Alamo Rent A Car Introduce
For Mainers and visitors alike traveling through the Portland International Jetport (PWM), securing reliable transportation is essential for experiencing all that our state has to offer, from the bustling city life of Portland to the peaceful retreats along the rocky coast. Alamo Rent A Car, conveniently located directly at PWM, is a key player in providing this necessary mobility. As a known and respected car rental agency, Alamo prides itself on offering a straightforward, 'Drive Happy' approach to renting a vehicle, focusing on efficiency and a positive customer experience.
A notable distinction for this specific location is that it identifies itself as a women-owned business, showcasing local ownership and commitment within the broader, nationally recognized brand framework. This commitment, combined with a focus on quick service options like self-service kiosks and accelerated check-in, positions Alamo as a top choice for travelers eager to start their Maine adventure without delay. Recent customer feedback frequently highlights helpful staff and the excellent condition of the rental vehicles, assuring renters of a clean and reliable ride for their travels throughout the region.
Whether you are flying in for a weekend getaway to the Old Port, organizing a family vacation up to Acadia, or simply need a temporary replacement vehicle, Alamo at PWM offers the convenience of an airport location paired with a commitment to quality and service that meets the needs of the Maine traveler.
The Alamo Rent A Car counter is situated at the Portland International Jetport (PWM) terminal complex, which is a major benefit for arriving passengers. This on-site positioning means you can walk directly from baggage claim to the consolidated rental car atrium, avoiding the hassle of shuttle buses, which is particularly welcome after a flight or during inclement Maine weather.
The physical address for the facility is:
1001 Westbrook St, Portland, ME 04102, USA
In line with providing service to all community members, the location is fully equipped with facilities to ensure ease of use for every customer. This includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to accessibility standards and inclusive service for those traveling with disabilities. The entire process, from counter check-in to vehicle pickup, is designed for immediate airport access.
Alamo Rent A Car provides a comprehensive suite of services typical of a major car rental agency, optimized for speed and convenience at an airport location:
- Onsite Services: Full rental transaction support is available at the counter, including reservations, payments, and key collection.
- Accelerated Check-in / Skip the Counter: Customers can utilize online check-in and self-service kiosks to significantly reduce waiting time and proceed directly to their vehicle class.
- Diverse Vehicle Fleet: A broad range of vehicle classes is available, from economy and compact cars (ideal for city driving and parking) to SUVs (such as the popular Nissan Rogue or Jeep Wrangler, perfect for Maine’s varied roads and outdoor adventures), minivans, and even luxury options.
- Flexible Payment Options: Renters can pay with common methods, including Credit cards, Debit cards (with specific requirements for airport locations), and modern NFC mobile payments.
- Insurance and Protection: Various coverage options are available, such as Collision Damage Waiver (CDW), Theft Protection, Supplemental Liability Protection (SLP), and Roadside Assistance PLUS.
- Optional Extras: Rental equipment, including GPS navigation systems and child safety seats (infant, child, and booster seats), can be reserved to enhance your travel safety and convenience.
- After-Hours Return: The facility offers an easy process for returning vehicles after business hours, with clear instructions for key drop-off.
Alamo at the Portland International Jetport boasts several key features that make it an attractive option for local users and tourists:
- Women-Owned Business: This designation highlights the local entrepreneurial spirit and commitment to diversity in business ownership within the Portland community.
- Active Military Discounts: Alamo offers exclusive leisure and official travel rates and benefits to current federal government employees, active-duty members, retired employees, and veterans, including special discounted rates and mileage packages.
- High Vehicle Cleanliness: Customer reviews consistently praise the condition of the fleet, with many noting the vehicles are "super clean," ensuring a pleasant start to any trip.
- Self-Service Technology: The availability of Accelerated Check-in, Skip the Counter options, and Self-Service Kiosks are major advantages for travelers seeking a fast and efficient pickup process.
