Avis Car Rental Introduce
For residents and professionals in the New York metropolitan area, particularly those on Long Island, having access to reliable, flexible, and well-located vehicle rental services is a practical necessity. Whether you are traveling for business, managing a temporary need for a larger vehicle, or replacing a car currently undergoing maintenance, the choice of a rental agency directly impacts your convenience and overall experience. The Avis Car Rental location at 111 NY-109 in Farmingdale, New York, serves as a crucial hub for local, neighborhood rentals and is conveniently situated for travelers utilizing the nearby Republic Airport (FRG).
As a globally recognized brand, Avis offers the assurance of a large, well-maintained fleet and an array of services designed to simplify the rental process. The Farmingdale branch focuses on providing on-site services, including a wide selection of vehicles readily available at the counter. The location's strategic positioning near the intersection of Route 109 and Route 110 makes it highly accessible for people navigating the major commercial and commuter corridors of Nassau and Suffolk Counties. However, like any customer-facing service point, the experience at the local level can vary greatly, a fact confirmed by recent customer feedback which highlights both highly positive and seriously negative experiences regarding staff professionalism and service consistency.
It is important for prospective New York users to approach this location with a clear understanding of what they need and to confirm all reservation details directly. While some customers report a "very nice" and "very positive experience" with quick, easy service and the vehicle they reserved, others have raised serious, concerning allegations regarding unprofessional, rude, and even discriminatory behavior from the front-desk personnel, including issues with honorably fulfilling reserved car classes. These highly divergent experiences underscore the necessity for renters to maintain communication and confirm the status of their reservation upon arrival to ensure a smooth transaction.
The Avis Car Rental branch in Farmingdale is strategically placed to serve both the local Long Island community and those arriving or departing via the adjacent airport. Its convenient location is one of its primary strengths.
The full and precise address is: 111 NY-109, Farmingdale, NY 11735, USA.
Situated directly on Route 109 (also known as Fulton Street in this section), the branch is located approximately an eighth of a mile from the Farmingdale Airport (Republic Airport, FRG). The proximity to major highways, including a short distance from the Southern State Parkway (via Exit 34) and the Long Island Expressway (via Exit 49 South), makes it an easy drive from many points across Long Island and the New York metropolitan area. Avis also offers a free pick-up service for local renters (within a limited radius) who call the office directly, further enhancing accessibility.
In terms of physical access for all patrons, the location meets key requirements:
- It features a Wheelchair accessible entrance, ensuring ease of access into the facility for individuals with mobility challenges.
- Dedicated Wheelchair accessible parking lot spaces are provided, offering close and convenient parking.
- Ample On-site parking is available for customers picking up or returning vehicles, reducing logistical complexity.
The Avis Car Rental Farmingdale location operates as a comprehensive, neighborhood-focused rental agency, offering a broad spectrum of vehicle classes and associated services tailored to meet various transportation needs of New York residents and visitors.
- Full-Range Car Rental Services: The fleet is diverse, encompassing everything from fuel-efficient economy and compact cars (like the Kia Rio or similar) for daily commutes, to intermediate and full-size sedans (such as the Toyota Camry or similar) for comfortable travel.
- Specialty Vehicle Rental: For larger parties or those needing extra space, the location offers a variety of larger vehicles, including Minivans (like the Chrysler Pacifica or similar), a selection of SUVs (ranging from Intermediate SUVs like the Toyota Rav4 to Full-Size SUVs like the Ford Expedition), and Passenger Vans, including 12- and 15-passenger options, ideal for group transportation or sports teams.
- Premium and Luxury Options: For a higher-end experience, the branch typically offers Premium and Luxury car classes (including models like the Toyota Crown or Genesis G70 or similar), and may also include Signature Series or Premium Crossover vehicles for those seeking extra comfort and features.
- Van Rental Agency Services: Beyond passenger vans, the Avis brand often includes cargo vans and similar utility vehicles for local businesses or personal moving projects, positioning them as a dual-purpose car and van rental agency.
- Onsite Services: Customers benefit from Onsite services, meaning the rental counter, vehicle pickup, and drop-off are all centrally managed at the 111 NY-109 facility, providing a single point of contact for the entire rental transaction.
This particular Avis branch promotes several key customer-centric features and benefits that appeal to a broad base of New York customers:
- Active Military Discounts: A significant highlight is the availability of Active military discounts. Avis partners with programs like WeSalute (Veterans Advantage) to offer substantial savings, sometimes up to 35% off PAY NOW rates, for U.S. military veterans, active duty personnel, National Guard & Reservists, and their immediate families. Customers are encouraged to verify their eligibility and have the required credentials (often including a Veterans Advantage membership or military ID) to apply the discount.
- Flexible Payment Methods: The branch accepts both major Credit cards and Debit cards for payment, providing flexibility to the customer. However, renters using a debit card should be aware of specific Avis policies regarding required credit holds (deposits) and identification, which can be more stringent than for credit card users.
