Avis Car Rental Introduce
For New Yorkers on Long Island, or those traveling into the area for business or leisure, finding a dependable and reputable car rental agency is essential for navigating the region's complex network of roadways. Avis Car Rental, a globally recognized brand, maintains a key presence in Hauppauge, New York. This location serves as a convenient hub for residents of Suffolk County and neighboring areas who require a temporary vehicle for any purpose, from weekend getaways to essential business travel and larger group transport needs.
Avis is known for offering a wide selection of well-maintained vehicles, aiming to provide a seamless travel experience for its customers. The Hauppauge branch is classified as both a Car Rental Agency and a Van Rental Agency, signifying its capacity to meet a variety of transportation demands. Whether you need an economy car for city driving, a spacious SUV for a family trip to the Hamptons, or a passenger van for a group outing or a move, the company positions itself as a comprehensive local solution. Customers in the New York area often prioritize reliability and availability, and the diverse fleet offered by a major national brand like Avis aims to fulfill those expectations.
However, potential customers should be aware that, as with any high-volume service provider, customer experiences can be varied. We strongly encourage all renters to confirm vehicle availability for their specific reservation details well in advance, and to thoroughly review all terms and conditions, especially concerning cancellation policies and required financial holds, to prevent unexpected issues.
The Avis Car Rental branch is strategically located in Hauppauge, a key commercial and industrial hub within Suffolk County, Long Island. This positioning makes it highly accessible for New Yorkers living or working in the central and western parts of Long Island. Situated just off a major thoroughfare, the location offers relatively easy access for both local residents and visitors arriving from Queens, Brooklyn, or other parts of the New York metropolitan area.
The address places it within a commercial sector that is convenient to both the Long Island Expressway (I-495) and other main roads, streamlining the pick-up and drop-off process and reducing travel time into the facility. This is particularly beneficial for New York-based professionals who value efficiency.
The facility itself demonstrates a commitment to inclusive service through important accessibility features, including a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot. These features are significant for ensuring that all members of the New York community can access the rental services without unnecessary barriers.
The core business of the Hauppauge Avis branch revolves around providing quality vehicle rentals, but it also offers a variety of services designed to enhance the rental experience for the New York traveler. The types of vehicles available cover a broad spectrum of needs, which is critical for the diverse requirements of the Long Island and New York State customer base. Customers can typically choose from:
- Passenger Car Rental: Ranging from smaller economy models for cost-effective local transit to full-size sedans and premium vehicles for business and comfortable long-distance travel.
- SUV Rental: A popular choice for families and for traveling across various Long Island destinations, providing extra space and versatility.
- Van Rental Agency Services: Specializing in larger-capacity vans, such as 12-passenger or 15-passenger models, which are perfect for group events, church outings, sports teams, or transporting large amounts of gear.
- Electric Vehicle (EV) Options: Many modern Avis fleets include electric or hybrid vehicles, offering an environmentally conscious alternative for the New York driver interested in saving on gas and experiencing new vehicle technology.
- One-Way Rentals: The convenience of picking up a car in Hauppauge and dropping it off at another Avis location, which is invaluable for travelers coming into or leaving the New York area.
- Various Insurance and Protection Plans: Options to add coverage for financial peace of mind during the rental period.
Avis, as a national brand, provides specific highlights and operational features that cater to a broad customer base, including local New York residents and military personnel. The provided highlights for this location include:
- Acceptance of Major Payment Methods: Customers can use Credit Cards and Debit Cards for payments, although renters must review the location’s specific policy on using debit cards for the required security hold, as rules often vary.
- Discounts for Service Members: The branch offers Active Military Discounts, providing a valuable benefit to the many military personnel and veterans residing throughout Long Island and the greater New York area.
- Accessibility: Essential Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot features ensure the location is usable by all customers.
- Diverse Fleet Selection: The general Avis fleet offers numerous classes beyond standard cars, including Minivans, Pickup Trucks, Premium Crossovers, and Luxury vehicles, allowing customers to select a vehicle that perfectly matches their specific New York travel itinerary.
- Advanced Booking Options: Avis offers online and mobile app reservations, streamlining the booking process and allowing customers to manage their rentals efficiently.
Customers needing to contact the Avis Car Rental branch for reservations, changes, or immediate inquiries can use the following information. Please note that for general customer service issues beyond the local branch's capability, customers may need to contact the corporate reservation or customer support lines, as per the noted customer reviews.
Address: 110 Motor Pkwy, Hauppauge, NY 11788, USA
Phone: (631) 273-4060
Mobile Phone: +1 631-273-4060
Choosing a major company like Avis in Hauppauge is often attractive to New York customers due to the promise of brand consistency, a large fleet selection, and the backing of a large corporation. The primary reason for selecting this location is its dual role as a Car rental agency and Van rental agency, providing essential larger vehicles that are not always available at smaller, local competitors. For Long Island residents planning group transportation or requiring a van, this specialized service is a significant advantage.
