Avis Car Rental

- 2385 Bernville Rd, Reading, PA 19605

For residents, business travelers, and visitors arriving in or moving through the greater Pennsylvania region, securing reliable ground transportation is a priority. The Avis Car Rental location at the Reading Regional Airport (RDG), situated at 2385 Bernville Rd, offers a comprehensive and highly efficient solution for all your vehicle rental needs. As both a Car rental agency and a Van rental agency, this branch is perfectly equipped to provide a wide spectrum of vehicles, ensuring you find the right car for your trip—whether it's a sedan for a business commute, an SUV for a family vacation, or a spacious van for group travel.

What truly sets this specific Avis location apart in the Pennsylvania landscape is the consistent, high-quality customer service it provides. Customer reviews repeatedly praise the staff for their efficiency, knowledge, and friendly demeanor. One satisfied user noted that the Reading Airport Avis/Budget location is "the best," run efficiently by staff who offer "awesome" customer service and a "wide selection of clean, low mileage vehicles." This commitment to operational excellence and vehicle quality makes it a reliable choice for local users who need dependable transit.

A standout example of the exceptional service comes from a customer review highlighting an employee named Gisel, who was described as the "new and true definition of customer service." This employee was commended for being "beyond excellent" in assisting a family with their rental and effectively handling "many rowdy and disgruntled customers" with efficiency and calm, turning "angry customers into happy clients." Such dedication from the local team ensures a stress-free experience, even during peak travel periods. For users across Pennsylvania, especially those near Reading, choosing this Avis branch means opting for professional, knowledgeable, and genuinely caring service every time you rent.

The branch not only offers great service but is also positioned for convenience, providing onsite services at a major regional transport hub. This makes transitions from air travel to road travel seamless and quick. With options for every budget and vehicle type, Avis at Reading Regional Airport is a local pillar for reliable and professional car rental services.

The Avis Car Rental office is strategically located at the Reading Regional Airport (RDG), providing maximum convenience for air travelers and being easily accessible from major highways for local renters across Berks County and beyond. The physical address is:

2385 Bernville Rd, Reading, PA 19605, USA

Being located within the airport environment, the office offers a streamlined rental process. Airline passengers can proceed directly to the Avis counter, typically located in the baggage claim area, to finalize their rental and pick up their keys, with rental cars conveniently parked nearby. This is a significant advantage over off-site locations that require shuttle transfers.

The facility is committed to full accessibility for all customers. Key physical accessibility features include:

• Wheelchair accessible entrance: Ensuring smooth and easy access into the rental facility from the airport terminal or parking area for all customers.
• Wheelchair accessible parking lot: Dedicated parking spaces are clearly designated and available for customers with mobility requirements.

Additionally, the location offers Onsite services, meaning the full rental process—from counter interaction to vehicle pickup—takes place right at the 2385 Bernville Rd address, minimizing the time between booking and driving away. Although located at the airport, Avis also offers a free pick-up service for local renters by arrangement, demonstrating flexibility for customers who may need a rental after their personal car is serviced.

The Avis Car Rental in Reading, PA, offers a comprehensive suite of rental services designed to cater to both individual and group needs, whether for leisure, business, or utility purposes. The wide selection of clean, low-mileage vehicles is a consistent highlight for local users.

Core rental and support services available at this Car rental agency and Van rental agency include:

• General Car Rental: Featuring an extensive fleet including economy, compact, intermediate, standard, full-size sedans, and various SUV sizes for daily, weekly, or long-term hire.
• Van Rental Services: Availability of both minivans (7- or 8-passenger) for families and passenger vans (12- or 15-passenger) for larger group transportation.
• Onsite Services: The convenience of completing the entire rental transaction and vehicle collection directly at the location without needing external shuttles.
• Free Customer Pick-up Service: Available by direct arrangement with the local branch for non-airport customers needing transportation to the rental counter.
• One-Way Rentals: Facilitating rentals where the vehicle can be dropped off at a different Avis location, perfect for longer road trips or relocation needs within Pennsylvania or beyond.
• Toll Payment Solutions (e-Toll): Offering convenient options to handle highway tolls electronically, saving drivers the hassle of carrying cash or stopping at toll booths while navigating Pennsylvania's major routes.
• Flexible Payment Acceptance: Easily accommodating payment with major Credit cards and Debit cards, providing essential flexibility for all customer profiles.

Avis at Reading Regional Airport provides several compelling features and benefits that distinguish it as a premier car rental choice for Pennsylvania users. These highlights underscore the company’s commitment to service, value, and accessibility.

Key features that are worth noting:

• Active Military Discounts: Avis offers special rates and discounts for active-duty military, veterans, and their families, providing significant savings as a token of appreciation for their service.
• Superior Customer Service: The staff is frequently praised in reviews for being friendly, knowledgeable, and efficient, often going the extra mile to assist customers, even those who are "disgruntled."
• Clean, Low-Mileage Vehicles: Customers consistently report a selection of high-quality vehicles that are well-maintained and clean, ensuring a comfortable and worry-free driving experience.
• Dual Agency Operations: Operating as a combined Avis/Budget location, which may offer local renters a wider selection of vehicles and potentially more competitive pricing options.
• Full Accessibility Compliance: Providing a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring all members of the community can access their services with ease.
• Airport Convenience: Situated directly at RDG Airport, making it the top choice for travelers flying into the Reading area who need to transition immediately to a rental car.

For general inquiries, to confirm your reservation details, or to arrange for the local pick-up service, use the following contact details. It is always recommended to call the local branch directly to discuss specific service needs, especially regarding the pick-up service or any special vehicle requests.

Address: 2385 Bernville Rd, Reading, PA 19605, USA

Phone: (610) 372-6314

Mobile Phone: +1 610-372-6314

Since the location is situated at a regional airport, operating hours are often tailored to flight schedules but may differ for counter services. Check their official website or call ahead to confirm hours, particularly on weekends or holidays, to ensure smooth vehicle return or pick-up.

For a Pennsylvania user, particularly in the Reading or surrounding Berks County area, choosing Avis Car Rental at 2385 Bernville Rd is highly recommended due to the proven combination of operational efficiency and outstanding customer care. The fact that customers repeatedly describe the staff as "awesome" and "beyond excellent" in managing complex situations, such as dealing with "rowdy and disgruntled customers" effectively, speaks volumes about the local management and team dedication. This isn't just a place to get keys; it is a service-first organization.

The practical benefits are undeniable: a wide selection of vehicles, including both cars and vans, ensuring a vehicle for every purpose; the availability of Active military discounts for veterans and active service members; and the full compliance with Accessibility standards. Furthermore, the convenience of the location at the airport, complemented by the Onsite services, translates to minimal fuss and maximum road time. When you need a rental car in the region—whether you're flying in, needing a replacement vehicle, or organizing group travel—Avis at Reading Regional Airport offers the clean vehicle, low mileage, and professional service that makes it the go-to, reliable choice in Central Pennsylvania.

Avis Car Rental

2385 Bernville Rd, Reading, PA 19605, USA