Arizona Elder-Ride

- 13802 N Scottsdale Rd Suite 151-80, Scottsdale, AZ 85254

Introduction / Overview

Arizona Elder-Ride is a dedicated transportation service located in the heart of Scottsdale, focused on providing safe, reliable, and compassionate rides for seniors and individuals with mobility challenges across the Arizona region. Unlike conventional car rental agencies or standard taxi services, Arizona Elder-Ride specializes exclusively in Handicapped Transportation Service and Non-Emergency Medical Transportation (NEMT). This specialization is crucial for local users in Arizona, particularly those in the sprawling Phoenix metropolitan area, who require a guaranteed level of care and accessibility when traveling to essential appointments or community events.

The core mission of Arizona Elder-Ride is to remove transportation barriers, ensuring that the senior and mobility-challenged community can maintain their independence and access vital healthcare and social services. Their fleet and operational structure are specifically designed to accommodate various needs, including wheelchair users and those who require assistance with ambulation. Customer feedback consistently highlights the professionalism and user-friendliness of the service, confirming their commitment to a positive and stress-free experience for riders and their families. This service acts as a necessary bridge for those who can no longer rely on personal vehicles or public transit due to health or age-related limitations.

Location and Accessibility

Arizona Elder-Ride is strategically located in a professional office setting in North Scottsdale, a position that allows the team to efficiently dispatch vehicles throughout the Greater Phoenix area, including Scottsdale and surrounding communities.

The primary contact address is:

13802 N Scottsdale Rd Suite 151-80, Scottsdale, AZ 85254, USA

Being situated on North Scottsdale Road, the location is highly centralized, offering convenient access to major medical corridors, rehabilitation centers, and assisted living facilities in the region. This accessibility is key to providing timely service for medical appointments that are often strictly scheduled.

Crucially, while the address is an administrative and dispatch hub, the nature of the service is entirely mobile. The "car rental" provided here is a chauffeur-driven, specialized transport service delivered directly to the user's home or care facility. This model is built on convenience and care, offering essential physical accessibility features:

• Wheelchair accessible entrance at the administrative office, ensuring comfortable access for planning and consultations, though most interaction is via phone.
• Wheelchair accessible parking lot at the facility.

The true accessibility lies in the vehicles themselves, which are outfitted for safe and comfortable transportation of riders using wheelchairs, scooters, or those who simply require gentle assistance getting in and out of the vehicle. This commitment to physical access makes Arizona Elder-Ride a necessary resource in the vast and sometimes difficult-to-navigate Arizona landscape.

Services Offered

As a specialized Handicapped Transportation Service, Arizona Elder-Ride offers a comprehensive range of non-emergency transport solutions tailored for the elderly and those with physical disabilities. Their services cover both ambulatory needs and specific mobility requirements.

• Non-Emergency Medical Transportation (NEMT) Service: Providing reliable and scheduled transport to critical healthcare locations.
• Wheelchair Transportation: Operating specialized vehicles equipped with lifts or ramps to safely transport clients in their own wheelchairs.
• Ambulatory Medical Transportation: Service for clients who can walk but may require a helping hand, door service, or a safe, low-entry vehicle.
• Door To Door / Door Service: Drivers provide assistance from the door of the client's residence to the door of the destination, and back, offering a superior level of care compared to standard ride-share or taxi services.
• Doctor’s Appointments and Dialysis Centers: Routine transport to and from essential, recurring medical treatments.
• Physical Therapy and Rehabilitation Centers: Assisting clients with regular attendance at recovery and therapy sessions.
• Transportation to Assisted Living Facilities and Senior Centers: Providing safe rides for move-ins, visits, and daily activities.
• Shopping Center Trips: Facilitating essential errands, ensuring clients maintain connection to their community and independence.
• Family Gathering and Social Gatherings: Transport for non-medical trips, helping clients stay socially engaged with family and friends.
• Long Distance: Catering to longer trips within the region or potentially beyond, accommodating travel that might be too strenuous for other options.
• Trip Trip: Offering a service model that is focused on providing consistent, reliable, and round-trip transport for all booked travel.

