Payless Car Rental

- 3450 E Airport Dr, Ontario, CA 91761

For visitors and residents of Southern California's bustling Inland Empire, having reliable and affordable transportation is essential. Payless Car Rental, operating at a convenient location near the Ontario International Airport (ONT), positions itself as an option for budget-conscious travelers and locals seeking a dependable vehicle. As both a dedicated car rental and a van rental agency, this location provides a diverse range of vehicles, from efficient economy cars perfect for city commutes to spacious passenger vans for family trips or group travel across California.

Located in the city of Ontario, this Payless branch serves as a gateway to the entire Southern California region. Whether your journey takes you toward the beaches of Orange County, the urban expanse of Los Angeles, or the scenic mountain resorts like Big Bear, securing a suitable rental car is the first step. Payless aims to streamline the rental process, offering a convenient alternative to other major rental agencies by focusing on competitive pricing and ease of access right off the airport grounds.

The facility welcomes customers seven days a week, operating with extended hours from 6:00 AM to 11:30 PM, ensuring travelers arriving or departing at most times of the day can pick up or drop off their vehicle with relative convenience.

The Payless Car Rental branch is strategically situated in the heart of the Inland Empire’s transportation hub, just steps away from the Ontario International Airport (ONT). Its specific address places it within the Rental Car Center, making it highly accessible for air travelers. The precise address is:

3450 E Airport Dr, Ontario, CA 91761, USA

Accessibility from the airport terminals is managed efficiently through the airport’s free shuttle bus service. This shuttle runs regularly between the passenger terminals (Terminals 2 and 4) and the Rental Car Center, where Payless is located. Upon arrival at the Rental Car Facility, the Payless counter and vehicles are easily reachable. For those driving to the location, the facility is conveniently located near Haven Avenue, a major arterial road in the area.

The location demonstrates a commitment to broad accessibility by providing:

• Wheelchair accessible entrance.
• Wheelchair accessible parking lot.

These features ensure that all customers, including those with mobility concerns, can access the rental facilities comfortably.

Payless Car Rental at the Ontario airport location provides essential services and options designed to cater to various customer needs, from short-term leisure rentals to longer-term business use. Their fleet is classified into two main types of agencies—Car Rental Agency and Van Rental Agency—reflecting a wide range of vehicle options. The core services available include:

• Diverse Vehicle Fleet: Offering options from compact, economy, and standard cars for maximum fuel efficiency, to full-size sedans, and various SUVs (Intermediate, Standard, and Full-Size). They also specialize in larger group transportation with Minivans and 12-Passenger Vans.
• Online and Counter Reservations: Allowing customers to book their ideal vehicle in advance through various online platforms or directly at the counter upon arrival.
• Flexible Payment Options: Acceptance of major Credit Cards, Debit Cards (subject to specific policies and holds which may involve presenting additional identification and an increased hold amount, typically up to an additional $300 beyond the estimated rental cost, and with US-issued debit cards only), and convenient NFC Mobile Payments.
• Extended Roadside Assistance: Optional purchase of additional protection covering services such as emergency road service towing, jump starts, flat tire changes, and lockout service.
• One-Way Rentals: The ability to rent a car at the ONT location and return it to another participating location, based on availability and subject to potential surcharges for unauthorized one-way returns.
• Prepaid Rental Options: Availability of prepaid reservations, which may offer savings but are subject to specific cancellation policies (often requiring cancellation at least 48 hours prior to pickup for a full refund minus any processing fees, with no refunds for early returns).
• Additional Driver Options: Allowing a spouse or domestic partner to be added as a driver without needing to appear at the counter (if they have a valid license), with a limit of one additional driver per contract generally. Additional drivers must typically be 25 or older.

This Payless location offers several key features and highlights that may appeal to Southern California customers:

• Competitive Pricing Focus: Many customers choose Payless specifically for its cost-effective rates, often found when booking through comparison or third-party reservation sites, making it an attractive option for budget-conscious travelers seeking savings.
• Active Military Discounts: The agency prominently highlights the availability of active military discounts, a valuable feature for service members and their families traveling in or out of the Inland Empire.
• On-Airport Shuttle Service: A major convenience is the free and frequent shuttle service provided by ONT airport, which swiftly transports customers from the terminal directly to the Rental Car Center where Payless operates.
• Extended Daily Hours: Operating from 6:00 AM to 11:30 PM daily provides a wide window for vehicle pick-up and drop-off, accommodating a majority of flight schedules at ONT.
• Diverse Fleet Selection: Beyond standard sedans, the presence of various SUVs and large 12-Passenger Vans makes it a capable provider for large families, group tours, or business crews needing ample space for passengers and cargo.
• Acceptance of Debit Cards for Deposit: While subject to strict terms, the acceptance of debit cards for the required security hold, alongside major credit cards, offers flexibility for renters who prefer or need to use a debit card (US-issued only).
• Accessibility Provisions: The provision of both a wheelchair accessible entrance and parking lot demonstrates adherence to modern standards of customer service for all individuals.

For reservations, inquiries, or assistance with an existing rental, customers can reach the Payless Car Rental branch at the following contact points:

Address: 3450 E Airport Dr, Ontario, CA 91761, USA

Phone: (909) 390-1750

Mobile Phone: +1 909-390-1750

Customers are encouraged to call ahead for clarification on specific rental policies, especially regarding payment holds, vehicle availability, and discount terms.

Payless Car Rental at the Ontario International Airport presents a compelling proposition for those prioritizing value in their car rental choice. The ability to secure a vehicle at a potentially lower cost than competitors is a significant draw, as highlighted by customer experiences where the agency provided the "least expensive option." This focus on competitive pricing is Payless’s primary strength, particularly valuable for travelers using the Inland Empire as a stepping stone to other, more expensive parts of Southern California.

The convenient on-airport proximity, complete with a free shuttle to the Rental Car Center, minimizes travel friction upon arrival in Ontario, a key factor for air travelers. Furthermore, the inclusion of essential services like van rentals and the acknowledged availability of active military discounts makes the offering more versatile and inclusive.

However, prospective renters should be prepared to be proactive. While some customers report a smooth process, other feedback points to potential challenges, such as unexpected vehicle breakdowns and subsequent billing issues. It is highly recommended that renters review their contract thoroughly upon pickup and return, confirm the vehicle type and features received, and carefully inspect the car for cleanliness and existing damage. Understanding the deposit hold structure, especially when using a debit card (which can involve a substantial hold and a lengthy refund process), is also critical for managing personal finances during the rental period. By prioritizing cost savings and preparing for a rigorous verification process at the counter, Payless remains a viable and value-driven choice for transportation in the California region.

Payless Car Rental

3450 E Airport Dr, Ontario, CA 91761, USA