- On-Airport Convenience: The location within the consolidated car rental atrium at PWM means no external shuttle is required, offering protection from the elements and immediate access to the vehicle lot.
For reservations, customer service inquiries, or to find out more about their vehicle options, you can contact Alamo Rent A Car at the Portland International Jetport using the details below:
Address: 1001 Westbrook St, Portland, ME 04102, USA
Phone: (844) 370-3979
Mobile Phone: +1 844-370-3979
For those arriving in Maine, Alamo Rent A Car at PWM is an excellent choice, particularly for travelers who appreciate modern convenience, value, and quality service. The overall positive customer feedback—emphasizing the helpfulness of the staff and the cleanliness of the cars—indicates a superior on-the-ground experience, minimizing the stress often associated with airport travel. The guarantee of a "super clean vehicle," as cited by a reviewer, is a simple yet crucial detail for a comfortable trip.
Furthermore, the agency’s recognition as a women-owned business allows customers who prioritize supporting diverse enterprises to do so without sacrificing the professional standards of a major national brand. The inclusion of Active military discounts also provides tangible value and recognition for members of the armed forces and their families, a significant benefit in a state with strong military ties.
The ability to use the online check-in features, self-service kiosks, or even completely 'Skip the Counter' saves precious time, allowing you to quickly secure a versatile SUV—a highly recommended class for exploring Maine—and get on the road to your final destination, whether it's a coastal inn, a mountain lodge, or simply home. For a seamless, clean, and reliably efficient car rental experience right where you land, Alamo Rent A Car at Portland International Jetport stands out as a smart choice for all your mobility needs in the beautiful state of Maine.
Alamo Rent A Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Alamo Rent A Car Photos










Alamo Rent A Car Location
Alamo Rent A Car
1001 Westbrook St, Portland, ME 04102, USA
Alamo Rent A Car Reviews
pickupflightcheck inSUVdeskgentlemanefficientluggagepressurechevy
★ 5★ 4★ 3★ 2★ 1Very helpful Staff. 100% recommend. Don’t rent very many vehicles, but definitely my truck was perfect for my trip. I’ll be back next time to rent from Alamo.
September 16 · Chad ReedEnjoyed the suv we were given for 8 days. No issues at all. Super clean vehicle.
October 10 · Rosemary KowtkoRented from Alamo at Portland Jetport. Line was very long but in fairness, it was long at all of the rental counters. They had 2 people working and the line moved pretty fast. Considering the pace, they were very friendly and efficient. Car was nearly new 2025 with 3k miles on it. Transaction pretty much without a hitch. We try to use Alamo/Enterprise anywhere we go because they are easy to deal with... no surprises, and seem to care about the customers.
August 20 · Mark MAinsley from Alamo in Portland, Maine was so welcoming, fast, and friendly! It’s exactly what you need when you are trying to catch a flight. I always choose Alamo and I have never been disappointed. Also got for a free upgrade to a small SUV from Megan. Nice touch! Keep up the good work!
September 14 · Gary BrockI’ve never been treated so poorly by a rental car company in my life. I had a reservation with Alamo that I booked weeks in advance, stood in line for over an hour, only to be humiliated at the counter. Because my mother and I share the same name, and SHE had an unrelated past rental issue, Alamo treated ME like a criminal.They first told me I owed them $750, then the manager arrived and—in the most dismissive and unkind manner—told me I was on an “adverse risk list” and they would not rent to me. No compassion, no professionalism, just cold and condescending treatment. I am a 95-pound, 26-year-old woman who simply wanted to pick up a reserved vehicle. Instead, I was left stranded, shamed, and spoken to like I had done something wrong.Alamo failed spectacularly at basic customer service. Instead of investigating their own mistake, they took the easy route of denial and disrespect. If this is how they treat paying customers who have done nothing wrong, I shudder to think how they handle other issues.Save yourself the humiliation and rent literally anywhere else.
August 29 · Corliss Cranwell
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