Enterprise Rent-A-Car Introduce
For residents and visitors in the Western Maryland region, securing reliable and hassle-free transportation is essential, whether for a cross-state road trip, business travel, or a temporary replacement vehicle. The Enterprise Rent-A-Car branch located on Dual Highway in Hagerstown stands out as a premier local provider, combining the resources of a global brand with a personalized, customer-focused neighborhood approach. This location has consistently earned high praise from local customers, often for the exceptional, friendly, and professional conduct of its staff, creating a truly positive rental experience from the initial pick-up to the final return.
This Hagerstown facility serves as both a primary Car rental agency and a Van rental agency, meaning you can find everything from economical sedans for efficient commuting to spacious minivans and larger passenger vans for group outings or family vacations to nearby destinations like Antietam National Battlefield or the Appalachian Trail. The focus here is on ensuring the process is smooth and stress-free, a commitment evidenced by customer shout-outs for representatives who embody a warm and genuinely welcoming attitude. Renting a vehicle should enhance your plans, not complicate them, and the Enterprise team on Dual Highway is dedicated to that principle.
It is also noteworthy that this branch identifies as a women-owned business. For customers in Maryland who value supporting diverse local enterprises, choosing this Enterprise location allows you to access world-class vehicle options while supporting local business leadership. This blend of corporate reliability and community-focused management makes the Dual Highway branch a smart choice for all your mobility needs in the Hagerstown area. We invite you to explore the specifics of their convenient location, the range of services they offer, and the key benefits that make them a standout choice for Washington County drivers.
The Enterprise Rent-A-Car branch is ideally situated along a major thoroughfare in Hagerstown, making it exceptionally easy to reach for local residents and those traveling through the area.
The address is: 700 Dual Hwy, Hagerstown, MD 21740, USA.
The location on Dual Highway provides immediate access to US Route 40, a key east-west corridor, and is only a short drive from Interstate 81 and Interstate 70, which connect Hagerstown to the greater Mid-Atlantic region, including Baltimore and Frederick. This strategic position ensures that whether you are heading north to Pennsylvania, south to West Virginia, or east across Maryland, you can begin your journey quickly.
Customer convenience and accessibility are a high priority at this facility, featuring:
- On-site Parking: Customers benefit from dedicated parking right at the location, simplifying the process of dropping off your personal vehicle when picking up your rental.
- Wheelchair Accessible Entrance: The premises are designed to be fully accessible, ensuring ease of entry for all customers, including those with mobility challenges.
- Wheelchair Accessible Parking Lot: Designated parking spaces comply with accessibility standards, providing convenience and safety for all guests.
Current operating hours are structured to accommodate both early-morning pick-ups and evening returns, though specific times should be confirmed when booking:
- Monday to Friday: Generally 7:30 AM – 6:00 PM.
- Saturday: Generally 9:00 AM – 4:00 PM.
- Sunday: Generally Closed (Note: Some Enterprise locations may offer limited Sunday hours; always check with the branch).
As a dual-purpose car and van rental agency, the Enterprise branch on Dual Highway in Hagerstown offers a broad selection of vehicle classes and specialized rental services to meet almost any transportation requirement.
- Standard Passenger Vehicle Rentals: A wide fleet encompassing economy cars for budget-conscious travel, mid-size and full-size sedans for comfort and business use, and premium/luxury cars for special occasions.
- SUV and Crossover Fleet: Providing various sizes of SUVs (compact, mid-size, and standard) that are excellent for navigating the changing seasons of Western Maryland and providing ample space for outdoor gear or family luggage.
- Van Rental Options: The core of their large vehicle service includes minivans for families of up to seven or eight, as well as 12- and 15-passenger vans, which are invaluable for sports teams, event transportation, or large group travel across the region.
- Business and Corporate Rentals: Offering customized rental programs for companies needing vehicles on a regular or long-term basis, helping manage fleet needs without the ownership costs.
- Insurance and Body Shop Replacement Rentals: The Enterprise team excels in providing reliable replacement transportation when a personal vehicle is undergoing repairs, often coordinating directly with local insurance companies and repair facilities.
- One-Way Rentals: Allowing customers the flexibility to pick up their rental in Hagerstown and drop it off at another Enterprise location nationwide, simplifying multi-stop travel plans (subject to availability).
The Hagerstown Enterprise location distinguishes itself through a combination of customer-centric policies, community recognition, and modern conveniences.
- Identifies as Women-Owned: Patrons who choose this branch are supporting a locally managed business that proudly identifies as women-owned, contributing to supplier diversity and female leadership in the business sector.
