Avis Car Rental Introduce
For residents and visitors in the greater Rockdale County and Conyers area of Georgia, finding a convenient and reliable car rental agency is essential for both daily life and travel. Avis Car Rental, located at **1360 Dogwood Dr SE in Conyers, GA**, serves as a key local provider, offering a variety of transportation options from compact cars for fuel efficiency to spacious vans for group travel. This neighborhood location aims to cater to the diverse needs of the Georgia community, providing a range of services often sought for business, family trips, or temporary vehicle replacement.
As a branch of the nationally recognized Avis brand, this location offers a wide fleet selection and the convenience of modern booking systems. However, like any local business, the quality of the on-site experience can greatly influence a customer's overall satisfaction. The Conyers branch on Dogwood Drive provides a full range of car rental agency and van rental agency services, ensuring that whether you need a sedan for a weekend trip to Atlanta or a minivan for a family vacation, a vehicle should be available to meet your specifications.
This location is situated near the intersection of Dogwood Drive SE and Highway 138 SE, making it easily accessible for Conyers residents. It also supports important community initiatives by offering **Active Military Discounts**, a valuable feature for the many service members and their families living in or near the area. Furthermore, the agency has incorporated accessibility measures, including a **wheelchair accessible entrance and parking lot**, demonstrating a commitment to serving all members of the local community.
The Avis Car Rental agency is positioned at a highly convenient neighborhood location in Conyers, Georgia, making it a practical choice for local users who prefer to avoid the complexities of airport rental desks. The facility is located in the Conyers Plaza area.
The specific address for this Avis branch is: **1360 Dogwood Dr SE, Conyers, GA 30013, USA**.
Its proximity to major thoroughfares like Highway 138 SE and Interstate 20 enhances its accessibility for those traveling to or from the Atlanta metropolitan area or other points across Georgia. The location's hours are generally consistent throughout the week, offering ample time for pickups and returns:
- **Monday – Friday:** 8:00 AM – 6:00 PM
- **Saturday:** 8:00 AM – 12:00 PM
- **Sunday:** 9:00 AM – 1:00 PM
The branch has taken steps to ensure a comfortable and accessible experience for every customer. For those requiring specific accommodations, the facility provides:
- **Wheelchair accessible entrance:** Ensuring easy entry and exit from the rental office.
- **Wheelchair accessible parking lot:** Dedicated parking to facilitate convenient access to the building.
The Conyers location also accepts a broad array of payment methods, which offers flexibility for all customers:
- **Credit cards:** Accepted for both reservation, pre-authorization holds, and final payment.
- **Debit cards:** Accepted, though customers should be aware of potential higher authorization holds (e.g., $$250$ when prepaid, or $$200-$300$ for non-prepaid rentals) and specific requirements that must be confirmed directly with the counter staff.
- **NFC mobile payments:** Offering a fast and contactless method for completing transactions upon return.
The Avis Car Rental branch on Dogwood Drive provides a comprehensive suite of services typical of a full-service car and van rental agency, tailored for the needs of the Conyers community.
- **Extensive Car Rental Fleet:** Offering a diverse selection of vehicles across multiple classes, including economy and compact cars (like the Kia Rio or Nissan Versa) for budget-conscious or short-distance travel, intermediate and full-size sedans (such as the Toyota Corolla or Toyota Camry), and premium or luxury vehicles.
- **SUV and Truck Rentals:** Providing a range of sport utility vehicles (SUVs), from intermediate models like the Toyota RAV4 to full-size options like the Chevrolet Suburban, and in some cases, midsize and full-size pickup trucks, to accommodate different cargo and passenger requirements.
- **Van Rental Agency Services:** Specializing in larger passenger transport with minivans (like the Chrysler Pacifica) and 12- or 15-passenger vans, suitable for church groups, sports teams, or large family outings across Georgia.
- **Avis Preferred Loyalty Program:** Enrollment in the Avis Preferred program is available, which provides benefits such as expedited service, the ability to skip the counter at many locations, and the opportunity to earn points toward free rental days and accessories.
