Enterprise Rent-A-Car Introduce
For residents and visitors in the Fox River Valley and surrounding areas of Illinois, including Yorkville, Oswego, and Plano, Enterprise Rent-A-Car at the 938 N Bridge St location is a highly-regarded, local choice for all vehicle rental needs. This facility proudly operates as both a premier Car rental agency and a dedicated Van rental agency, ensuring that whether your requirement is a small, economical sedan for local errands or a large passenger van for a group outing, the right vehicle is available. What truly sets this local office apart is its commitment to exceptional customer care, often highlighted by patrons who describe the team, led by Manager Mitch, as "so professional and knowledgeable" and offering "amazing value and exceptional customer service."
Beyond the standard vehicle offerings, this particular Enterprise location distinguishes itself as a local pillar. It officially Identifies as women-owned, contributing to the diversity and strength of the Illinois business community. Furthermore, it is dedicated to supporting those who serve, offering valuable Active military discounts to service members, veterans, and their families. This combination of community commitment, highly-rated service, and a comprehensive fleet makes the Yorkville Enterprise office a key transportation resource for the area.
While the service is widely praised, it is important for long-time customers to note a recent policy change regarding transportation. Due to reported staffing shortages, the complimentary customer pick-up and drop-off service may no longer be available for general renters, a change that has been disappointing for some long-term patrons. However, Enterprise often prioritizes pick-up service for customers renting through local body shops or dealership replacement programs. Local users should always call ahead to confirm the current availability of transportation services to and from the rental office.
The Enterprise Rent-A-Car office is situated in a convenient, high-visibility spot on North Bridge Street in Yorkville, making it easily reachable for anyone in the Kendall County area. Its location is ideal for quick access and departure, serving as a neighborhood alternative to the more distant airport rental hubs in the greater Chicagoland region.
The physical address for the office is:
938 N Bridge St, Yorkville, IL 60560, USA
For vehicle collection and return, the location provides ample and convenient On-site parking. This detail is a significant convenience factor for renters driving their personal vehicle to the office before switching to a rental. In line with a commitment to serving all community members, the facility ensures full physical accessibility with a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This attention to accessibility ensures a smooth and stress-free start to the rental experience for every customer.
As a full-service transportation provider in Illinois, the Yorkville Enterprise location offers a diverse selection of vehicles and customer-centric rental services tailored to meet a wide range of needs, from individual travel to large group movements.
- Extensive Car Rental Fleet: Offering vehicles across all size classes, including economical compact cars (like the Nissan Versa or similar), midsize sedans (like the Toyota Corolla or similar), full-size models (Chevrolet Malibu or similar), and premium/luxury options for business or special occasions.
- Specialized Van Rental: Maintaining a strong fleet as a Van rental agency, featuring minivans (7- or 8-passenger) for families, as well as 10- and 15-passenger vans for larger groups, teams, or commercial transport. Cargo vans are also available for moving and hauling purposes.
- Truck and SUV Options: A selection of SUVs for family road trips (e.g., standard to premium classes) and various pickup trucks for utility and hauling projects, providing solutions beyond just passenger cars.
- Flexible Payment Acceptance: Offering convenience and security by accepting multiple forms of payment, including major Credit cards, Debit cards, and modern NFC mobile payments, such as tap-to-pay via a smartphone wallet.
- Discounts for Military Community: Providing Active military discounts, including discounted rates for both official government travel and personal leisure travel for active-duty personnel, retired employees, and veterans.
The distinct attributes of the Yorkville Enterprise office are rooted in its dedication to its staff, its community, and its customer experience, providing key advantages for local Illinois users.
- Excellent Local Management and Team: The staff, described by customers as an "amazing team" led by Manager Mitch, consistently receives praise for their professional, knowledgeable, and customer-focused approach, which translates into an easy and pleasant rental process.
- Women-Owned Business: The location proudly Identifies as women-owned, demonstrating a commitment to supporting diverse business ownership in the local community.
- Support for Service Members: A significant highlight is the provision of Active military discounts, offering a tangible benefit to the men and women who serve and their families across the greater Illinois region.
- Seamless Modern Payment: Acceptance of NFC mobile payments, in addition to traditional credit and debit cards, streamlines the checkout process, catering to customers who prefer fast, contactless transactions.
- Guaranteed Accessibility: The facility ensures ease of access for all customers, featuring a Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Convenient On-site Parking: Providing dedicated On-site parking allows customers to easily leave their personal vehicle securely while utilizing the rental car.
For residents of Yorkville and the surrounding Illinois towns looking to rent a vehicle, the Enterprise team encourages direct contact for the most up-to-date information on availability and specific policies, such as the current status of their local transportation service.
Address: 938 N Bridge St, Yorkville, IL 60560, USA
Phone: (630) 553-0228
Mobile Phone: +1 630-553-0228
The operating hours of the Yorkville branch are typically Monday through Friday 8:00 AM to 6:00 PM and Saturday 9:00 AM to 12:00 PM, with the location being closed on Sundays. Customers planning an after-hours return should utilize the designated key drop box and note that they remain responsible for the vehicle until it is formally inspected by an employee on the next business day.
