Enterprise Rent-A-Car

- 11940 Firestone Blvd, Norwalk, CA 90650

In the bustling heart of Los Angeles County, where reliable transportation is key to both daily life and exploring the rich cultural landscape of Southern California, the Enterprise Rent-A-Car branch located on Firestone Boulevard in Norwalk, CA, stands out. This location, deeply rooted in the community, is more than just a car rental counter; it's a neighborhood resource offering a wide variety of vehicles and, most importantly, consistently excellent customer service. For California residents and visitors, this branch is often the solution for anything from a necessary insurance replacement during a repair to securing a large van for a family trip to Disneyland or a corporate outing.

What truly sets the Norwalk branch apart is its dedication to the customer experience, a trait frequently highlighted by long-time renters. The staff here has built a reputation for professionalism, kindness, and a welcoming atmosphere that actively seeks to relieve the unexpected stresses that often lead someone to need a rental car. Customers often speak of positive interactions, such as receiving complimentary upgrades to full-size vehicles, ensuring that their comfort and needs are prioritized for the duration of the rental. This focus on treating every customer like a valued individual fosters exceptional loyalty, making it a preferred choice for many in the surrounding communities of La Mirada and beyond.

This location is also notably identified as a women-owned business, reflecting a commitment to diversity and community leadership. Combined with its wide-ranging fleet and specialized services like van rental, Enterprise in Norwalk provides a comprehensive and trustworthy option for transportation needs across Southern California.

The Enterprise Rent-A-Car branch is conveniently located in Norwalk, placing it at a highly accessible point for residents across southeast Los Angeles County and northern Orange County. Situated directly on a major thoroughfare, the location is easy to find, making vehicle pickup and drop-off straightforward even during the region’s notorious rush hours.

The official address for the branch is: 11940 Firestone Blvd, Norwalk, CA 90650, USA.

Its strategic position near the intersection of Firestone Boulevard and Paddison Avenue makes it easily reachable via the Santa Ana Freeway (I-5) and other main arteries. While it is not an on-airport location, its community-centric positioning ensures it serves the daily needs of locals whose vehicles are in the shop and provides a cost-effective, non-airport pickup point for travelers arriving at nearby Los Angeles International (LAX) or John Wayne (SNA) Airports who wish to avoid the higher airport fees.

Crucially, the facility has taken steps to ensure it is available to all members of the community by offering strong accessibility features:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

As both a car and van rental agency, the Norwalk branch of Enterprise is equipped to handle a full spectrum of customer requests, from small, fuel-efficient sedans for city commutes to large-capacity passenger vehicles for group travel.

• Extensive Vehicle Fleet: Offering rental options in every major category, including Economy, Midsize, Full Size, Premium, and Luxury sedans, as well as Convertibles and specialty cars like American Muscle.
• Specialized Van Rental: A designated van rental agency providing Minivans (7- and 8-passenger) and larger Passenger Vans (10-, 12-, and 15-passenger) for moving large groups, a vital service for California family trips or team transportation.
• SUV Rental: A diverse range of SUVs, from Compact to Full Size, is available, often preferred by California drivers for weekend excursions to the mountains or the coast. Upgrades, such as the full-size SUV noted in customer reviews, are often provided when possible.
• Car Replacement Services: Providing temporary vehicles for customers whose personal cars are undergoing repairs or are involved in an insurance claim, often working directly with insurance companies.
• Active Military Discounts: Offering special rates and benefits for active duty members, veterans, and military families as a way to honor those who serve. This includes up to a 5% discount off base rates for Government Leisure Travel.
• Flexible Payment Options: Accepting various payment methods for customer convenience, including Credit Cards, Debit Cards, and NFC Mobile Payments.

The location's hours of operation are generally structured to serve the needs of local businesses and residents, typically running from 8:00 AM to 6:00 PM on weekdays, and limited hours on Saturday (9:00 AM – 2:00 PM) and Sunday (9:00 AM – 1:00 PM). Customers are encouraged to confirm hours when booking, as after-hours returns may not be available at this specific branch.

The Norwalk branch’s key features are centered around its people and its commitment to community values, which aligns perfectly with the local California experience.

• Exceptional Customer Service Culture: The entire staff is consistently praised for providing a welcoming and friendly environment, making customers feel like valued individuals rather than just another transaction. This high level of personal attention is the primary reason customers become long-term renters.
• Commitment to Quality Vehicles: Vehicles are noted to be in 'great condition' and exceptionally clean, ensuring a reliable and comfortable driving experience throughout the rental period, whether navigating city streets or cruising the California highways.
• Empowering Women-Owned Business: The local branch’s identification as women-owned is a notable highlight, showcasing commitment to diversity in business leadership within the Norwalk community.
• Valued Upgrades Policy: The tendency to upgrade customers when possible—such as moving from an intermediate to a full-size SUV—is a highlight that significantly boosts customer satisfaction, providing more comfort and space at no extra charge.
• Military Appreciation: The availability of active military discounts is a reflection of Enterprise’s corporate commitment to those in service, offering tangible savings to a large demographic within the Southern California population.

For reservations, inquiries about the fleet, or details on military discounts and replacement rentals, the Norwalk team is easily reachable via phone.

• Address: 11940 Firestone Blvd, Norwalk, CA 90650, USA
• Primary Phone: (562) 864-0006
• Mobile Phone/Alternative: +1 562-864-0006

Choosing the Enterprise Rent-A-Car location in Norwalk, CA, is a decision rooted in reliability and trust, two vital factors when navigating the complexities of Southern California travel. What is truly worth choosing here is the consistency of exceptional, personalized customer service. In an area known for high-traffic and occasional travel delays, having a rental provider who values your time and experience is paramount.

The staff’s proactive approach, demonstrated by generous upgrades and making customers feel valued, elevates the entire process beyond a standard transaction. For those whose lives have been temporarily disrupted by an unexpected car repair, or for military families seeking a fair leisure travel rate, the Norwalk Enterprise provides not just a car, but a friendly, dependable partner in their transportation needs. The combination of a modern, well-maintained fleet—including specialized vans and SUVs perfect for California’s diverse road trips—and the community-focused, women-owned business identity makes this branch a highly recommended choice for quality and service in Los Angeles County.

Enterprise Rent-A-Car

11940 Firestone Blvd, Norwalk, CA 90650, USA