Furthermore, the dedicated Active Military Discounts are a strong draw for the many military families on Long Island. The commitment to physical accessibility, noted by the presence of a wheelchair accessible entrance and parking lot, makes it a responsible choice for all members of the community.
However, it is crucial for customers to manage their expectations regarding service quality, as noted in public reviews, which have highlighted significant challenges with customer service, unexpected cancellations, and issues with refunds. To ensure a positive experience, New York customers should consider:
- Always confirming their vehicle type and availability with the *local* branch directly, not just through online booking systems, especially when reserving specialty vehicles.
- Obtaining all cancellation and refund policies in writing and retaining copies of all communication regarding charges.
- Thoroughly inspecting the vehicle's cleanliness and registration status before leaving the lot.
- Comparing prices with other local providers, as some reviews suggest better value might be found elsewhere.
By conducting due diligence and leveraging the company's strengths—its fleet diversity and institutional offerings like the military discount—Avis Car Rental in Hauppauge can be a viable and necessary solution for your Long Island vehicle rental needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental Reviews
reservationphone
★ 5★ 4★ 3★ 2★ 1Customer service at this car rental needs lots of improvements. The service person was impolite/rude. She was unable to answer questions and could not explain the process of renting a car, especially since this was my first interaction with the organization. She abruptly cut off the phone in mid conversation. When I redialed, the phone rang for several minutes with no one to pick up. I believe that customer service is necessary
May 15 · korto scottDO NOT RENT FROM AVIS EVER! Spend the few extra dollars and go to enterprise! Tried 3 times to rent a car on 3/10 because there was A TON of "availability of cars" on their website for this location. They called me within minutes to tell me they only had a mini-van that smelled like cigarettes. They told me I wouldn't want to take it and they would be cancelling my reservations. They immediately cancelled them and I received that via confirmation. On 3/13, I check my credit card and I was charged cancellation fees for all 3 times I tried to reserve a car. I immediately called Avis and let them know that they did not have any cars and I should not be penalized for a cancellation fee. They agree and "refunded" the money. They told me it would be 3-5 business days to see the refund. Well, it is now a full 2 weeks later and the $150 is still not refunded. I have called back a few more times and they are now blaming my card company.. its Chase, a very well know bank in the area. They are saying it could now take up to 14 business days. I have tried to be patients, but this is absurd holding money that should have never been charged in the first place. We immediately called the enterprise down the street, got a car, and actually at a cheaper price, and had no issues! They made the process SO smooth, had a ton of availability just like their website stated and was so quick to get in touch with us and make sure we were on our way for pick up. Avis's website is NOT UP TO DATE! They said they had a TON of options on their own website and all of the 3rd party companies as well at this location, but literally had NOTHING.
March 28 · Danielle CrimiIts greatly improved in service and inventory. People don’t realize that this is a small mom and pop shop. This isn’t a major airport. Also people are assuming that car should be readily available all the time when in reality there is a limited supply. I never have had a problem in the last five years of renting from them either picking up or dropping off. I rent for work and, I keep coming here because of the fact that this is the only car rental place that I can drop off my personal car in the parking lot and know that it will be safe.
November 01 · Raja KWorst car rental experience ever (although I'm not sure you can call it a car rental experience when the location literally has ZERO cars on site even though a reservation was made). Aside from having no signage to tell you that the rental car place is inside the sketchy Radisson Hotel lobby, this was by far the most frustrating and unprofessional service I have encountered. After arriving to pick up our reserved car on Saturday at 2pm, calling the attendant because apparently there is no need for the employee to actually be at the rental desk ever and its fine company policy to have people call him on his personal cell phone for help -he finally arrived and said they had no rental cars on site. He said they MIGHT have one at noon on Sunday. I then contacted my company to make other arrangements since this was a business rental and they made the reservation, so they rebooked the car for Sunday at noon from the same location (despite my advice to FIND SOMEPLACE ELSE) since other rental car places were closed on Sunday and this was the only option. I called ahead on Sunday morning to make sure they would have a car, and was informed that if I came at noon they would have a car. I arrived at 11:45 to an empty desk, called and texted repeatedly with the employee as per the handwritten sign on the desk, and he showed up with a car at 12:15 that "might smell a little like weed smoke". Car is fine, but whatever game this guy has running out of this location is a joke. DO NOT RENT FROM THIS LOCATION. I'm not sure how they can even call this a car rental place.
February 27 · Janine HaasI had a very easy and simple process renting the vehicle and the Chevrolet Traverse was in excellent condition. Drop off was easy and simple as well. Love Avis
January 14 · Ayesha D
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