- Avis Preferred Program: Customers can take advantage of the Avis Preferred loyalty program, which often includes benefits like skipping the counter, faster checkout, and earning points for free rentals and upgrades.
- After-Hours Returns: While this must be confirmed with the local office, many neighborhood Avis locations, including this one, typically offer options for after-hours returns, providing essential convenience for New York drivers who need flexibility in their schedule.
To ensure a smooth rental process, New York customers are highly encouraged to contact the Farmingdale Avis office directly to confirm reservations, availability, and specific location policies:
Address: 111 NY-109, Farmingdale, NY 11735, USA
Phone: (631) 755-5824
Mobile Phone: +1 631-755-5824
The standard operating hours for this location are typically Monday through Friday from 7:00 AM to 5:30 PM, and Saturday and Sunday from 8:00 AM to 2:00 PM. However, it is always best practice to check the exact hours of operation, especially on holidays, by calling the phone number listed above.
For New York residents, the decision to rent from the Avis Car Rental location in Farmingdale, NY, comes down to weighing the established reliability of a national brand against the inconsistency reported at the local service level. It is worth choosing this location primarily for its strategic advantages and the potential for a seamless experience.
The primary draw is the convenience and inventory. Located near Republic Airport and major Long Island arteries, it is ideal for those requiring a neighborhood rental that is easy to get to, especially if you are in the central Nassau/Western Suffolk area. The breadth of their fleet, ranging from small cars to 15-passenger vans and SUVs, ensures you have maximum vehicle choice. Furthermore, the commitment to providing Active Military Discounts is a valuable financial benefit for service members and their families in the community.
However, prospective renters should be aware of the mixed customer reviews. While positive reports highlight efficient service, one significant review raises serious concerns regarding staff conduct, including allegations of rudeness, racism, and dishonesty concerning vehicle class availability and pricing. This requires a proactive approach from the renter. If you have a reservation, it is strongly recommended that you:
- Call ahead to confirm the exact vehicle class model you expect.
- Document all interactions and pricing clearly.
- Be prepared to escalate any service issues to the management or Avis corporate customer service immediately if your reserved agreement is not being honored or if you encounter unprofessional behavior.
Ultimately, a successful rental here hinges on proper preparation. With a confirmed reservation for the required vehicle type and an understanding of the potential service pitfalls, you can leverage the location's excellent inventory and prime Long Island location to secure the transportation you need for your New York-based travel plans.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos





Avis Car Rental Location
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Most reviews are very accurate descriptions of how this customer service is. If you get a good experience, you are super lucky. At the front desk, the lady is extremely unprofessional, not just that, she is plain rude and racist. Straight up won't even reply to you if she doesn't feel like.I had a car reservation for the class I was told by the lady she didn't have, neither she knows the car model or similar I reserved for. She was like, she never heard of that car straight to my face. And was about to charge me for the higher-class car when she was giving me lower class without having any remorse. The guy is just as rude, he had an argument with an African American individual, and after that he said all kinds of racist things to the lady when he left. Unbelievable, Avis, do your job and investigate these reviews or I hope someone files a damn lawsuit already. If you want to witness this firsthand, go there and see.
July 21 · Juilliard GazI made a reservation here and was very nervous from all the bad reviews. I arrived at 8:30am, the person helping was very nice and I quickly received the SUV I had reserved. Everything was great, I easily returned it the next day with no issues. I normally never leave a review when everything goes as planned, but felt with all their negative reviews people should know that you can also have a very positive experience. I would 100% rent from here again. Thanks!
August 24 · Marcia AvilaI was a little hesitant about this location given the negative reviews, but I'm glad I gave them a try. Tony was super friendly and helpful. I was able to get my rental pain-free! Thanks for the great customer service, Tony!!
September 28 · Dana SatramI drive for Uber and rent through Avis. Today I had a FANTASTIC experience working with Tony at the Farmingdale location.The vehicle I was driving needed to be swapped out because it required scheduled maintenance beyond an oil change. Tony spoke professionally with me on the phone yesterday and explained he would do his best to have a vehicle matching my preferences available, but couldn't promise anything. He came through 100%!Tony shared with me that he is new to this Farmingdale location - he was transferred from Huntington with hopes of improving customer satisfaction ratings.**If anyone from corporate should see this - GREAT JOB!Tony is honest, friendly and does what he says he will do. We even had a conversation on the lot about the importance of being kind to all people.I look forward to a wonderful experience with this vehicle and future rentals I may need from Tony.Thank you!Jonathan Kaplan, Massapequa
August 28 · Jonathan KaplanStaff is professional and friendly.Treats me like FIMLY.Please use them when you need a rental.Tonny is the BEST!!!
September 18 · Lenny brown
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