Payless Car Rental Introduce
For North Carolina residents and visitors traveling through the Raleigh-Durham International Airport (RDU), securing a reliable and cost-effective rental vehicle is often a top priority. Payless Car Rental, situated in the Morrisville, NC, transportation hub, is a name associated with value-focused car and van hire. As a car and van rental agency, its core mission is to provide an accessible fleet at highly competitive prices, catering to both the budget-conscious traveler and local families needing a temporary group transport solution.
Operating from 1016 Rental Car Dr, Payless is strategically positioned within the RDU complex. This location makes it an ideal option for those arriving by air who need immediate access to a vehicle to explore the vibrant Research Triangle Park (RTP) or embark on a journey across the state, from the Outer Banks beaches to the Appalachian Mountains. The agency specializes in offering various vehicle types, ensuring that whether your needs require a fuel-efficient compact car or a spacious 12- or 15-passenger van for a large group event, you have options readily available.
While the business model is centered on affordability, Payless also emphasizes specific customer-friendly features, including accessibility measures and special savings programs. This blend of value pricing, diverse vehicle options, and targeted benefits makes Payless a noteworthy choice for transportation needs in the North Carolina market. However, like any high-volume rental operation, prospective customers should note the varying experiences reported by previous renters regarding service efficiency and billing accuracy, making careful documentation a recommended practice.
The Payless Car Rental location is optimally situated to serve the greater Raleigh-Durham-Chapel Hill area:
1016 Rental Car Dr, Morrisville, NC 27560, USA
This address places the agency within the consolidated rental car facility on the Raleigh-Durham International Airport (RDU) property. For local users across North Carolina, this means easy access via major roadways like I-40 and I-540, avoiding the need to navigate heavy city traffic to find a rental office. Customers flying into RDU will typically take a dedicated, complimentary shuttle bus service from the terminal baggage claim area directly to the rental car facility on Rental Car Drive, ensuring a minimal transition time from air travel to ground mobility.
A significant highlight of this location is its confirmed commitment to accessibility, which is crucial for North Carolinians needing specific accommodations. The facility features a Wheelchair Accessible Entrance, ensuring that all customers can easily access the service counter and complete their paperwork without difficulty. Furthermore, Wheelchair Accessible Parking Lot spaces are provided, making the pick-up and drop-off process simpler for customers utilizing their own accessible transportation for arrival or departure.
Due to its airport location, Payless at RDU often operates extended hours—frequently from early morning until late evening—to accommodate flight schedules, though local users should confirm exact hours by calling ahead.
Payless Car Rental offers a range of services designed to meet the diverse temporary transportation needs of the North Carolina public, categorized as both a car rental agency and a van rental agency:
- Diverse Vehicle Fleet: The agency stocks a wide selection of vehicles to suit various purposes, including:
- Economy, Compact, and Intermediate Cars (e.g., Hyundai Accent, Toyota Corolla) for maximum fuel efficiency and budget savings on short trips.
- Standard and Full-Size Sedans (e.g., Volkswagen Jetta, Toyota Camry) for business travelers and comfortable road trips across the state.
- Intermediate, Standard, and Full-Size SUVs (e.g., Toyota RAV4, Ford Edge) popular for family travel and handling various NC terrains.
- Minivans and Passenger Vans, including 12- and 15-Passenger Vans, which are essential for group events, university team travel, or large family gatherings in the Triangle area or beyond.
- Special Discounts: Offering Active Military Discounts, providing valuable savings for service members and their families in North Carolina, a state with a significant military presence.
- Payment Flexibility: Accepts a range of payment methods, including all major Credit Cards and, in many cases, Debit Cards, although specific terms and conditions for debit card use should be verified at the time of booking or upon arrival.
- Standard Rental Programs: Provides options for daily, weekly, and monthly rentals, accommodating both short-term airport hires and longer-term needs, such as vehicle replacement for insurance claims.
- Shuttle Service: Complimentary shuttle transportation is provided between the RDU terminals and the rental car facility.
Payless is distinguished in the competitive RDU rental market by a few specific features that make it attractive to the local North Carolina user:
- Value-Focused Pricing: The agency's brand is often associated with some of the most competitive prices in the airport rental complex, a primary draw for budget-conscious North Carolina travelers.
- Active Military Discounts: A highly valuable and appreciated feature for the local military community, ensuring cost savings for those who serve or have served.
