1st Choice Ambulette

- 246 Mineola Blvd, Mineola, NY 11501

For many residents of the New York metropolitan area, particularly those in Long Island, reliable and safe transportation to medical appointments, outpatient treatments, and nursing facilities is an absolute necessity, not a luxury. 1st Choice Ambulette, located in Mineola, NY, has positioned itself as a premiere service dedicated to fulfilling this critical need. Unlike a standard taxi or ride-share service, 1st Choice specializes exclusively in non-emergency medical transportation (NEMT) and handicapped transportation services, ensuring that mobility-challenged individuals—including the elderly, those recovering from surgery, and patients requiring wheelchair or stretcher access—can travel with dignity, comfort, and safety.

Operating as a licensed transportation provider in New York State, the company’s focus is clear: to offer a "Door Through Door" service. This means their highly trained and courteous staff provide assistance that goes far beyond the curb. They ensure the patient is safely escorted from their residence, into the specialized vehicle, and right inside their destination, such as a doctor's office or hospital lobby. This level of comprehensive care is what distinguishes an ambulette service like 1st Choice from traditional car rental or taxi companies.

The firm takes pride in its reputation for punctuality and compassion, striving to build lasting relationships with its clients and the medical community across Nassau County and the broader region. While their primary focus is non-emergency transport, their comprehensive offerings include specialized stretcher service and patient transfer, rounding out their robust profile as a critical transportation resource for the community.

1st Choice Ambulette is conveniently situated at 246 Mineola Blvd, Mineola, NY 11501, USA. This location in the heart of Mineola, the county seat of Nassau County, provides excellent logistical advantages for serving clients across Long Island and the greater New York area. Mineola Boulevard is a central thoroughfare, offering quick access to major hospitals and medical centers in the area, as well as easy connections to the Long Island Rail Road (LIRR) and major parkways.

Given the nature of their service—catering to individuals with mobility challenges—the facility itself is designed to be fully accessible, prioritizing client comfort and ease. Key physical accessibility features include:

• Wheelchair Accessible Entrance: Ensuring smooth and safe entry and exit for staff and clients who may need to visit the administrative office.
• Wheelchair Accessible Parking Lot: Providing designated, convenient parking spaces to accommodate specialized vehicles and client drop-off/pickup.
• Restroom Amenity: An on-site restroom facility is available, adding a necessary amenity for staff and clients who may need to wait briefly before or after scheduling appointments.

The central Long Island location makes 1st Choice Ambulette a go-to option for medical facilities and individuals requiring reliable, non-emergency transport services throughout the region.

1st Choice Ambulette provides a focused and comprehensive array of non-emergency medical and specialized transportation services. Their commitment is to reliable, compassionate care for patients who cannot travel via conventional means.

• Ambulette Services: Specializing in the transport of non-ambulatory patients who require a wheelchair-accessible vehicle.
• Non-Emergency Wheelchair Transportation: Dedicated service for clients who are primarily wheelchair-bound, utilizing vehicles equipped with Braun hydraulic wheelchair lifts for safe loading and unloading.
Medical Transport Service: Providing reliable transport for routine or scheduled medical appointments, including vital services like dialysis and chemotherapy treatments.
• Patient Transfer: Facilitating safe and comfortable transfers between residences, hospitals, outpatient clinics, and nursing facilities.
• Stretcher Service: Offering specialized transportation for patients who must remain lying down during transit, requiring a stretcher-equipped ambulance vehicle.
• Door Service (Door Through Door): A key differentiator where the driver assists the patient from inside their starting location (up or down stairs if necessary) and directly into the receiving facility.
• Transportation Escort Service: Drivers are trained to provide helpful and courteous assistance and companionship to the patient throughout the trip.
• Ambulance Service (Non-Emergency): Services for patient transport that require the specialized equipment and staff associated with an ambulance, typically on a non-emergency, scheduled basis.
• Nursing Facilities and Outpatient Treatments: Establishing reliable routes and scheduling for the regular needs of long-term care facilities and major treatment centers.

The features and highlights of 1st Choice Ambulette revolve around their professional standards and commitment to patient well-being, which is crucial for sensitive medical transportation in the New York area.

• Specialized Wheelchair Fleet: Vehicles are modern, clean, and specifically equipped with professional-grade hydraulic wheelchair lifts and secure four-point tie-downs for maximum safety and comfort.
• Trained and Compassionate Drivers: Drivers are often praised for their professionalism, punctuality, and the compassionate care they provide, helping to ease patient anxiety during transport.
• Punctuality and Reliability: For medical appointments, being on time is essential. The company is known for its dedication to arriving promptly and using a sophisticated dispatch system to ensure efficient routing.
• Licensed Medicaid Provider: The company works closely with various health insurance providers, Workers’ Compensation, HMOs, and is a licensed New York State Medicaid provider, simplifying the billing process for many clients.
• High-Quality of Vehicle Care: The commitment to providing clean, comfortable vehicles is a frequent highlight mentioned by satisfied users, contributing to a stress-free ride.

Booking a service or inquiring about transportation options with 1st Choice Ambulette can be done through the following contact channels:

Address: 246 Mineola Blvd, Mineola, NY 11501, USA

Phone (Primary Contact): (516) 674-2300

Mobile Phone: +1 516-674-2300

Individuals and facility managers are encouraged to call to schedule non-emergency trips, discuss pricing, or coordinate patient transfers across Long Island.

Choosing 1st Choice Ambulette is a decision rooted in the need for specialized, reliable, and compassionate care for medical transport in the dense and complex New York environment. Unlike general transportation providers, this company’s entire operation is focused on the unique requirements of non-ambulatory and medically fragile patients. The "Door Through Door Service" is perhaps the most compelling reason to choose them, as it alleviates the considerable stress and physical exertion that often accompanies transporting a loved one to an appointment. Their drivers are not just navigators; they are trained caregivers providing an essential escort service.

While one must always be mindful of customer service challenges reported by some users regarding refund processes, the consistently positive feedback on the actual quality of the in-transit experience—highlighting the professionalism of specific drivers (like 'van 116') and the cleanliness of the vehicles—underscores their competence in delivering core transportation and medical assistance. For New Yorkers on Long Island, the expertise in handling wheelchair and stretcher-bound clients for critical appointments, combined with their status as a licensed Medicaid provider, makes them an indispensable resource for maintaining continuity of care and independence. When a missed appointment is not an option and safe, dignified transport is paramount, 1st Choice Ambulette offers a dedicated solution that general car rental services cannot match.

1st Choice Ambulette

246 Mineola Blvd, Mineola, NY 11501, USA