Avis Car Rental Introduce
Avis Car Rental, situated on Foothill Boulevard in Rancho Cucamonga, stands as a reliable and established option for both vehicle rentals and essential group transportation needs in the Inland Empire. As part of a globally recognized brand, this local office serves residents and visitors across the region, from the San Gabriel foothills to San Bernardino County, offering a broad and contemporary fleet of vehicles.
For California users needing temporary transport, whether for business, a family vacation, or moving a large group, this location is designed to meet the full spectrum of requirements. The agency is confirmed to operate as both a standard car rental agency and a van rental specialist, ensuring options are available from compact sedans for economical travel up to spacious 12- and 15-passenger vans for group outings and events. The company maintains a fleet that typically includes vehicles across all major classes: economy, mid-size, full-size, SUVs of various sizes, and specialized vans.
In terms of customer convenience and service recognition, the Rancho Cucamonga location provides valuable benefits, most notably the offering of active military discounts, a respectful acknowledgment of our service members. The location also makes the rental process highly accessible by accepting modern payment methods—including major credit cards, debit cards, and NFC mobile payments—and ensuring that its facility, from entrance to parking, is fully wheelchair accessible.
However, it is vital for prospective renters to note that while some customers report an exceptional, "hassle-free" experience and feeling "treated like family," there are serious and concerning reports of staff failures regarding scheduled appointments. Specifically, one customer reported being denied their prepaid rental at the scheduled time due to the closing staff member refusing to honor the appointment, resulting in significant inconvenience and travel costs. This contrasting feedback underscores the need for customers to confirm rental hours, especially for late pickups, and to maintain clear communication with the office to ensure reservations are successfully honored upon arrival.
Location and Accessibility
The Avis Car Rental office in Rancho Cucamonga is strategically situated on a major regional artery, Foothill Boulevard, providing excellent access for local customers throughout the Inland Empire region. Its location in a suburban center allows for easy pick-up and drop-off, away from the frequent high traffic and higher fees often associated with major California airport rental hubs.
- Address: 9030 Foothill Blvd, Rancho Cucamonga, CA 91730, USA
- Proximity: The office is conveniently located for residents and businesses in the area, offering a central point for those traveling within and out of San Bernardino County.
- On-Site Parking: The location includes an on-site parking lot, simplifying the process for customers dropping off their personal vehicle while picking up a rental.
The agency’s commitment to physical accessibility ensures a welcoming experience for all renters:
- Wheelchair Accessible Entrance: The facility provides a barrier-free entrance, making it easy for customers with mobility devices to access the rental counter.
- Wheelchair Accessible Parking Lot: Designated, reserved parking spaces are available on-site, providing safe and convenient access directly to the building.
Services Offered
Avis Car Rental in Rancho Cucamonga offers a comprehensive suite of rental services catering to both individual and group needs in Southern California:
- Diverse Car Rental Fleet: Providing an extensive selection of late-model vehicles across all primary categories, including:
- Economy and Compact Cars (for cost-efficient travel)
- Mid-size and Full-size Sedans (for comfort on longer California drives)
- SUVs (Standard, Intermediate, and Premium for family and utility use)
- Specialized Van Rental Agency: A core service offering large capacity group transportation solutions:
- Minivan Rentals (e.g., Chrysler Pacifica or similar 7-passenger models)
- 12-Passenger Van Rentals (for large families, teams, or church groups)
- 15-Passenger Van Rentals (for maximum group transport capacity)
- Flexible Payment Options: Accommodating customer preferences with modern transaction methods:
- Credit Cards (All major cards are accepted)
- Debit Cards (Generally accepted, though specific policies on pre-authorization holds and required identification should be confirmed)
- NFC Mobile Payments (For quick, contactless transactions)
- Rental Accessories: Providing essential add-ons such as GPS navigation systems and child safety seats (available upon request).
Features / Highlights
This Avis location differentiates itself in the Inland Empire market through a few key operational and customer-focused features:
- Active Military Discounts: A notable commitment to service members, offering special discount programs for active military personnel, veterans, and their families (verification required).