Features / Highlights

The unique value proposition of Arizona Elder-Ride is built upon its specialized focus and commitment to compassionate service, which sets it apart from general transportation providers in the Arizona market.

• Highly Specialized NEMT Focus: The entire operation is geared towards Non-Emergency Medical Transportation, meaning drivers are trained to handle the specific needs and protocols associated with safely transporting individuals to medical facilities.
• Exceptional Staff Professionalism: Customer reviews, such as one praising a staff member named Megan, highlight the professional, genuine, and user-friendly nature of the entire process, from booking to the actual ride.
• Guaranteed Wheelchair Accessibility: Unlike many standard ride services where accessible vehicles can be unreliable, this service is defined by its ability to offer guaranteed Wheelchair Transportation.
• Dedicated Door-to-Door Service: The provision of full Door Service ensures that clients are assisted safely from their initial point of departure to the final destination, greatly reducing the risk of falls or injury.
• Focus on Reliability and Punctuality: As noted by customers, rides arrive on time, which is paramount for medical appointments, treatments like dialysis, or physical therapy sessions that demand strict adherence to schedules.
• Billing Inquiry Consideration: The direct question from a customer review regarding insurance billing (“Do you happen to bill the insurance company for rides?”) highlights the service’s relevance in a healthcare context and suggests the agency is frequently considered for coverage by insurance or AHCCCS/Medicaid plans for NEMT services.

Contact Information

Arizona Elder-Ride provides multiple channels for booking, inquiries, and customer support, ensuring that arranging essential transportation is as simple as possible for clients and their caregivers throughout the Arizona service area.

Administrative Address: 13802 N Scottsdale Rd Suite 151-80, Scottsdale, AZ 85254, USA

Phone: (520) 305-6607

Mobile Phone: +1 520-305-6607

Clients are strongly encouraged to use the phone numbers provided to schedule rides in advance, especially for recurring appointments like Dialysis Centers or Physical Therapy. Clear communication is essential for the NEMT process, particularly regarding specific mobility requirements (e.g., wheelchair dimensions, ambulatory needs) to ensure the correct vehicle and driver assistance are allocated for a seamless experience.

What is Worth Choosing

For Arizona residents, particularly seniors, family members, or caregivers seeking specialized transport, choosing Arizona Elder-Ride is choosing peace of mind. What makes this service truly worth selecting over general transportation is its deep specialization as a Non-Emergency Medical Transportation (NEMT) provider.

Firstly, reliability is paramount. The Arizona heat, long distances, and the critical nature of medical appointments mean a late or no-show ride is more than an inconvenience—it's a health risk. Arizona Elder-Ride's dedicated focus ensures the highest possible standard of punctuality and vehicle suitability, a factor repeatedly confirmed by user testimonials that praise on-time arrivals and professionalism.

Secondly, the commitment to the Door To Door Service model and guaranteed Wheelchair Transportation is a non-negotiable benefit for many users. The drivers are not merely chauffeurs; they are trained assistants who ensure the client is safely transferred from inside the home to the specialist vehicle and then safely into the appointment waiting area. This level of personalized care significantly reduces stress for both the rider and their family, a service that general ride-sharing companies cannot reliably promise.

Finally, their expertise in serving medical destinations like Dialysis Centers, Doctor’s Appointments, and Rehabilitation Centers, coupled with their recognized presence in the healthcare transportation market (implied by the billing questions), means they are well-versed in the logistical demands of the Arizona health network. Arizona Elder-Ride is the dedicated, compassionate, and reliable choice for maintaining health, social engagement, and independence for the elderly and physically challenged community in and around Scottsdale.

Arizona Elder-Ride

13802 N Scottsdale Rd Suite 151-80, Scottsdale, AZ 85254, USA