Avis Car Rental Introduce
Whether you are a Massachusetts resident planning a local weekend trip, a visitor arriving at Norwood Memorial Airport (OWD), or a local business in need of temporary transportation solutions, finding a reliable and professional car rental service is paramount. Avis Car Rental at the 125 Access Road location in Norwood, MA, serves the greater Boston South Shore area, offering a diverse fleet of vehicles and customer-focused services. This location operates as a dual-purpose agency, functioning both as a standard car rental agency and a van rental agency, ensuring you can find the right size and type of vehicle for any need, from a quick solo rental to a large group excursion.
This Avis location is committed to providing a seamless rental experience, standing out through its blend of professional service and convenient features. They aim to make the process as straightforward as possible, recognizing that reliable transportation is essential for both your personal and professional commitments across the Bay State. The comprehensive services and accessible location make it a practical choice for anyone in the Massachusetts region looking for quality rental vehicles.
The Avis Car Rental agency is conveniently situated at 125 Access Rd, Norwood, MA 02062, USA. This address places it directly at the Norwood Memorial Airport (OWD) in the Eastern Air Center, making it an ideal choice for travelers flying into this regional Massachusetts airport. For those arriving at OWD, the rental counter is typically located within the terminal, with rental cars parked on-site nearby, providing a short and hassle-free transition from the plane to your vehicle. The airport location is easily accessible from major local roads and highways, including Interstate 95, which serves the greater Boston area and southern New England.
For customers driving to the location to pick up a rental, the presence of on-site parking at 125 Access Rd is a significant convenience, allowing for easy transitions from a personal vehicle to the rental car. The agency prides itself on ensuring accessibility for all customers. Notably, the location features a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility helps ensure a welcoming and manageable experience for every patron. Customers should confirm the most current hours, but typical operating hours for the location are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 2:00 PM. Always check ahead, especially for holiday hours, as they may vary.
Avis Car Rental in Norwood offers a wide array of services designed to meet diverse customer needs, from short-term leisure rentals to long-term business solutions. Their dual role as a car and van rental agency ensures a suitable vehicle is available for almost any occasion.
Diverse Vehicle Fleet: The inventory typically includes a broad selection of vehicles, such as fuel-efficient economy and compact cars, standard and full-size sedans, and a variety of SUVs (Intermediate, Standard, Full-Size, Premium, and Luxury) perfect for Massachusetts' varying terrains and seasons.
Van Rentals: Catering to group travel or larger hauling needs, the agency offers various van rentals, including minivans (like the Chrysler Pacifica) and passenger vans (such as 12-Passenger Ford Transit models), essential for sports teams, family reunions, or corporate events.
Specialty Vehicles: Options may also include exciting specialty cars like convertibles and luxury sedans for those special occasions, as well as electric or hybrid vehicles, appealing to the environmentally conscious Massachusetts driver.
One-Way Rentals: Avis frequently facilitates one-way rentals, allowing customers to pick up a vehicle in Norwood and drop it off at another participating Avis location, a flexibility that is invaluable for customers relocating or taking extended road trips outside of Massachusetts.
On-Site Services: The location provides dedicated on-site services, streamlining the rental and return process for greater efficiency.
Flexible Payment Options: For customer convenience, the agency accepts major credit cards and debit cards for rental payments, subject to the company's specific financial requirements and authorization policies.
Rental Options: Additional rental options may be available to enhance your trip, such as GPS navigation systems, SiriusXM® satellite radio, and extended roadside assistance.
The Norwood Avis location offers several distinctive features that enhance the customer experience, making it a competitive choice for vehicle rental in the area.
Active Military Discounts: A significant highlight is the availability of discounts for active military personnel, U.S. military veterans, National Guard, Reservists, and their families. While the specific percentage may require enrollment in a partner program, this feature reflects a commitment to serving the community and those who serve our country.
Airport Convenience (OWD): Being situated at the Norwood Memorial Airport provides exceptional convenience for air travelers, with a fast transition from the plane to the vehicle lot. The location's presence in the Eastern Air Center complex ensures easy navigation for customers.
High Customer Service Potential: While experiences can vary, positive customer feedback, such as the case of "Tom" going above and beyond to assist a customer arriving late from Boston-Logan with a critical need for a large SUV, demonstrates the potential for exceptional, problem-solving service at this specific location.
Accessibility: Full compliance with accessibility standards, including a wheelchair accessible entrance and designated parking, highlights a dedication to inclusive service for all Massachusetts residents and visitors.
On-Site Parking: Having dedicated on-site parking is a valuable feature for local renters who need a place to safely leave their personal vehicle while renting.
For reservations, inquiries about the fleet availability, or to confirm operational policies, you can reach the Avis Car Rental team in Norwood, MA, at the following contact points:
Address: 125 Access Rd, Norwood, MA 02062, USA
Primary Phone: (781) 762-6505
Mobile Phone: +1 781-762-6505
It is always recommended to call ahead, especially if you have specific vehicle requirements, an after-hours return to arrange, or need to verify the availability of a particular feature, like a full-size SUV for a large haul.
