight that got screwed as well. We called the customer service line and for 45 minutes and just had hold music. Luckily, Max at Enterprise was able to set us up. Of course, it cost $60 more. Just got off of the phone with customer service, they said they will refund our charges (in 7 to 10 days, of course) but will not reimburse us for the additional money we had to spend with Enterprise. These guys suck!
October 13 · Pat MizakCar was dirty on the inside. Still had trash in it (partially used drink cans, trash from a previous renter, sativa packages). Car kept notifying us that an oil change was due. Lastly, check in took 45-60mins AFTER rental time to receive the rental. I still have not received my final bill yet.
August 05 · Ms. PI recently rented from here and didn't have the best experience. First the car they gave me definitely needed some service, the alert would come on every time the car started. Second, I didn't "prepay" fuel and so they penalized despite the fact that I returned the car to them Full. I literally made sure it was extra full at a gas station like 1 -2 exits up (about 3-4 miles away). So of course I called and the main number and spoke to someone because that was unacceptable. They did eventually refund it to me (or at least the refund is processing)...but why charge me in the fist place?! Seems super sketchy.
August 19 · Sunni DeGraciaAvoid this place like the plague, I returned the vehicle early after being told by thrifty I would receive a refund all that needed to be done is call a number once I returned the car 5 days early called the number they said I was giving the wrong information. So they did a successful bait and switch do not trust this company. Every place you call gives you another number and say that it's on this place and that place they do a never ending circle to you give up. Im filing a complaint with the better Business Bureau for them scamming me out of my money for the early return.
September 17 · Jimmy McconnellVehicle was great. Clean and maintained. Pickup was easy and so was drop off. However....i got charged for 2 gallons of fuel. I stopped 2.3 miles away and filled the tank. Filled at Love's dropped at Canton Akron.
June 18 · tarabull75
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