- **Optional Protection Products:** Customers can purchase various protection and coverage options, including Loss Damage Waiver (LDW) and Roadside Assistance, to ensure peace of mind during their rental period.
- **Additional Rental Products:** The branch typically offers extra amenities for rent, such as GPS navigation units, child safety seats, and satellite radio (SiriusXM), to enhance the travel experience.
- **Free Customer Pick-Up Service:** To assist local renters, the branch offers a free pick-up service, though customers must call the location directly to arrange this service prior to their reservation.
The Avis Car Rental location in Conyers features several key elements designed to benefit its local Georgia customer base.
- **Active Military Discounts:** Acknowledging the service of the nation's military, this location provides special discounts for active military personnel, demonstrating appreciation and offering financial savings.
- **Prime Neighborhood Location:** Positioned conveniently in Conyers Plaza, the branch offers a hassle-free alternative to airport rental counters, which is preferred by many local residents for vehicle replacements and domestic travel needs.
- **Modern Payment Acceptance:** The flexibility to accept **NFC mobile payments**, alongside major credit and debit cards, streamlines the rental return process, catering to customers who prefer digital and contactless transactions.
- **Accessibility Commitments:** The provision of both a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot** ensures that the facilities are usable by individuals with diverse mobility needs, promoting inclusive customer service.
- **Avis Preferred Rewards:** Membership in the Avis Preferred program allows Georgia renters to earn points that can be redeemed for rental days and accessories, providing tangible loyalty rewards over time.
- **Diverse Fleet Availability:** The designation as both a car rental and van rental agency confirms a broad range of available vehicle sizes, from small cars to large passenger vans, offering a one-stop-shop for most personal and small business rental requirements.
For general inquiries, reservation assistance, or to arrange for the local customer pick-up service, please use the following contact details for the Avis Car Rental branch at Conyers Plaza:
**Address:** 1360 Dogwood Dr SE, Conyers, GA 30013, USA
**Phone:** (770) 602-1129
**Mobile Phone:** +1 770-602-1129
For residents of Georgia, especially those in the Conyers area, choosing the Avis Car Rental at 1360 Dogwood Dr SE comes with the inherent benefits of a national brand's expansive fleet and technology, coupled with the convenience of a neighborhood location. The Conyers branch's highlights, such as the provision of **Active Military Discounts** and a commitment to **physical accessibility** with wheelchair-friendly access, make it a beneficial choice for specific segments of the community. The full-spectrum fleet, offering everything from economy cars to large passenger vans, ensures most local transportation needs can be met.
However, when considering this location, Georgia users should be aware that the customer experience at this specific branch has been noted in public reviews as inconsistent. Reports citing issues like vehicles rented without being available, sanitation problems (e.g., an ant infestation), vehicle condition issues (e.g., a "busted" van with missing parts), and an overall feeling of chaotic and argumentative customer service suggest that potential renters must exercise caution. These reported deficiencies, including long waits and arguments with staff member Denzel, point to significant operational challenges in vehicle preparation and customer interaction that local users must factor into their decision.
Therefore, while the Conyers location offers attractive features like **Avis Preferred rewards** and modern payment options, the most crucial recommendation for any prospective renter is to take proactive steps to mitigate potential issues. This includes:
- **Confirming Availability:** Always call the branch at **(770) 602-1129** on the day of pick-up to confirm that the reserved vehicle type is available and ready for immediate service.
- **Thorough Vehicle Inspection:** Upon arrival, conduct a detailed inspection of the assigned vehicle—both inside and out—before driving away, specifically checking for cleanliness and reported damage.
- **Allowing Extra Time:** Given the reports of slowness and chaotic service, plan to arrive well ahead of your required departure time to accommodate potential delays at the counter.
