Enterprise Rent-A-Car Introduce
For residents and visitors in the Newton County area of Georgia, the Enterprise Rent-A-Car branch in Covington at 4132 US-278 is a highly-regarded and dependable local resource for all vehicle rental needs. This particular location stands out not only as part of a trusted national brand but also for its commitment to personalized customer care and a welcoming environment. It proudly identifies as a women-owned business, bringing a local, community-focused touch to the professional transportation services it offers. Whether you are dealing with an unexpected car repair, planning a family trip, or simply need a temporary van for a group outing, the Covington team is focused on making your experience as seamless and stress-free as possible.
Customer testimonials consistently highlight the extraordinary level of service provided here. One customer's experience, navigating the stress of a total-loss vehicle accident, perfectly illustrates the team’s willingness to go above and beyond. They not only managed the complexity of a prolonged rental period with the customer's insurance but also seamlessly swapped the vehicle to the customer’s preferred style once availability changed. This flexibility and support, described as working with them "to make sure all parties were satisfied," transforms a difficult situation into a positive experience and builds true customer loyalty. The high praise is also evident in the staff's professionalism and friendly interactions, even making efforts to call and check on after-hours drop-offs, showcasing a level of care that sets this location apart from a typical rental agency.
Recognizing the diverse needs of the Georgia community, the Covington Enterprise branch offers an inclusive service model. This is physically demonstrated through essential accessibility features like a wheelchair accessible entrance and parking lot, ensuring that all customers have easy access to the facility. Furthermore, Enterprise supports those who serve the nation by offering active military discounts, a significant benefit to the many military families and veterans across Georgia. The combination of a broad fleet, empathetic service, and beneficial community policies makes this location a true asset to the Covington area.
The Enterprise Rent-A-Car branch in Covington is conveniently situated on a major local thoroughfare, ensuring easy access for all customers in the eastern Metro Atlanta area.
- Address: 4132 US-278, Covington, GA 30014, USA
- Major Road Proximity: Located right on US-278, the branch is easily reachable from I-20 and serves the communities of Covington, Oxford, Social Circle, and other parts of Newton and Walton Counties.
- Operating Hours: The standard operating hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. The branch is closed on Sunday.
- Physical Accessibility: The location prioritizes access for everyone, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
- Phone Numbers: Customers can contact the branch at the local number: (770) 788-5570 or +1 770-788-5570.
As both a comprehensive car rental and van rental agency, the Covington branch provides a wide array of options to satisfy the transportation requirements of individuals and businesses in Georgia.
- Standard Car Rentals: Offering a diverse range of reliable vehicles, including fuel-efficient economy cars, sedans, and full-size vehicles for everyday needs.
- Van Rental Agency Services: Providing various sizes of vans, including passenger vans and cargo vans, which are perfect for group travel, large family outings, or moving bulky items.
- Accident Replacement Rentals: Specialized service to work directly with insurance companies for customers needing a rental while their vehicle is in the shop, offering peace of mind during a difficult time.
- Flexible Rental Extensions: Demonstrating a willingness to work with customers on unexpected extensions, such as in cases of a vehicle being a total loss, as praised in a customer review.
- After-Hours Drop-Off: Offering the convenience of placing keys in a drop box for those needing to return their vehicle outside of regular business hours.
- Wide-Ranging Vehicle Fleet: Access to the Enterprise fleet which includes SUVs, trucks, and luxury vehicles to meet diverse travel needs and budgets.
- Various Payment Methods: Accepting Credit cards, Debit cards, and NFC mobile payments for a convenient transaction process.
This specific Enterprise location distinguishes itself through its business identity, community focus, and the consistently high quality of its customer interactions.
- Identifies as Women-Owned: This distinction highlights a commitment to diversity and community-based business ownership within the Covington area.
- Exceptional Customer Attentiveness: Staff members are repeatedly praised for being "great" and providing "amazing service," even taking the time to follow up on after-hours returns.
- Support for Active Military: Offering specific Active military discounts, demonstrating appreciation and support for service members and their families in the Georgia region.
- Child-Friendly Environment: The staff is noted for being "friendly" with children, reducing the stress for parents checking in with their families.
- Adaptability and Problem Solving: Demonstrated ability to work through complex situations, such as insurance issues and vehicle swaps, to ensure all parties are satisfied.
- Flexible Payment Options: The acceptance of major forms of payment, including Credit cards, Debit cards, and NFC mobile payments, makes the financial transaction hassle-free.
For Georgians needing to contact the Covington branch, the following information provides direct access for reservations and inquiries.
- Address: 4132 US-278, Covington, GA 30014, USA
- Local Phone: (770) 788-5570
- Mobile Phone / Alternate: +1 770-788-5570
The Enterprise Rent-A-Car location in Covington, Georgia, is exceptionally worth choosing for a number of compelling reasons that go beyond the expected standard of a major rental brand. For local users, the identification as a women-owned business is a significant highlight, suggesting a deep commitment to community values and personalized service, which is consistently reflected in the glowing five-star reviews. This is a team that truly understands that customers often come to them during stressful times—whether after an accident or with the complexity of juggling family and errands—and they respond with empathy, attention, and superior problem-solving.
The staff's ability to smoothly manage complex insurance claims, offer flexible rental extensions, and even accommodate a vehicle switch to suit a customer's preference is a testament to their dedication. One customer's decision to buy the same style vehicle after renting from them speaks volumes about the quality of the rental experience and the positive association built with the brand at this specific location. Furthermore, the tangible benefits offered—such as valuable active military discounts and a variety of payment methods including convenient NFC mobile options—make the service financially accessible and easy to use.
