Avis Car Rental Woodstock GA: Your Guide to Van and Car Rentals on GA-92

Avis Car Rental Introduce

For residents and visitors in the North Atlanta metro area, **Avis Car Rental** in Woodstock, GA, provides a local, well-known option for securing reliable transportation. This branch operates as a traditional car and van rental agency, catering to a wide variety of customer needs, from daily commuters requiring a short-term replacement vehicle to large families or organizations needing spacious transportation for group travel.

The Woodstock location leverages the extensive resources of the Avis brand, offering a diverse fleet that typically includes everything from economy cars and full-size sedans to SUVs, minivans, and 12- or 15-passenger vans. This versatility ensures that whether you are planning a weekend trip to the North Georgia mountains, need a comfortable vehicle for a business journey into Atlanta, or are simply moving cargo, you can find a suitable vehicle class.

The agency’s services are aimed at providing flexibility and a broad range of options, particularly for customers who prefer the convenience of renting from a neighborhood location rather than dealing with the high traffic of an airport hub. However, as with any high-demand location, reservations are strongly advised, and customers should always confirm vehicle availability, especially during peak travel seasons, to ensure a smooth pickup process.

Despite reports of excellent customer experiences with specific team members who are noted for being "helpful, polite, and will get you taken care of no matter the obstacle," prospective renters should be aware of past customer feedback regarding issues with honoring confirmed reservations and transparency in billing. It is always recommended to review your rental agreement and final charges carefully before leaving the lot. Avis seeks to provide a necessary service to the Woodstock community, and the experience can be highly positive for those who plan ahead and work closely with the on-site team.

The Avis Car Rental branch is situated in a convenient, high-traffic area of Woodstock, easily accessible for local residents. It is located near the intersection of major roads, simplifying the process of quickly getting onto the local highway system for any journey.

The exact street address is:

9425 GA-92, Woodstock, GA 30188, USA

The facility is located in a commercial area, making it simple to find. The location is known for offering essential accommodations to ensure a hassle-free visit for all customers, which include:

Wheelchair accessible entrance
Wheelchair accessible parking lot

The proximity to Interstate 575 (I-575) and other major routes means that drivers can quickly access the main corridors leading directly into Marietta, Roswell, Alpharetta, and downtown Atlanta, making it an excellent starting point for any trip across the Cherokee County and Fulton County regions of Georgia.

As a full-service car rental agency, Avis offers a comprehensive range of rental services and related products to complete your booking. The core services provided at the Woodstock location include:

Daily, Weekly, and Monthly Rentals: Flexible terms for short-term and extended vehicle needs, ideal for both leisure and business travel.
Diverse Vehicle Fleet: Availability of standard rental classes, including economy, compact, intermediate, full-size sedans, SUVs, and specialized vehicles like minivans and passenger vans (12- or 15-passenger models).
One-Way Rentals: Options to rent a vehicle in Woodstock and drop it off at another participating Avis location, including major airport hubs like Atlanta Hartsfield-Jackson (ATL).
Optional Rental Products: Customers can add on optional services such as GPS navigation systems, satellite radio (SiriusXM®), child safety seats, and Extended Roadside Assistance coverage.
Fuel Service Options: Various options are available to manage fuel, including paying for a full tank in advance or purchasing a full tank upon return, offering convenience for customers on the go.
E-Toll Solutions: Avis offers a service to electronically process tolls (e-toll), allowing drivers to use electronic toll lanes on Georgia highways without needing to carry cash.
Reservation Management: Customers can book, manage, and modify their reservations online, via the Avis App, or by calling the local branch.
Pick-up Service: A complimentary pick-up service may be available for customers from the surrounding area, though this must be arranged directly by calling the local office number.

The Woodstock Avis location, supported by the national brand, offers a number of key advantages and convenience features:

Active Military Discounts: Avis provides significant savings for U.S. military veterans, active-duty personnel, National Guard and Reservists, and military spouses, with discounts of up to 35% off PAY NOW base rates, often facilitated through programs like WeSalute+.
Payment Versatility: The location accepts a variety of payment options for convenience, including credit cards, debit cards, and modern **NFC mobile payments** (e.g., Apple Pay, Google Pay).
Neighborhood Convenience: Situated away from the congestion of the airport, this location provides a more accessible and typically less crowded environment for vehicle pick-up and drop-off, a preference for many local customers.
Dedicated Local Personnel: According to positive customer reviews, certain team members are highly valued for their exceptional customer service, politeness, and dedication to resolving customer issues quickly, ensuring clean and well-maintained vehicles.
Avis Preferred Status Benefits: Members of the Avis Preferred loyalty program can access benefits that may include skipping the line at pickup, express checkout, and potential vehicle upgrades when available.
Van Rental Availability: The dual designation as a Car Rental Agency and a Van Rental Agency ensures that large-capacity vehicles, crucial for group outings, team transport, or substantial hauling, are consistently part of the available fleet.