By utilizing the benefits of the Avis network (fleet, discounts, loyalty program) while remaining vigilant about the on-site execution, customers in Conyers can navigate the rental process more effectively. The location's extended weekday hours and convenient placement near major Georgia routes still make it a logistically sound choice for many local travel requirements.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
1360 Dogwood Dr SE, Conyers, GA 30013, USA
Avis Car Rental Reviews
callpick upmoneymanagerfeeSUVbookreviewprepaiddebit card
★ 5★ 4★ 3★ 2★ 1Initially i thought it was just a location issue BUT after my experience at the Conyers location on Dogwood I am certain its a problem with the Avis culture and there understanding of service that they are providing. I was given a car that was infested with ants. I didn’t notice this until I pulled into my driveway after picking the vehicle up. I had a trail of ants on me. After contacting Avis I was told that they only had an upgraded vehicle that I could not be swapped out for. They offered to “bomb” the car but i have little kids that after already running late due to the ant situation I had health concerns about getting back in the vehicle so soon after it being “bombed for insects”. The culture at Avis seems to be that the customer is always wrong regardless of the inconvenience that THEY cause you to have. This has been the worst experience to date with Avis. Again i thought it was only one location that had HORRIBLE service in Stockbridge BUT now after this Conyers location I can truly see that it’s the culture of the company that is most likely the cause of this. They will rent you cars and have you pre pay and not have the vehicles available. (They will blame this on the fact that different systems are used across the company which seems like a easy fix to do with so many known complaints about this but no. They continue to look at this as something that customer can eat and deal with. They give you unsanititized vehicles to rent, and i stayed onsite for and 1hr during initial pickup waiting for the cleaning to be completed and STILL received a vehicle that had ants everywhere. Absolutely HORRIBLE experience. Please stay away from this business. AVIS is absolutely horrible. My rental agreement number was 419140971 as proof of my rental.
July 16 · Adrian SpencerExperience from 7/3/25. This location is slow and chaotic. There was only one person working the front desk on a holiday weekend. Denzel was negative and argued back and forth with a customer. The vehicle that we were provided was completely busted with missing part on the outside and inside. This van should not be in rotation(pictures posted)but because we were not able to get another vehicle we had to keep this vehicle at this location. I will not be returning to this location. I would hope that they would provide some type of customer service training because it is needed.
July 06 · K_MoremanHorrible. I reserved a vehicle for my friend and I had to take off from work in order to drive her 25 minutes to pick the car up. When I arrived the employee at the counter said there were no vehicles available! I asked how could I reserve a vehicle if there were none? He told me “they” did not bring any vehicles back from the airport and that I could go rent one from Enterprise! I called customer service and was told that they showed vehicles in their system and did not understand. After a back and forth I was offered a cancellation and refund which would take 3 to 5 business days. I will never rent from Avis again and will most definitely take their suggestion and go to their competitor.
May 16 · ImamolderThis is my first and last time renting at this location. I usually use Enterprise. The car they gave me was horribly dirty on the inside and had a maintenance light. When I confronted them about the car, they said that they are not allowed to wash the car due to come ban in the county. He pointed to some displays they had dated from 2017. Ok. This does not mean you can’t take some disinfectant wipes and clean the booger looking stuff out of the middle console… excuses. They could’ve even given a free upgrade to a bigger car. They had plenty of those.The next issue is that I ask them to put the rental on my debit card instead of the credit card I placed to hold with. The guy at the counter said they prefer to use a credit card, but if I’m willing to do a soft credit check, then I can use the debit card. I said that’s fine, he did the soft credit check and said it was approved for me to use the debit card. One week later, I noticed it was put on my credit card card 😡.Next customer Service is horrible! I tried a couple times to get to the actual location in Conyers to complain About the debit card issue and it is impossible to get a hold of them. The Agent on the toll-free number told me that he could not transfer me to the actual location and kept saying is there anything else? No, “ I’m sorry that happened” no “ I can’t do this, but I can’t do that” . Simply, I cannot transfer you to the location and is there anything else? 😡. I will definitely stick with enterprise from now on, the one in Covington is great.
October 06 · Nika BIf I could give them a zero I would. I booked well in advance, showed up today, the morning of my trip and no car. It’s too late for me to find one at a reasonable price at such short notice. I don’t want to hear excuses. I have a trip planned. Customer service does not exist. This location needs to close.
October 15 · Anne Allen
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