Avis Car Rental Introduce
As a Massachusetts resident or visitor, navigating the city of Boston and the wider New England region often requires a reliable set of wheels beyond public transit. The Avis Car Rental location at 1 Center Plaza in Downtown Boston offers a convenient solution for both short-term rentals and longer-term vehicle needs. Situated in the heart of the city's Government Center area, this agency provides a gateway to exploring the historic streets of Boston, taking weekend trips up the coast, or handling local logistics with a spacious van rental.
This location operates as a full-service car rental agency and also specializes as a van rental agency, catering to a diverse range of transportation requirements, from small economy cars for city driving to larger SUVs, pickup trucks, and passenger vans for group travel or business use. Customers should always check current availability for their preferred vehicle type and make reservations in advance, especially during peak seasons in Massachusetts, such as fall foliage or summer vacation periods.
The Avis branch is strategically positioned at 1 Center Plaza, a key location in the Government Center district of Downtown Boston. This area is known for its proximity to major government buildings, historical sites, and transportation hubs, making it a highly accessible pick-up point for those living or working in the city center. Being in a dense urban environment like Boston, a central location offers unparalleled convenience, though customers should factor in the typical city traffic and parking considerations.
The address places the agency close to the MBTA's Government Center Station, offering easy access via the Green and Blue Lines, which is a significant advantage for local users. The central location is approximately 0.6 miles from South Station and 2.6 miles from Logan International Airport (BOS), allowing for relatively quick connections for incoming travelers, though one should always allow extra travel time due to Boston's traffic patterns.
The facility has taken measures to ensure a welcoming experience for all customers, featuring a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, which demonstrates an effort to accommodate renters with mobility needs.
This downtown Boston car rental facility provides a range of services designed to meet the diverse needs of the Massachusetts community:
- **Car Rental:** A wide selection of vehicle classes, which typically includes economy cars (like the Kia Rio or similar), compact cars (Kia Soul or similar), intermediate and full-size sedans (Toyota Corolla, Toyota Camry, or similar), SUVs (Intermediate, Standard, Full-Size, and Premium, such as the Toyota RAV4, Ford Edge, or Chevrolet Suburban), and specialty vehicles like convertibles and pickup trucks.
- **Van Rental:** Specializing as a van rental agency, the location often provides options for passenger vans (such as 12-passenger Ford Transit vans or 15-passenger Chevrolet Express vans), minivans (like the Chrysler Pacifica or similar), and cargo vans, which are essential for group outings, moving, or business logistics around Massachusetts.
- **Flexible Payment Options:** For convenience and security, the agency accepts multiple forms of payment, including **Credit cards**, **Debit cards**, and modern **NFC mobile payments**.
- **Long-Term and Monthly Rentals:** Avis offers flexible, low rates for long-term car rental, which can be an ideal solution for extended stays, seasonal work in the area, or as a temporary replacement vehicle during insurance claims.
Several key features set this Avis location apart, offering specific benefits to local customers:
- **Active Military Discounts:** A significant highlight is the availability of discounts for **Active military** personnel and veterans. Customers are encouraged to inquire about the terms and conditions, as these discounts can offer substantial savings, often up to 35% off Pay Now rates when enrolling in relevant partner programs.
- **Diverse Fleet Availability:** The general availability of vehicles spans multiple categories, ensuring that whether a customer needs an affordable compact for zipping through city streets or a large SUV/van for a road trip to Cape Cod or the Berkshires, they have options. Newer, clean vehicles, like the Kia Telluride reported by one customer, enhance the rental experience.
- **Accessibility:** Full commitment to accessibility with **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** at the location.
- **Central Downtown Location:** Being in the Government Center area provides an excellent starting point for any trip, whether for business or pleasure, minimizing travel time from many downtown offices and hotels.