For making a reservation, confirming vehicle availability, or inquiring about discounts and services, please use the following contact details for the Woodstock, GA location:

Address:
9425 GA-92, Woodstock, GA 30188, USA

Phone:
(678) 494-5366

Mobile Phone:
+1 678-494-5366

Operating Hours (Example):
The typical hours for neighborhood locations are Monday to Friday 8:00 AM – 6:00 PM, Saturday 10:00 AM – 2:00 PM, and Sunday 11:00 AM – 3:00 PM. **Customers should always call ahead to confirm current operating and holiday hours.**

For residents of Georgia, particularly those in the northern metro Atlanta suburbs, choosing the Avis Car Rental location in Woodstock is primarily beneficial for its **local accessibility and military discount program**. Since it is not an airport branch, it is ideal for customers who need a car without the added taxes, fees, and long waits often associated with major airport rental centers.

The ability to rent both standard cars and specialized **passenger vans** positions this location as a one-stop-shop for complex travel needs, such as group tours, large family vacations, or team events originating from Cherokee County. For those who can arrange their reservations in advance and confirm vehicle readiness—and particularly for veterans and active military personnel who can take advantage of the generous discounts—this Avis office offers substantial value.

However, the key to a positive experience here, according to customer feedback, is a high degree of proactivity. While the professional service from the team can be excellent, as highlighted by loyal customers who “always rent” there, new customers should remain vigilant. Double-checking reservations, calling ahead to confirm the car is on the lot, and meticulously reviewing the final billing to prevent unauthorized charges are crucial steps to ensuring your rental experience is as smooth and satisfying as possible.

Avis Car Rental Details

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Avis Car Rental Photos

Avis Car Rental Location

Avis Car Rental

Georgia Cherokee County Woodstock Georgia 92

9425 GA-92, Woodstock, GA 30188, USA

Avis Car Rental Reviews

An average rating of ★3.3 from 204 user reviews.