- Active Military Discounts: Acknowledging the importance of supporting our armed forces, the branch offers special rates and discounts for active military personnel, which is a valuable feature for those stationed at or near military installations in Maryland.
- Outstanding Customer Service: Numerous customer reviews highlight specific staff members, such as Nicholas and Michael, for their 'professionalism and kindness,' 'warm, genuine, and welcoming energy,' and ability to handle requests, including late returns, with ease and positivity.
- Flexible Payment Methods: The facility accepts a variety of convenient payment options, including major Credit Cards, Debit Cards (with standard policies applied), and modern contactless methods like NFC Mobile Payments.
- Reliable Vehicle Quality: Customers consistently praise the quality and cleanliness of the rental cars, ensuring a comfortable and reliable journey.
- Simple and Stress-Free Processes: The focus on reliability and professionalism translates into a smooth rental and return process, with staff going the extra mile to ensure customer satisfaction.
For booking a reservation, confirming vehicle availability, or inquiring about specific rental terms and conditions, you can contact the Dual Highway Enterprise branch directly using the information below.
Address: 700 Dual Hwy, Hagerstown, MD 21740, USA
Phone (Local): (301) 791-5551
Mobile Phone: +1 301-791-5551
For anyone in Hagerstown or the wider Western Maryland area, the Enterprise Rent-A-Car on Dual Highway is a clear choice when valuing customer experience and flexibility. What truly sets this location apart is the demonstrable commitment to superb customer service. The strong, positive customer testimonials—specifically mentioning staff by name for their professional and welcoming demeanor—are powerful evidence of a local team that genuinely cares. Knowing you can rely on a team that is described as "reliable, professional, and truly cares" offers significant peace of mind, especially when renting due to an unexpected event like a car repair.
The practical benefits are equally strong. As a women-owned enterprise, your choice supports local business diversity. Active military members receive valuable, direct financial benefits through special discounts. The location’s accessibility, complemented by convenient on-site parking and accessible features, removes common logistical headaches. Furthermore, the capacity of this facility to offer the full range of vehicle classes, from compact cars to 15-passenger vans, means it is a one-stop-shop for any local or travel-related transportation need. For a hassle-free, friendly, and reliable car rental experience in Hagerstown, the Enterprise on Dual Highway is consistently recommended by its own community of long-time customers.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
700 Dual Hwy, Hagerstown, MD 21740, USA
Enterprise Rent-A-Car Reviews
managerpaycallSUVemployeegentlemanpolicycigarettesoildebit card
★ 5★ 4★ 3★ 2★ 1I recently had my best car rental experience ever with Enterprise! From start to finish, everything was smooth, easy, and incredibly positive. I want to give a special shoutout to Nicholas — an absolutely outstanding representative. His energy is warm, genuine, and welcoming.When I arrived, I was slightly late returning the car, but Nicholas immediately reassured me — no extra charges, no stress. His professionalism and kindness truly made my day.This was my second time renting from Enterprise, and once again, they exceeded all expectations. Their team is reliable, professional, and truly cares about their customers. I couldn’t be happier with the service.A huge thank you to Nicholas and the entire team! I will definitely continue renting with Enterprise in the future.
April 27 · Volodymyr BalashovHad a great experience with Michael. He was very polite and professional. He helped me with getting my rental and with my return successfully. I would recommend Enterprise to anyone. I've been using them for a very long time.
October 01 · Marian U BlumenbergI had the most amazing experience with this group of people. They were kind and accommodating. I rented a vehicle for 2 days and needed to extend the rental for 3 more days and they were very quick to extend me with no additional payment. I highly recommend.
September 22 · Melissa DunnI had to rent a car after my car had a mishap with a deer. My insurance agent organized the reservation and everything with this business went incredibly smoothly. They called me to confirm my reservation, when I got there I realized I needed a slightly larger car than I initially thought, and they were able to accommodate without a problem. Both the woman who checked me in and gave me the car, and the man who greeted me when I returned the car were incredibly nice and had a great demeanor. Check out and check in were very fast and efficient. The car (Mazda cx5) was clean and well maintained.The only thing that could possibly be improved is that some of the customers block the driveway and parking lot by not pulling their return vehicles into the designated area, a little more obvious signage might help (there already is signage so people must be ignoring it?).
August 15 · Julie StinarThis is now the second time I have pulled into Enterprise rental in Hagerstown at the time of my reservation which was booked a month in advance for a business trip just to be told they have no vehicles and I have to wait 2 hours. To no fault of the staff, the cars always smell like cigarettes and have not dings, but very large dents, or the entire fender missing!If this is your only option, I can only recommend walking.I really wish there was a National Rental local.
September 21 · Matthew Spero
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