Avis Car Rental

- 18434 Showalter Rd, Hagerstown, MD 21742

For residents and travelers in the Western Maryland region, securing reliable ground transportation is made effortless by the presence of Avis Car Rental at the Hagerstown Regional Airport (HGR). Located conveniently on Showalter Road, this branch provides essential car rental and van rental services, acting as a critical gateway for people flying into the region or for local Washington County residents needing a temporary vehicle for business or pleasure.

The Avis location at HGR, designated as both a car and van rental agency, is known for blending the efficiency of a major national brand with truly exceptional local customer service. In fact, customer feedback frequently highlights the counter staff's dedication. Renters have consistently praised the team for being "extremely friendly," going "above and beyond" to solve issues, and even saving customers "in a pinch" when other companies fell short. This proactive, problem-solving attitude ensures a smooth and stress-free rental process, which is especially important for travelers after a flight or locals who are dealing with unexpected vehicle issues.

The selection of vehicles at this Hagerstown location is designed to cater to Maryland's diverse needs. Whether a local military family is picking up a car using their special discount, a business team needs a Standard Sedan, or a group of friends requires a spacious Passenger Van for a trip to nearby Antietam National Battlefield or the Appalachian Trail, the Avis fleet is comprehensive. They pride themselves on providing clean, well-maintained cars and offering renters the opportunity to view their options and choose the best fit for their specific journey, ensuring customer satisfaction before they even leave the airport property.

Accessibility is another cornerstone of the service offered here. Avis at HGR has incorporated full accessibility features, including a wheelchair accessible entrance, parking lot, and seating within the facility. Furthermore, the agency supports the significant military community in and around Hagerstown and Fort Detrick by offering valuable active military discounts, making reliable travel more affordable for service members and their families.

The Avis Car Rental branch is perfectly positioned to serve air travelers arriving in Western Maryland and local residents across Washington County. Its location directly on the Hagerstown Regional Airport (HGR) property minimizes transfer time and maximizes convenience.

The full address for the location is:

18434 Showalter Rd, Hagerstown, MD 21742, USA

• **Airport Convenience:** Being an "onsite service" provider, the Avis counter is typically located within the baggage claim area of the airport terminal. This allows airline passengers to proceed directly from their flight to the rental counter without needing a shuttle.
• **Walk-Up Renter Friendly:** For local Maryland residents who need a rental, the location is easily accessible by following airport signs for "Arrivals" or "Baggage Claim," which lead directly to the Avis counter and on-site parked vehicles.
• **Highway Proximity:** The airport is situated near major regional roadways, including Interstate 81 (I-81) and Interstate 70 (I-70), providing fast access to Hagerstown, Chambersburg, and connections toward Frederick, Baltimore, and the Washington D.C. metro area.
• **Full Accessibility:** The facility is designed for maximum ease of use for all customers, featuring a **wheelchair accessible entrance**, designated **wheelchair accessible parking lot**, and **wheelchair accessible seating** at the counter area.

Avis Car Rental at Hagerstown Regional Airport is a full-service transportation hub, offering a wide array of options tailored to the needs of the Washington County and surrounding Maryland communities.

• **Car Rental Agency:** Offers a comprehensive fleet from fuel-efficient Economy and Compact cars, versatile SUVs, Mid-size and Full-size Sedans, to Luxury and Signature Series vehicles, ensuring a perfect fit for any Maryland road trip or business travel requirement.
• **Van Rental Agency:** Provides a selection of multi-passenger vehicles, including spacious **Minivans** (typically seating 7) and large **12- and 15-Passenger Vans**, crucial for group travel, sports teams, church groups, and corporate outings around the region.
• **Onsite Services:** The rental process is streamlined as an onsite operation, meaning the counter and the vehicles are located directly at the airport terminal for quick pick-up and drop-off.
• **Active Military Discounts:** Acknowledging the dedicated service of military personnel, the branch offers special discounted rates for **active military, veterans, National Guard, and Reservists**, often in partnership with organizations like WeSalute+.
• **Flexible Payment Methods:** Accommodates modern transaction needs by accepting major **Credit Cards**, **Debit Cards** (subject to specific rental policies), and **NFC mobile payments**.
• **Optional Equipment:** Offers additional travel conveniences such as GPS units and child safety seat rentals to ensure a safe and fully prepared journey.
• **Avis Preferred Service:** Through the Avis loyalty program, members can enjoy faster reservations, quicker checkout, and other exclusive benefits.

The Avis location at 18434 Showalter Rd is distinguished by its customer-centric approach and commitment to convenient, high-quality service, making it a preferred choice for many in the Maryland/Washington County area.

• **High-Praise Customer Service:** The staff is consistently highlighted in customer reviews for being "extremely friendly" and resourceful, showcasing an ability to resolve complex issues quickly and courteously, including handling last-minute cancellations from competing agencies.
• **Military Community Support:** The availability of **active military discounts** is a significant feature, directly benefiting the substantial number of service members and their families in the Hagerstown and surrounding areas.
• **Vehicle Choice Flexibility:** The team allows customers to **look at the options** to choose the best-suited vehicle for their needs, a customer service detail that enhances satisfaction and ensures a perfect match for their trip.
• **Ultimate Accessibility:** Complete **wheelchair accessibility**—from the entrance and parking to the interior seating—demonstrates a strong commitment to serving all members of the community without hindrance.
• **Modern Payment Options:** Acceptance of **NFC mobile payments** provides a fast, contactless, and efficient way to pay, catering to the expectations of modern travelers.
• **Clean and Well-Maintained Fleet:** Customer testimonials regularly point out that the rental cars are "very clean," indicating a high standard of vehicle maintenance and preparation that renters can rely on.

To reserve a vehicle, inquire about fleet availability, or confirm details regarding active military discounts, local Maryland residents and visitors can use the following information:

Address: 18434 Showalter Rd, Hagerstown, MD 21742, USA (Located at Hagerstown Regional Airport - HGR)

Phone: (301) 791-1425

Mobile Phone: +1 301-791-1425

Choosing Avis Car Rental at the Hagerstown Regional Airport (HGR) is highly recommended for Maryland residents and visitors who value exceptional convenience and personal service. The location offers a robust solution for a variety of rental needs, particularly in the unique Western Maryland market.

First and foremost, the consistently excellent **local customer service** is a standout reason to choose this branch. The staff's proven ability to turn a challenging situation—like a cancelled reservation from a competitor—into a positive one, as noted in customer reviews, underscores their professionalism and commitment to the renter. When your travel plans depend on your rental, this level of friendly, efficient problem-solving is invaluable.

Furthermore, the physical location's advantage cannot be overstated. As an **onsite airport rental agency**, it offers immediate access to a car upon arrival at HGR, eliminating time-consuming transfers. For residents, the easy access from I-81 and I-70 makes both pick-up and return quick and straightforward, minimizing time spent away from work or family.

Finally, the combination of a diverse fleet—offering everything from Minivans for family vacations to sedans for local errands—and the social consciousness demonstrated through **active military discounts** and **full accessibility** features ensures that Avis HGR is a welcoming and capable partner for all of your transportation needs in the Hagerstown and Washington County area.

Avis Car Rental

18434 Showalter Rd, Hagerstown, MD 21742, USA