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★ 5★ 4★ 3★ 2★ 1

This Avis location is one of the worst-run operations I have ever experienced. Vehicles are almost never ready at the reserved time, which completely defeats the purpose of making a reservation. On my most recent visit, two customers had already been waiting over four hours for a minivan, and despite having a confirmed reservation for the same vehicle type, I too was left without a car.After waiting for three hours, I was told there were no vehicles available at all. During that time, countless other customers with confirmed reservations were turned away with the same response: “We have no cars, just leave.” The employees made no effort to proactively contact customers to warn them, even though I personally witnessed them standing around for more than 30 minutes when they could have been making those calls. That would have been the right and professional thing to do—but instead, customers were blindsided.To make matters worse, this location has a history of slipping in unauthorized services and charges, which is absolutely unacceptable. There is no transparency, no accountability, and no regard for customers’ time or money. When I called Avis customer service for help, I was treated with the same level of disregard—no solutions, no empathy, and no accountability.In my case, I now have to drive two hours round trip to the Atlanta airport just to pick up a car I had already reserved here—without a single apology or offer of compensation.This location reflects extremely poorly on the Avis brand. If they cannot meet the most basic service standards—honoring reservations, providing accurate billing, or showing even minimal professionalism—they should be reviewed by corporate leadership and considered for closure. There is zero care, compassion, or accountability here, and it is astonishing that Avis allows this location to continue operating.
September 19 · Ryan Coleman
Always rent my cars from Jackie at this Avis location (NOT the airport locations 🤮) for any road trips I take & that is pretty frequently. Their cars are always clean & well maintained. Jackie & his team are very helpful, polite, & will get you taken care of no matter the obstacle or issue you may face. If I could give them 10 stars I would! See y'all on my next trip!
September 24 · Andy Bals
Here are a few versions of a review you can use. They all highlight the key points you've made: the long-standing loyalty, the last-minute cancellation, the unhelpful customer service, and the significant inconvenience it caused.Option 1: The Direct and Professional ReviewThis version is straightforward and focuses on the facts, which can be very powerful. It's suitable for a platform like Google or Yelp.Avis Failed a 20-Year Loyal CustomerMy reservation for a Premium SUV (Chevy Suburban or similar) was made five months in advance for a critical family trip: moving my son to college. My pick-up was scheduled for August 16, 2024, at noon at the 9425 Highway 92 location in Woodstock, GA.I am an Avis Preferred member of over 20 years, yet my loyalty meant nothing. I received a call at 10:49 a.m. on the day of my reservation to be informed that the vehicle I had reserved was unavailable. I was offered a significantly smaller vehicle (a Toyota Highlander or a minivan), which was completely unsuitable for my needs.Attempts to contact the branch directly were unsuccessful. I then spent four hours on the phone with customer service, who sent my reservation to three other branches, each one confirming they did not have the vehicle. The complete lack of communication, disrespect for a long-standing customer, and failure to honor a five-month-old reservation is inexcusable.Avis completely disregarded my needs and created a massive amount of stress on an important day. Due to this experience, I will no longer be using Avis for my rental needs.Option 2: The Detailed and Impactful ReviewThis version includes a bit more narrative to convey the frustration and the personal impact of the experience. It's great for a company's social media page or a forum.Disgraceful Service at Avis: A Complete FailureAvis, what happened? I am an Avis Preferred member of over 20 years. I have trusted you with countless rentals, but after my recent experience, I am done.On March 17, 2024, I made a reservation at the Woodstock, GA location (9425 Highway 92) for a Premium SUV—a Chevy Suburban or similar. This wasn't just any trip; I needed the vehicle to move my son and family to college.Less than two hours before my scheduled pick-up on August 16, I received a call informing me that my reserved vehicle was unavailable. The solution? A Toyota Highlander or a minivan—a completely unacceptable downgrade that wouldn't fit my family or our belongings.I spent four hours on the phone on what was supposed to be a special day. Avis customer service, after failing to connect me with the branch, sent my reservation to three other locations, wasting more of my time, only for me to be told by each branch that they did not have the vehicle I needed.A five-month-old reservation for a critical, time-sensitive event was canceled at the last minute with no viable alternative and no genuine effort to make things right. This isn't just a mistake; it's a complete failure of service. Avis has lost a loyal customer for good.
August 18 · Thomas Woods
Avis Car Rental: September 12,2025This is the ABSOLUTE WORST CAR RENTAL EXPERIENCES that I’ve ever experienced. I want to start out with man who took my call and wouldn’t offer his name. He had a horrible attitude and was VERY UNPROFESSIONAL. When asked about my reservation, he immediately said it was cancelled because they didn’t have an economy car. He told me that I could pay an extra $12 in addition to the $118 rental fee for a Corrolla. I asked him why I was being charged extra since they didn’t have the car. He immediately became angered by the question and insisted that the price would go up. “You can take that or else.” That attitude of course changed the entire call. I am a professional and work with the public as well and I would’ve Never responded to a paying customer in the manner that he did. He chose to talk over me so I told him that I would verify if this was what my husband had set up for me. When I called back eight (8) minutes later. I identified myself and asked if the car will be available for the agreed 5 pm pick up. He once again showed His unprofessionalism and continued to say I’m not guaranteeing that the car will be here and u can pay the $130. I told him that I would call at 4:30 pm to see if the car would be available by 5 pm. The derogatory tone, blatant disrespect, & arrogant manner that he used with me makes me angry yet disappointed that I am still in NEED of a car for this family emergency. If I am able to get the car, I will assure you that every person within the Woodstock/ Canton area will know NOT to go to this particular Avis Rental Car Location. This is the first time that we’ve received this type of treatment from such a Rude and Despicable person who needs customer service training. As a paying customer and former Human Resources Manager, I would Strongly Recommend removing this individual from his position immediately. If by chance he is the owner of the establishment, you, Sir, DO NOT DESERVE the business from hard working individuals who made the choice to patronize your business. If you Cannot treat your customers with respect, dignity and kindness when entering or calling this establishment. You Sir should close your doors immediately. People like you are morally bankrupt and give other business and Avis locations a bad reputation. I would advise you to review your feedback from other surveys and take a look in the mirror. As I look at other reviews, I am not the only one to have a similar experience as I have this afternoon. I will definitely file a complaint with the BBB. As well. The city of Woodstock and Cherokee County Deserve Better. This incident has financially, mentally and physically cost me and my family while facing a family emergency. We WILL NOT patronize nor encourage renting from this establishment - Woodstock Georgia Avis Car Rental location.
September 16 · Jennifer Bradley
I always have an excellent experience with this Avis location! From the moment I walk into the store, the staff are friendly, efficient, and professional. The check-in process is always quick and smooth.The cars I receive are clean, well-maintained, and exactly what I reserve. And if my vehicle isn't ready or not at the store, they work with you to get into another vehicle so you can get on the road. I really appreciate the seamless process and the helpful attitude of the team.This location in Woodstock, GA makes my rental experience stress-free and enjoyable. The Franchise Owner (can't remember his name) has a plethora of knowledge and always has great stories to tell. I'm glad I live so close to this location because I’ll definitely be returning for future rentals and highly recommend this location to anyone in need of a reliable car and great customer service.
May 12 · Joe A