- Accessibility Standard: The provision of a Wheelchair Accessible Entrance and designated Wheelchair Accessible Parking Lot ensures compliance and a better experience for customers with mobility challenges.
- Van Rental Specialization: Being a dedicated van rental agency highlights expertise in group and commercial transportation, providing reliable, high-capacity vehicles perfect for tours or major local events.
- Broad Payment Acceptance: Accepting Credit Cards, Debit Cards, and NFC Mobile Payments makes the rental process seamless and convenient for a wider range of customers.
- Trusted Brand Reliability: As a part of the Avis network, customers can typically expect a modern, well-maintained fleet and standardized rental agreements, though local service execution varies.
Contact Information
For reservations, inquiries about available van rentals, or questions regarding military discounts, customers can contact the Avis Car Rental office in Rancho Cucamonga directly:
- Address: 9030 Foothill Blvd, Rancho Cucamonga, CA 91730, USA
- Phone: (909) 391-5008
- Mobile Phone: +1 909-391-5008
Prospective renters should confirm the current hours of operation before planning a pickup, especially on weekends, as hours are typically reduced on Saturdays and Sundays (often closing early afternoon). Given the customer feedback on missed appointments, it is advisable to call ahead to confirm staff availability, particularly when arriving close to the stated closing time.
What is Worth Choosing
For California residents and military families in the Inland Empire, Avis Car Rental on Foothill Blvd is worth choosing for its combination of fleet diversity, specialized group transportation options, and valuable military discounts. Customers needing a reliable minivan, 12-passenger van, or 15-passenger van for group travel—a frequent necessity for large families, sports teams, or event planners—will find this location's focus on van rentals to be a significant advantage over competitors. The inclusive payment options, especially the acceptance of debit cards for payment, further enhance its appeal to the local community.
However, the decision to book here must be balanced with a clear understanding of the need for customer vigilance. The exceptional praise from some customers for "hassle-free" service contrasts sharply with serious complaints about appointment non-compliance and poor customer support followup, particularly concerning after-hours or near-closing-time pickups. Therefore, while the product (the diverse fleet and van options) is highly desirable, customers must be proactive: secure a reservation well in advance, confirm the pickup time with a staff member on the day of the rental, and adhere strictly to the operating hours. For the prepared renter who values the convenience of a national brand's fleet diversity and the benefit of military savings, this Rancho Cucamonga location provides the necessary vehicles for any journey across California and beyond.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
9030 Foothill Blvd, Rancho Cucamonga, CA 91730, USA
Avis Car Rental Reviews
pricepaymentsmilethe futureownerSUVmanagergasairport
★ 5★ 4★ 3★ 2★ 1This is by far the best auto rental experience that I have had in my 25 years of renting cars. They treat you like family and will exhaust all possibilities to ensure you leave with a smile on your face. I travel over 40 miles, pass countlessCar rentals, because they are that good and hassle free
March 25 · Tanya DiazBEWARE!!! 0 stars at this location. Do not go here! I had an appointment at 1pm. Closing staff member refused to honor our appointment and said he closed everything thing down as we our standing in the store to pick up our rental car. We paid $100 for a Lyft to get there just to be abandoned by Avis and purchase another $100 Lyft to head back for nothing. If a corporate member or manager at this location is reading this please reach out, I would appreciate it!NOTE: The manager that responds to reviews, does not even reach out and gives a false reply stating that they will contact you when they DO NOT.
May 29 · JONATHON LAVOYThe new management at Avis has been exceptional. Sam, in particular, went above and beyond to ensure our rental experience was top-notch. Not only were we upgraded to a fully equipped Jeep Grand Cherokee Hybrid from small suv we booked, Sam also credited us some gas money for returning the car with slightly more fuel than before. Highly recommended!
February 19 · X PanSam is the best! No one can beat his prices and service. Cars are always clean and service is always fast. They always have the best options for vehicles.
July 30 · Mehdi AbbasThe best rentals in Rancho, Sam is always so helpful and kind. If family ever needs a car in Rancho, I let them know to go to Sam.
July 30 · Marcus Aurelius
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