Assisted Medical Transport

- 1450 Northland Dr, Mendota Heights, MN 55120

For individuals and families in the Twin Cities metro area, securing safe, reliable, and compassionate transportation to medical appointments and personal functions is a critical necessity. The Assisted Medical Transport service, based in Mendota Heights, MN, specializes in this essential area, moving beyond standard public transport or taxi services to offer a high level of patient-centered care and professionalism. They are recognized as a leading provider of Handicapped transportation service and also offer Ambulance service, focusing specifically on non-emergency needs.

The company's core mission is to provide transportation with dignity. This is evident in the overwhelmingly positive feedback from their clients. One individual expressed how "happy to have found this company to transport me to appointments during a tough time," specifically mentioning the friendly nature of the staff, illustrating the human touch they bring to a stressful situation. This is not simply a ride; it is an assisted journey designed for comfort and peace of mind.

A shining example of their dedication to exceptional service was highlighted by a customer from Northfield, who called the service a "godsend." The testimonial praised the staff's professionalism, patience, and competence in handling their 94-year-old relative. The staff member was "wonderful," providing safe transport in a wheelchair (which was provided by the company) and offering "competent, trained assistance transferring her to the wheelchair, and back to her walker and chair at the end." Furthermore, their "Cheerful and patient" demeanor, even when the appointment ran long, speaks volumes about the quality of care. For Minnesota communities, especially those with an aging population, a service that provides this level of trained assistance and patience is invaluable and desperately needed.

Assisted Medical Transport fills a vital gap in the Minnesota healthcare logistics ecosystem by ensuring that mobility challenges do not become a barrier to receiving necessary medical care or participating in important life events. Their focus on Non-Emergency Medical Transport (NEMT) and specialized support services makes them a trusted and highly recommended resource for healthcare providers, assisted living facilities, and families across the region.

Conveniently located in the Mendota Heights commercial district, Assisted Medical Transport is strategically placed to serve the entirety of the Twin Cities metro area and surrounding communities in Minnesota. The facility itself is designed with the specific needs of their clientele in mind, prioritizing ease of access for individuals with mobility challenges.

• **Address:** 1450 Northland Dr, Mendota Heights, MN 55120, USA. This central location in the southern suburbs of St. Paul provides excellent access to major highways, allowing for efficient travel to hospitals, clinics, and residential facilities throughout Minneapolis-St. Paul.
• **Accessibility Features:** The physical location ensures a seamless transition for clients:
  • A Wheelchair accessible entrance is provided for easy entry and exit from the office.
  • Designated Wheelchair accessible parking lots ensure proximity and safety when arriving or departing from the facility.
• **Amenities:** The facility includes a Restroom for the convenience of clients and accompanying family members before or after transport.
• **Availability:** The company strives to meet the demanding schedules of medical appointments, offering their comprehensive transportation and interpretation services seven days a week. Their office hours for scheduling and inquiries generally run all day from Monday through Friday.

Assisted Medical Transport provides a specialized suite of services, classifying them as both a Handicapped transportation service and an Ambulance service (focused on non-emergency care). These services are comprehensive, ensuring the client’s welfare from the moment of pickup to safe transfer at the destination:

• **Non-Emergency Medical Transport (NEMT):** This core service includes the transportation of patients to and from appointments, including:
  • Chemotherapy Treatment appointments.
  • Nursing Homes and Assisted Living Facilities transfers.
  • General Health Care and doctor's visits.
• **Specialized Transport Options:** They accommodate various levels of mobility needs:
  • Wheelchair Transport (including the provision of wheelchairs if needed).
  • Non Emergency Stretcher Transport for patients who must remain lying down.
  • Ambulatory Transport for those who can walk but require assistance.
• **Assisted Door Services and Transfer:** Staff provides full support with Door Services, ensuring assistance from the patient's exact location to the vehicle and back. This includes "competent, trained assistance" with transfers to walkers, chairs, and wheelchairs.
• **Medicaid Transport:** The company facilitates Medicaid Transport, ensuring access to essential medical services for eligible Minnesota Health Care Programs (MHCP) members.
• **Translation / Interpretation:** To ensure clear communication and understanding, translation and interpretation services are offered, an invaluable feature for diverse populations across the Twin Cities.
• **Personal and Social Transport:** Services extend beyond just medical needs to include transport for Family Function and other social appointments, reducing patient isolation.
• **Logistical Support and Safety:**
  • Gps Tracking in vehicles provides real-time location monitoring and efficiency.
  • Transport Schedule management ensures punctuality for critical appointments.
  • Staff are trained in First Aid, prioritizing patient safety during transit.

The standout features of Assisted Medical Transport emphasize reliability, training, and compassionate service—qualities that resonate deeply with the needs of the Minnesota community seeking specialized transportation.

• **Trained, Patient, and Compassionate Staff:** The most consistently praised feature is the quality of the team. Staff are described as "wonderful," "very friendly," "cheerful," and possessing the "competent, trained assistance" necessary for safely transferring and caring for patients, including those who are elderly or mobility impaired.
• **Comprehensive Door-to-Door Service:** The commitment to the patient extends well beyond the vehicle. They provide full assistance, including safely transferring a relative from their walker to a provided wheelchair and back, ensuring every step of the journey is managed.
• **Reliable Logistics:** The company is noted for its punctuality and flexibility, especially when appointments take longer than scheduled, demonstrating a patient-first approach rather than a rigid schedule adherence.
• **Provision of Mobility Equipment:** They can provide necessary equipment, such as wheelchairs, for the journey, simplifying the process for families who may not have suitable or compliant transport equipment readily available.
• **Specialization in Non-Emergency Medical Needs:** By focusing on NEMT, they ensure their fleet and staff training are perfectly tailored for routine, recurring, and special medical transport, unlike emergency-focused ambulance services.

For scheduling transport or inquiring about rates and specific patient needs, Assisted Medical Transport can be reached at their Mendota Heights office:

• **Address:** 1450 Northland Dr, Mendota Heights, MN 55120, USA
• **Phone:** (612) 729-1156 (Primary contact for scheduling and inquiries)
• **Mobile Phone:** +1 612-729-1156

For anyone in Minnesota looking for transportation for a loved one with mobility challenges, Assisted Medical Transport is an exceptional choice due to their unique combination of specialized services and outstanding customer care. They provide a "godsend" service that communities desperately need, moving beyond basic transport to offer a full spectrum of assistance.

Choosing this Mendota Heights-based provider means opting for safety and dignity. Their comprehensive support, from Wheelchair Transport and Non Emergency Stretcher Transport to providing certified First Aid and Translation / Interpretation, ensures every contingency is covered. The staff's patient approach, exemplified by their willingness to wait when an appointment runs long and their competency in complex patient transfers, is what truly sets them apart from ordinary transport options.

Moreover, their status as a dedicated provider of Medicaid Transport and services to Assisted Living Facilities confirms their deep integration into the local healthcare community. When the journey to a chemotherapy treatment, dialysis appointment, or nursing home transfer requires more than just a ride—when it requires a cheerful, patient, and medically-aware partner—Assisted Medical Transport stands out as the premier choice in the Twin Cities metro area for ensuring continuity of care and a stress-free experience for vulnerable individuals.

Assisted Medical Transport

1450 Northland Dr, Mendota Heights, MN 55120, USA