For general inquiries, reservations, or to confirm vehicle availability, customers can use the following information for the Downtown Boston branch:
- **Address:** 1 Center Plz, Boston, MA 02108, USA
- **Phone:** (617) 534-1420
- **Mobile Phone:** +1 617-534-1420
Customers are advised to check the specific operating hours for their pick-up and drop-off dates, especially on weekends and holidays, as hours in downtown branches can differ from airport locations. Current hours are typically Mon-Fri 8:00 AM - 6:00 PM and Sat-Sun 7:00 AM - 5:00 PM, but these are subject to change.
Choosing Avis at 1 Center Plaza is most beneficial for Massachusetts users who prioritize a highly **central and accessible location** in Downtown Boston and require a **diverse fleet** that includes specialized vehicles like full-size vans or larger SUVs. The convenience of picking up a rental just steps from major MBTA lines makes it ideal for city residents who don't own a car or for business travelers staying downtown. The clear offerings of **military discounts** and full **ADA accessibility** are strong selling points that cater to specific community needs.
The agency's reputation highlights a few key considerations that potential renters should be aware of to ensure a smooth experience. While some customers, like the one who praised the "pretty new vehicle" and "friendly staff," report excellent service, other reviews indicate potential issues with wait times and upselling attempts. To counter this, it is highly recommended to:
- **Book and Pre-Pay Online:** Securing your reservation and rate in advance minimizes counter time and potential pressure for upgrades.
- **Arrive Early:** As with many busy downtown locations, arriving before or right at opening time, especially on weekends or busy travel days, can help you get ahead of the queue and reduce your wait.
- **Review Paperwork Carefully:** Always double-check your rental agreement for all costs and terms (like mileage limits or insurance options) before signing, ensuring they align with your original booking and expectations.
By utilizing the convenient downtown location, taking advantage of the offered discounts, and preparing for the check-in process by having all necessary paperwork and booking details ready, this Avis branch can provide the ideal vehicle for your next Massachusetts adventure or essential travel need. The combination of a strong fleet, central location, and important community features like military discounts and accessibility makes it a valuable option for car and van rental in the Boston area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
1 Center Plz, Boston, MA 02108, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Avoid this place. Book with a rental further out of town and ride share there. They only had one employee and each person they rented to took 20 to 30 minutes. There was a line out the door. Many people just gave up and left. The employee would try to scam every customer into getting the most expensive options. This woman told us the option we were getting would be a higher cost per mile. We did the calculation right there and we would have had to drive 7000 miles for it to make sense. Then she started backtracking blaming it on the computer. If you must go to this location, bring your paperwork and call them on it when they try to defraud you. Also get there before they open and get in line.
October 05 · Tyler HennesseyPicked up a vehicle for a week, I got a pretty new vehicle, Kia Telluride with very low miles and it was clean. Returned the vehicle very easily although they were very busy, Boston traffic diverted me to a different garage entrance but still returned on time. Friendly staff at counter and in the garage, thanks Phil.
October 03 · Raymond NashWe got fined for someone else’s mistakes. Still trying to solve this problem. Avis sent pictures of the car that made the violations and I’ll sent pictures of the hired car back. One black one red, seriously I don’t get it… still waiting for more then 100$ to be refunded, never again Avis!I did as asked for in the answer. Still waiting for an answer from the original Avis team I was dealing with as well as the Social Team who didn’t answer either.Also no money back. What a rip off…Hey Xavier, still waiting for an answer and my Money?Professional scam or complete incompetence?(03.06.25)
June 03 · Holger GoWe received a Dodge Hornet which skidded at almost every turn, brake or acceleration. Sometimes, it revved up without reason. We wonder if the electrical engine was functional at all, as its display was permanently turned off and this “hybrid” with its 1.3 liter engine went a full 19 mpg!
September 22 · Romain NiclouOnce again. Having issues. I was ask about my credit card on account. Customer care didn't see that I was using the same credit card on my account until I show him. 10/16/2025 5:37 pm.Very frustrated
October 15 · Mr. Maurice Evans Jones
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