For Illinois users, the Enterprise Rent-A-Car in Yorkville represents an excellent option, particularly for those prioritizing professional, high-quality service and convenience. The most compelling reasons to choose this location center on its customer-centric values and superior fleet management. Led by a highly-rated team, the office delivers an "amazing value" that goes beyond just the rental rate, focusing on a knowledgeable and smooth experience that reduces the stress typically associated with vehicle hire.
The unique local features—specifically its status as a women-owned business and the availability of active military discounts—demonstrate a commitment to community values and support. Furthermore, the modern convenience of NFC mobile payments and the practical benefit of an accessible facility with on-site parking solidify its appeal as a local neighborhood choice. While the reduction in complimentary home pick-up service is a noted change, the overall quality and professionalism of the manager and team ensure that Enterprise in Yorkville remains a valuable and highly recommended asset for car and van rental in the Fox River Valley region of Illinois.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
938 N Bridge St, Yorkville, IL 60560, USA
Enterprise Rent-A-Car Reviews
pricesmanagerpick upteamjobinsuranceSUVtrainingdiscountwalking
★ 5★ 4★ 3★ 2★ 1After 25+ years of using Enterprise as my rental car service, I have been told that they can no longer pick me up when I rent a car. I rented from the Plano Illinois location and then continued to rent when they moved to Yorkville Illinois. I have been told due to a shortage of staffing, picking me up is no longer an option. This message was given to me directly by the manager in Yorkville when I walked into rent my vehicle on October 8. I have never had this problem, and their drivers actually know where I live by memory because they have been to my house numerous times. It is disappointing because now I have to look for an alternative rental car company. The advantage of using Enterprise is gone because they will no longer pick me up or take me home. This same location will send drivers to the town that I live in, only 2 miles from where I live to pick up customers from a body shop, but they will no longer come to my home to pick me up when I rent a vehicle. Disappointing to say the least.
October 16 · brian scheleEnterprise is a fantastic rental company, and this location is awesome! The manager Mitch and his amazing team are so professional and knowledgeable. Offering amazing value and exceptional customer service . Thank you ! You are a valuable asset to this community!
October 03 · Susan ScottI will never use this company for a rental car ever again. Customer service is horrible, tried talking over me every time I tried to make a point, not properly training staff to give customers the correct information. Was told something different from every person I spoke with. Unless you want to deal with incompetence do not use this for your rental services
August 25 · Amy CerveraThe Yorkville location will no longer get my business due to some issues with their management. I told their manager, Jessica, that I had a discount code through my company for personal use, yet they refused to allow me to use it without some type of itinerary that I would have needed to provide. It would have been no issues to provide it, but I did not appreciate having to jump through hoops as a customer. I chose to take my business elsewhere instead of using the car rental location 3 minutes from my house. Instead of Jessica asking to see a business card, work ID, or work email, I was told I couldn't use the code and she basically set up another reservation (without my knowledge or approval) using normal pricing. Again, Yorkville Enterprise-Rent-A-Car will no longer get my business even though they are conveniently located 1.4 miles from my home.
May 29 · Kendall ProphettAn amazing experience!I would highly recommend Enterprise vehicle rental. The people are just so personable, answered any ?’s, were on time, just a great experience! TyPam Fuller
April 11 · Pamela Fuller
More Car Rental Near Me
Enterprise Rent-A-Car4.0 (266 reviews)51 Kendall Point Dr, Oswego, IL 60543, USA
Green Van Transport5.0 (98 reviews)2181 Charleston Dr, Aurora, IL 60506, USA
Hertz Car Rental - Aurora - North Lake Street2.0 (185 reviews)902 N Lake St, Aurora, IL 60506, USA
Enterprise Rent-A-Car4.0 (344 reviews)849 N Lake St, Aurora, IL 60506, USA
Budget Car Rental2.0 (78 reviews)1311 N Lake St, Aurora, IL 60506, USA
Avis Car Rental3.0 (61 reviews)1311 N Lake St, Aurora, IL 60506, USA
Freedom 1st Transportation3.0 (63 reviews)200 Poplar Pl Unit C, North Aurora, IL 60542, USA
Hertz Car Rental - Plainfield - South Route 592.0 (204 reviews)11914 S Rte 59 Unit 116, Plainfield, IL 60585, USA
Enterprise Rent-A-Car4.0 (191 reviews)12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA
Vintage Photography Truck Rentals5.0 (2 reviews)4011 Illinois Rte 59, Naperville, IL 60564, USA
Sheba Car Rentals5.0 (2 reviews)615 Conservatory Ln, Aurora, IL 60502, USA
Enterprise Rent-A-Car4.0 (273 reviews)4000 Ogden Ave, Aurora, IL 60504, USA
Categories
Top Visited Sites
Go Rentals4.0 (4 reviews)
Hertz Car Rental - Hackettstown - East Plane Street HLE3.0 (55 reviews)
Mango Car Rental 芒果租车5.0 (5 reviews)
Alamo Rent A Car4.0 (9 reviews)
GREENSKY AUTO GROUP,INC.3.0 (6 reviews)
Guardian Auto Rentals5.0 (23 reviews)Trending Car Rental Blog Posts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
What Happens When the Rental Car Company Cancels Your Reservation
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
Why You Should Always Check Tire Pressure Before Leaving the Lot
How to Choose the Best Rental Car for a Ski Resort Vacation in the U.S.
The Role of Credit History in Renting a Car — What You Should Know