- Group Transportation Expertise: As a dedicated Van Rental Agency, Payless is a reliable source for larger passenger vans, a specialty not emphasized by all rental companies at RDU, serving the demand from universities, churches, and tour groups.
- High-Level Accessibility: The confirmed provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot is a significant commitment to service all customers equally.
- Convenient Payment Options: Accepting both Credit Cards and Debit Cards provides greater financial flexibility, especially for local customers who may prefer not to use a credit card for the deposit.
For reservations, questions about their Active Military Discount, or inquiries regarding van availability for your next North Carolina group trip, please use the following contact details for the Morrisville location:
Address: 1016 Rental Car Dr, Morrisville, NC 27560, USA
Phone: (919) 840-9317
Mobile Phone: +1 919-840-9317
Payless Car Rental at 1016 Rental Car Dr in Morrisville, NC, is a compelling choice for North Carolina residents, especially when prioritizing affordability and specific vehicle types. The primary reason to choose Payless is the competitive value—it is consistently positioned as a budget-friendly option within the major RDU rental hub, which can lead to significant savings on a rental, particularly when booked as part of a travel package.
Furthermore, the designation as a Van Rental Agency is a key differentiator. For local church groups, university clubs, or large extended families in the Triangle area planning a weekend trip to the coast or mountains, the guaranteed availability of 12- and 15-passenger vans is invaluable. Combining this specialty with their commitment to providing Active Military Discounts directly benefits a sizable population in North Carolina who deserve the extra consideration.
However, potential renters should approach their booking with a clear understanding of the customer service model, as indicated by some public feedback. While one review praises the "excellent" price and "accommodating and friendly" staff for a successful family trip, another cautions about vehicle check-in procedures, difficulties reaching the local store directly, and potential billing discrepancies. Therefore, customers are strongly advised to:
- Book in Advance: Secure the best rate and vehicle type, especially for specialized vans.
- Document Everything: Take photos or videos of the vehicle's condition, mileage, and fuel level at both pick-up and drop-off, and retain copies of all signed agreements.
- Verify Charges: Carefully review the final invoice to ensure it matches the agreed-upon price, especially considering the noted issues with invoice accuracy and the use of a central call center.
By taking these simple steps, North Carolina users can maximize the value proposition of Payless—leveraging the competitive pricing, the convenience of the RDU location, the specific vehicle options, and the military discount—while mitigating the reported administrative challenges. It's a high-value option that rewards the organized and attentive customer.
Payless Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Payless Car Rental Photos










Payless Car Rental Location
Payless Car Rental
1016 Rental Car Dr, Morrisville, NC 27560, USA
Payless Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1NEVER BOOK HERE! They have low ratings for a reason. My vehicle was never checked in after returning it. A rep from the store texted me asking when I was bringing it back 10 days later. You can’t call the store directly you only get a call center. My invoice does not reflect the charges i agreed to on the phone and the supervisor at the call center is telling me that they cannot pull the recorded line. I spent over 2 hours on the phone to be told to call back tomorrow. If I could give them negative reviews I would.
August 18 · Jamall MacFarlaneWe traveled for family and needed a vehicle. The Payless experience worked out so well for us. The car was a bit dirty in and out, but the place was super busy, so we chalked it up to that. The car worked for us very well and the price we paid was excellent. It was bundled in with our flights, etc. The checkout was not too long, and the check-in when returning was a breeze. The staff were all accommodating and friendly and very helpful. Great deal.
April 25 · Kevin WalshI picked up car at 4am after a long flight from Texas noticed they gave me a wrecked car, matience light on and tire pressure light was on. Car was nice other than those issues. But it must of got pulled out of injury reserved lot!! I paid too much for a wrecked car
August 04 · Samantha TTaposh, is the reason why I have faith in organizations that are poorly managed. I waited 1 hour waiting for the shuttle to standing in line while three counters for AVIS, Payless and another company try to fix car issues and missing vehicles, and other random issues.Taposh was kind, helpful, and positive. He was quick and was clearly helping the best he could for problems outside of his control. He should be promoted immediately. Fantastic employee.
June 07 · Richard A.3 shuttles passed full before I could get on one - to finally arrive at rental office to see a line out the door. Yes - I learned the lesson not to rent from Payless but to be a fast track Avis or something which allows me to skip the line. By combining the 3 rental companies they seem to be bringing down the average rather than improving service
November 08 · Marion Cromarty
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