The combination of a professionally managed fleet of cars and vans, crucial accessibility features like the wheelchair accessible entrance, and the friendly, accommodating attitude towards families (including children), cements the Covington Enterprise branch as a top-tier choice. For reliable transportation and genuinely "amazing service" in the Newton County area, this location provides the quality, flexibility, and community focus that Georgia drivers appreciate and trust. They don't just rent cars; they provide solutions and support.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
callinsurancetruckofficemanagementvanmattermorningcleanpolicies
★ 5★ 4★ 3★ 2★ 1Nothing but great things to say about this establishment! I had (what I thought to be) a small accident. Got a rental for the few days it would need to be in the shop. Only when I took it to the collision shop, it was a total loss. I had to keep the rental a bit longer. They switched my vehicle to what I wanted since it was available. Even when I had an issue with my insurance, they worked with me to make sure all parties were satisfied. I ended up buying the same style vehicle I rented from them. If I ever need a rental again, I’m definitely coming to THIS enterprise. Thank you for all that you did, it was greatly appreciated!
September 02 · Darius Brown5 stars! The guys were great! I dropped off after hours and they still made a point to call and ask how everything was! I had my 2 kids with me and I was worried they’d be a bother bringing them to check in, the people were friendly with them and over all amazing service! Will use again! Especially this location
October 08 · TaylorI don’t understand all the bad reviews, I think most are coming from people that aren’t fully reading the policies they have concerning different factors. It clearly states in there about your license matching in the system, as well as if you’re not a newton county resident. READ THOROUGHLY! Then you wouldn’t have to come in here leaving bad reviews making it look like them when clearly they are just doing their jobs! Anyway Kimberly was great! I needed a rental for work. I called that morning to verify my booking online, they answered and said it was all ready they’d see me at 12. Got there and there was maybe 2 ahead of me so waited maybe 5 mins. She pulled up my rental verified my license and I was done got me to my car it smelled so great and was so clean. I actually extended my reservation to do an after hours return for Sunday and it was just easy peasy woke up to my $300 deposit returned to my card. My daughter actually had to use these guys when she got into an accident and they didn’t have the type of car that was requested however she needed a car badly so she accepted the one they had but was promised a better bigger car the very next day and she got it. This place is beyond 5 starts they do really strive to satisfy their customers needs.. however they do have certain protocols and policies they have to abide by as well doesn’t mean that deserve bad reviews. Go well prepared and you won’t have any problems!!
July 08 · Crystal BanksPros- still pendingCons- 1. they don't answer their phones. I've called infrequently from 8am to about 5pm and still no answer. Answer machine is full so can't leave a message.Even after calling corporate and requesting a phone call from the location management, 2 wks later still no phone call.2. Only white dude that I've seen there so far is the rudest person I've encounter; I'll do my best to make sure not to interact with him if I decide to continue doing business with this location.3. The encounter with the heavy set lady could be better, I just assumed she was 6 months pregnant and was tired at 10am while showing us the car, signing documents and paying as a reason for her sitting in the driver side the whole encounter. Congratulations to her!
August 06 · CeceThe maintenance pass due message was on when my husband picked the car up, (I'm surprised he didn't say wait-a -minute). However, I'm not sure why they gave us a car needing maintenance. And the brakes were squeaky. But the guy at the counter was kind.
June 04 · Phyllis Strong
More Car Rental Near Me
My Mobility Path LLC5.0 (3 reviews)1840 Jefferson Hwy #106, Fishersville, VA 22939, USA
Enterprise Rent-A-Car4.0 (174 reviews)2049 W Main St, Waynesboro, VA 22980, USA
Enterprise Rent-A-Car3.0 (77 reviews)1617 Old Weston Rd, Buckhannon, WV 26201, USA
Budget Car Rental3.0 (43 reviews)93 Aviation Cir, Weyers Cave, VA 24486, USA
Avis Car Rental3.0 (70 reviews)93 Aviation Cir, Weyers Cave, VA 24486, USA
Enterprise Rent-A-Car4.0 (130 reviews)2931 Beverly Pike, Elkins, WV 26241, USA
Hertz Car Rental - Charlottesville Hle2.0 (149 reviews)104 Meade Ave #5, Charlottesville, VA 22902, USA
Enterprise Rent-A-Car4.0 (410 reviews)392 Pantops Ctr, Charlottesville, VA 22911, USA
First Choice Transport, Inc.3.0 (14 reviews)4550-A Early Rd, Harrisonburg, VA 22801, USA
Enterprise Rent-A-Car4.0 (381 reviews)1650 Seminole Trail, Charlottesville, VA 22901, USA
Enterprise Rent-A-Car4.0 (407 reviews)3115 S Main St, Harrisonburg, VA 22801, USA
Hertz Car Rental - Charlottesville - Charlottesville-ablemarle Airport (CHO)2.0 (31 reviews)100 Bowen Loop Ste 200, Charlottesville, VA 22911, USA
Categories
Top Visited Sites
Dollar Car Rental - Manchester - Boston Regional Airport3.0 (61 reviews)
SNA Auto Rental Orange County4.0 (257 reviews)
One Stop Classics4.0 (75 reviews)
Best Medical Transport4.0 (4 reviews)
In Town Only Car Rentals0.0 (0 reviews)
Enterprise Rent-A-Car4.0 (489 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Handle Roadside Emergencies When Driving a Rental Car in the U.S.
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
Why You Should Always Review Your Receipt Before Leaving the Lot
What Every Traveler Should Know About Vehicle Type Upgrades
