Enterprise Rent-A-Car Introduce
For travelers arriving in Southeast Tennessee, or local residents planning their next adventure across the Volunteer State, finding a reliable and convenient car rental service is the first step toward a successful journey. Enterprise Rent-A-Car at the Chattanooga Metropolitan Airport (CHA) offers a premier solution, blending the convenience of an airport location with the focused, courteous service that Tennesseans expect. Operating directly from 1001 Airport Rd, this branch functions as a comprehensive Car rental agency and a dedicated Van rental agency, ready to equip you with the perfect vehicle for your specific needs, whether that is a business trip downtown or a family vacation to Lookout Mountain.
The exceptional quality of service at this location is consistently highlighted by returning customers. Reviews often praise the efficiency and politeness of the representatives, with many noting a remarkably smooth experience, even when unforeseen circumstances—like needing to exchange a vehicle—arise. This commitment to customer care, whether over the phone or in person, ensures a stress-free transition from your flight or home to the open road. Employees, like the highly recommended Alex and Giselle, are singled out for their amazing ability to provide courteous assistance and secure the exact vehicle requested, solidifying a reputation for personal attention rarely found at high-traffic rental counters.
Furthermore, this Enterprise branch proudly identifies as a women-owned business, contributing to the diversity and strength of the local Chattanooga economy. By choosing this location, you are not only securing reliable transportation but also supporting a local business that values inclusivity and superior customer service right here in the heart of Tennessee. Their on-site presence and dedication to a smooth, efficient rental process make them a trusted mobility partner for both incoming visitors and the local community.
The Enterprise Rent-A-Car branch is uniquely positioned for maximum traveler convenience, located right at the Chattanooga Metropolitan Airport (CHA). This "on-site" positioning eliminates the need for external shuttles or extended travel upon arrival, streamlining the start and end of your rental period.
The precise location is:
1001 Airport Rd, Chattanooga, TN 37421, USA
As an Onsite service at the airport, accessing your rental is quick and intuitive, a major benefit for those flying into Chattanooga. The location is easily accessible from all major roadways leading to the airport, simplifying pickup and return for local users as well.
In keeping with Enterprise’s commitment to serving all customers, the facility provides comprehensive mobility accommodations:
- Wheelchair accessible entrance: A barrier-free entryway ensures that all customers can access the rental counter with ease.
- Wheelchair accessible parking lot: Designated parking spots are available in the adjacent lot, ensuring convenient and safe access for those utilizing mobility devices.
- On-site parking: Ample On-site parking is available for customers who drive their personal vehicle to the airport for pickup, providing a secure place to leave your car while you are away.
As a key transportation provider in the Chattanooga region, this Enterprise branch offers a deep and varied fleet designed to meet virtually any travel requirement, whether you need a vehicle for rugged Tennessee terrain or a sleek sedan for city driving. The branch is expertly classified as a reliable Car rental agency and a critical Van rental agency.
- Economy and Compact Cars: Excellent, fuel-efficient options for solo travelers or couples looking for the most cost-effective way to navigate the Chattanooga area and save on gas.
- Mid-size and Full-size Sedans: The perfect balance of comfort, space, and affordability for business travel or small family trips across Tennessee.
- SUVs and Crossovers: A popular class for exploring the diverse landscapes of Tennessee, providing superior space for luggage and passengers, including models ranging from intermediate to full-size SUVs.
- Minivans (Passenger Vans): As a leading Van rental agency, they offer vehicles like the spacious Chrysler Pacifica or Toyota Sienna, essential for families, large groups, or anyone needing flexibility and comfort for up to seven or eight passengers.
- Large Passenger and Cargo Vans: Ideal for organizations, teams, or personal moving/hauling projects, including 12- and 15-passenger models and cargo vans for bulky items.
- Pickup Trucks: Available for utility and transport needs, from light duty to premium models, perfect for construction projects or outdoor enthusiasts.
- Luxury and Premium Cars: When an elevated experience is desired, renters can select from a range of high-end sedans and specialty vehicles for a luxurious Tennessee road trip.
All rental services benefit from the assurance of Onsite services, meaning expert staff are readily available to assist with vehicle selection, contract details, and any immediate needs at the time of pickup or drop-off.
The Chattanooga Metropolitan Airport Enterprise location goes above and beyond to provide a superior rental experience through valuable features and operational highlights.
- Support for Military Families: The branch proudly offers Active military discounts for military members, veterans, and their families, acknowledging their service with special rates for both leisure and official government travel.
- Women-Owned Business Status: Identifying as a women-owned entity, this location is a pillar of economic diversity and showcases a commitment to service excellence under local leadership.
- Modern Payment Flexibility: Ensuring seamless transactions, the location accepts all major Credit cards, Debit cards, and the convenience of NFC mobile payments, such as Apple Pay and Google Pay.
- Consistently Courteous Staff: The staff, as repeatedly noted in customer reviews, maintains a professional and highly courteous demeanor on the phone and in person, making every transaction a pleasant experience.
- Efficient Vehicle Exchange: The ability to handle issues, such as a necessary vehicle exchange, with a smooth transition speaks volumes about the professional protocols and responsive nature of the local team.