For Massachusetts residents and visitors, the Avis Car Rental location in Norwood offers a compelling value proposition that goes beyond simply providing a vehicle. What makes this agency worth considering is its strategic location, comprehensive vehicle selection, and customer-focused features.
Choosing this Avis location means leveraging the convenience of an airport-based rental (at OWD) without the often-higher congestion of larger hubs like Boston-Logan. This is a significant advantage for those traveling to or from the South Shore area. The ability to rent everything from a compact car for navigating city streets to a large 12-passenger van for group activities streamlines the planning process.
Furthermore, the documented commitment to customer service, as evidenced by a positive customer review highlighting a staff member's dedication to securing a needed vehicle outside of typical operating hours and finding a more affordable option, suggests a staff that is often willing to go the extra mile. While any high-volume business can have occasional service discrepancies, the strong examples of accommodation speak volumes about the potential for a truly positive rental experience here in Norwood. The military and veteran discount programs also provide tangible savings and value for a large segment of the Massachusetts community. The easy accessibility, on-site parking, and acceptance of both credit and debit cards wrap up a service package that is designed for maximum efficiency and convenience for your next rental in the Bay State. When planning your next road trip, family event, or business travel in the Massachusetts area, Avis Car Rental on Access Road is positioned to meet your vehicular needs with professionalism and a variety of options.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental Reviews
airportpricedrivedeskchargephone numberknowsysteminsurancefee
★ 5★ 4★ 3★ 2★ 1I'm a truck driver and I rented a vehicle and dropped it off in Buffalo where my next job was. Avis fined me and over charged me. Won't ever use them again.
July 04 · Avery “Av” ColeyTom was absolutely wonderful. We had to rebook a rental car last minute as our original rental cancelled our booking and went through Uber rentals, which then booked us a vehicle through Avis. We flew into Boston-Logan and were unaware of how far apart these two airports are, especially landing at 4pm and having to get from Boston-Logan to Norwood during rush hour. Tom made our trip happen. He was very understanding and accommodating. We needed a very large SUV to fit a mattress since we planned on sleeping in the vehicle for 3/7 nights of our first trip to the North East. He was so kind and understanding. We ended up getting to Avis 45min after they closed due to the heavy traffic we did not expect upon arrival and the distance we had to travel. He went above and beyond for us as he could have easily said we had to come back the next day or rented our vehicle to another customer. He even looked up how much it would cost for the same vehicle at Boston-Logan and saved us $2000 since it was that much more expensive there. We could not be more thankful for Tom and his excellent customer service to go above and beyond for us. We highly recommend Avis to anyone looking for a rental car in Norwood! Thank you so much!
October 30 · Victoria StodulskiWorst rental(tentative) experience ever! I had a confirmed reservation with a pick up time. I went to the location 30 minutes before pick up time. The office was closed and the sign on the door said they will be back at 8 am, next day! I called the next day and was told that they did not have a car for me and they did not have a number to let me know about it. My reservation included a phone number and an email. In addition, I was told they have no idea how I was able to reserve a car because their reservation system was down in the last two days. It seems like they do not know what they are doing over here.Do yourself a favor and reserve somewhere else where employees are able to track reservations. This place is not reliable at all.
April 09 · Eldi PriftiAlex, of the Avis locations - Norwood Airport / Dedham Holiday Inn, is the BEST! Alex delivers top notch customer service, and always accommodates my transportation needs with the most optimal vehicle. Renting a vehicle with Alex is the most enjoyable experience, and I have been doing so for years. Every vehicle is not only safe, but in fantastic condition. You will be doing yourself/your family a favor by renting from Alex at Avis...5 stars hands down!
January 08 · Tracy MorrisI have been an Avis Preferred customer for 17 years. Using them for my business and personal travel needs. NO MORE! A Problem developed with the sim card for the navigation and collision avoidance system as stated on numerous dashboard warnings with the on day 2 of my 6-day rental driving from Massachusetts to Florida on a tight timeline. After sitting in a rest area on hold and transferred numerous times, I was told by customer service “supervisor”, Johf, that it would be a couple days before it could be corrected and I'd need to go to an Avis location to have it repaired or get another vehicle. Did I mention I was on a very tight schedule? The highlight of the rental was meeting Tom at the Norwood airport where I picked up the car. Customer service, roadside assistance is non-existent. I'm not one to say "never" but unless Renting from them is the only way I could get out of the way of a meteor barreling down on me... There are other, less expensive options out there. It is a wonder in these times of declining sales and limited travel that an agency like Avis could treat even one customer with such disregard. But what do I know? They have my 800 + dollars and life will go on another day for them. Hey, Joe Ferraro, Mr. C.E.O., I hope when you put your head on your pillow tonight you can sleep soundly knowing how your employees are treating your once loyal customers.
August 24 · Norman MacLennan
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