Enterprise Rent-A-Car

- 150 Motorworld Dr, Wilkes-Barre, PA 18702

For residents and visitors in Northeastern Pennsylvania, finding a reliable and customer-focused car rental solution is essential, whether you need a temporary replacement vehicle, an extra set of wheels for a weekend trip to the Poconos, or a spacious van for a group outing. Enterprise Rent-A-Car in Wilkes-Barre, situated conveniently on Motorworld Drive, stands out as a key local resource for all your vehicle rental needs. This location serves as both a car rental agency and a dedicated van rental agency, providing a diverse fleet and professional service tailored to the local community.

The Wilkes-Barre location is not just another branch; it is noted for being a women-owned business, demonstrating a commitment to diversity and community involvement within the Pennsylvania business landscape. With a strong focus on customer satisfaction and hassle-free service—as evidenced by testimonials from local users—this Enterprise branch aims to make your rental experience smooth, professional, and convenient from the moment you reserve your vehicle to the final return.

The Enterprise Rent-A-Car branch is ideally located in Wilkes-Barre, Pennsylvania, in an area known for its automotive dealerships and easy access to major local roads. The specific address places it on Motorworld Drive, making it a central and easily navigable destination for customers coming from various parts of the Wyoming Valley and beyond. This accessibility is a significant advantage for Pennsylvania locals, especially those who require a rental due to vehicle maintenance or an unexpected accident. The proximity to main thoroughfares simplifies both the pickup and drop-off process.

In addition to its convenient geographical positioning, the branch is dedicated to ensuring accessibility for all customers. They offer essential features to accommodate individuals with mobility concerns, which is a commendable commitment to serving the entire community. Furthermore, the availability of on-site parking at the location ensures that customers arriving in their own vehicles for the rental process have a secure and convenient place to leave their car until they return.

The Enterprise Rent-A-Car location in Wilkes-Barre offers a comprehensive range of rental services designed to meet diverse travel and transportation requirements. Whether you are seeking an economy car for daily commuting, a comfortable sedan for a business trip, or a large passenger van for a family reunion, this agency has options to suit almost any need. The team is known for working closely with customers, including coordinating with local body shops and insurance companies for replacement rentals.

Core services provided by this Enterprise branch include:

• Standard Car Rental: A wide selection of vehicles ranging from fuel-efficient economy and compact cars to spacious full-size sedans and premium models.
• Van Rental Agency Services: Specializing in van rentals, including minivans for family travel and passenger vans (potentially up to 15-passenger capacity) for group transport, which is highly beneficial for organizations and large families in the Pennsylvania area.
• SUV Rental: A variety of sport utility vehicles, including intermediate, standard, and full-size SUVs, offering flexibility, space, and comfort for longer journeys or adverse weather conditions common in Pennsylvania.
• Truck and Pickup Rental: While some specialty trucks may be handled through dedicated Enterprise Truck Rental divisions, this location facilitates the rental of pickup trucks, which can be useful for light hauling, moving, or DIY projects.
• Insurance and Body Shop Replacement Rentals: Offering direct billing and streamlined coordination with insurance providers and local repair facilities, a crucial service for customers in Wilkes-Barre whose personal vehicle is out of commission due to an accident. The experience of agents delivering vehicles directly to body shops highlights this commitment to convenience.
• Flexible Payment Options: Accepting various payment methods for ease of transaction.

Several distinct features and policies help this Wilkes-Barre Enterprise branch stand out in the local market, demonstrating a focus on customer service, inclusion, and convenience for the local Pennsylvania community.

Key features and highlights include:

• Designation as a Women-Owned Business: This designation is a proud highlight, reflecting commitment to diversity in business ownership and operations.
• Active Military Discounts: Offering discounted rates for active military members. This provides a valuable benefit for service personnel and their families in the region, recognizing their service.
• Wheelchair Accessible Entrance and Parking Lot: A commitment to physical accessibility ensures that all community members, regardless of mobility needs, can comfortably access the building and parking facilities.
• Diverse Payment Methods: Convenience is key, and the branch accepts all major credit cards, debit cards, and NFC mobile payments, providing multiple ways for customers to secure their rental.
• On-Site Parking: Designated parking is available for customers, simplifying the logistics of picking up or dropping off a rental vehicle.
• Highly Rated Customer Service: Based on local customer feedback, the agents are consistently described as customer-oriented, polite, courteous, helpful, and professional, making the overall experience "hassle-free."
• Commitment to Flexible Rental Extensions: As one customer review noted, the staff maintains communication with repair shops and insurance companies, extending rentals with "no issues at all" for cars delayed in service, which alleviates a common stressor for renters.

To inquire about vehicle availability, make a reservation, or discuss rental details, customers can easily reach the Enterprise Rent-A-Car branch using the following contact information:

Address: 150 Motorworld Dr, Wilkes-Barre, PA 18702, USA
Phone: (570) 829-0055

For those living in or visiting Pennsylvania, choosing the Enterprise Rent-A-Car location on Motorworld Drive in Wilkes-Barre is a decision that prioritizes both convenience and quality service. The combination of a professionally maintained, diverse fleet—from small economy cars perfect for navigating local PA roads to large vans for group excursions to nearby attractions—and a genuinely customer-first approach makes this branch an excellent choice.

One of the most compelling reasons to choose this location is the demonstrated commitment to customer care, particularly in situations that often involve stress, such as vehicle breakdowns or accidents. Customer reviews repeatedly praise the staff for their professionalism and their willingness to go the extra mile, such as arranging for rental delivery to a body shop right on time at 8:00 AM, a service that provides immediate relief and convenience. This level of personalized, communicative service is invaluable, ensuring that your mobility is restored with minimal disruption.

Furthermore, the financial transparency and straightforward processes are highly appreciated. The procedure for rental return is clearly explained and made easy, and the prompt removal of temporary holds ($100.00 debit mentioned in one review) from credit cards the very next business day builds trust and confidence with the customer. The recognition of active military members through dedicated discounts further solidifies its standing as a community-minded and inclusive business.

Whether you are a local resident needing a dependable replacement vehicle, a business traveler in the Wilkes-Barre area, or planning a trip across Pennsylvania and require a reliable rental partner, the Enterprise team on Motorworld Drive offers the vehicles, accessibility, and stellar customer service you can depend on. The locally owned and operated feel, backed by the resources of a national company, creates a superior rental experience that is truly worth choosing.

Enterprise Rent-A-Car

150 Motorworld Dr, Wilkes-Barre, PA 18702, USA