- High Customer Loyalty: The fact that many customers, both local and those frequently visiting Chattanooga, return for their third or more rental this year highlights an unmatched level of trust and satisfaction with the service provided.
For reservations, inquiries, or assistance with your Chattanooga-area car rental, please use the following contact details for the Enterprise Rent-A-Car branch at the airport:
Address: 1001 Airport Rd, Chattanooga, TN 37421, USA
Phone: (833) 886-0852
Mobile Phone: +1 833-886-0852
For Tennessee residents or visitors flying into the region, choosing Enterprise Rent-A-Car at the Chattanooga Metropolitan Airport is the smart choice for a seamless and high-quality rental experience. The primary value lies in the unmatched convenience of the Onsite services and the extensive, well-maintained fleet, which includes everything from economical cars to essential Van rental agency options. More importantly, this location delivers on customer service. The staff is consistently described as courteous, efficient, and amazing, making transactions—even exchanges—a truly pleasant and professional experience. By providing key support services, such as Active military discounts and full Wheelchair accessible facilities, and proudly operating as a women-owned business, this branch demonstrates a strong commitment to the Chattanooga community and all who travel through it. You can count on getting the car you want, with polite service, right where you need it—the ultimate convenience for Tennessee travel.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1001 Airport Rd, Chattanooga, TN 37421, USA
Enterprise Rent-A-Car Reviews
pickupcounterdeskparkingflightcallcredit cardSUVemailluggage
★ 5★ 4★ 3★ 2★ 1Everytime I come to Chattanooga i use them. Staff are always courteous. Today i had to exchange a car because a light kept coming off and it was a smooth transition. I highly recommend Enterprise. All staff from the phone and in person were great. Alex was amazing! Thanks!
August 31 · M T (Mrs.Traware)Just returned my car rental from Enterprise at Chattanooga Airport. This is my third rental from Enterprise at this location this year. Again, everything went well. Very efficient and the service representatives are polite. This time I want to single out Giselle. She was great in getting me in the car I wanted! Thanks!
July 29 · joe majeskiI’ve been a loyal Enterprise customer and a Pro Member for years, but my experience at the Chattanooga Metro Airport location was by far the worst customer service I’ve ever received from Enterprise.Due to a flight cancellation, I needed to rent a car from Chattanooga to Atlanta. When I arrived to check in, I was asked for travel information, which I provided — including my return flight details. The clerk, however, insisted that because I was using a debit card, I also needed proof of an arriving ticket into Chattanooga. I’ve rented with Enterprise in the past under similar circumstances having to travel to another airport to depart and was met with no issues, as long as I had my ID that matches the destination location, debit card, and return travel itinerary. I've had this happen time and time again due to weather, cancelations, etc. .But at this Chattanooga location. The clerk then says to me, I need to involved his supervisor, Carmon Bryant (Assistant Manager), whom insisted on this unnecessary requirement that i provide travel ticket into Chattanooga. I immediately called Enterprise Customer Support at the 1-800 number, where the representative confirmed that per company policy, I was eligible to rent the vehicle using my debit card, driver’s license, and travel itinerary as long as info matched. The Customer Support rep even explained this directly over speakerphone. Still, the clerk while at the moment was texting Carmon dismissed this, saying they “didn’t know who was on the phone and didn't assist.”Their lack of concern — or unwillingness to help — left me stranded without a vehicle. Because its late evening the time 1800 Customer Support attempted to find me another Enterprise, all nearby locations were closed. This caused a major delay in my travel, forcing me to wait until the following morning just to secure transportation to make it back home.I've been a Pro Member for a long time and this was extremely disappointing to me. I expect professionalism, clarity, and consistency in service, especially when a customer is traveling and having issues. Instead, I was met with confusion, poor communication, and blatant disregard for both customer needs and company policy.Enterprise has always been my go-to rental company, but after this experience at the Enterprise Chattanooga Metro Airport, I will no longer be renting from this location — and likely not from Enterprise at all. The staff here need urgent retraining on policy, customer care, and what it means to assist customers.Enterprise, you lost me with this experience.
August 24 · George ParksOur van was in excellent condition throughout our trip. Fair served us, she was incredible, very friendly, and her recommendations were excellent. I would definitely rent my car from this agency again.
July 08 · Andrea Roxana Giron ColmenaresThe staff at Enterprise Rental - Chattanooga Airport were fantastic this past week. After picking up my rental car, which unfortunately had a screw in the tire, Ryan quickly got me into a new Genesis GV80 and on my way for our annual family vacation.The entire staff was professional and courteous. If you need a car in the Chattanooga area, give Enterprise a call.
June 23 · Michael Remshik
More Car Rental Near Me
National Car Rental4.0 (338 reviews)1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA
Alamo Rent A Car3.0 (202 reviews)1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA
Avis Car Rental3.0 (238 reviews)1001 Airport Rd, Chattanooga, TN 37421, USA
Hertz Car Rental - Lovell Field Airport2.0 (176 reviews)1101 Airport Rd, Chattanooga, TN 37421, USA
Enterprise Rent-A-Car4.0 (632 reviews)5912 Lee Hwy, Chattanooga, TN 37421, USA
Enterprise Rent-A-Car4.0 (720 reviews)2148 Chapman Rd, Chattanooga, TN 37421, USA
ENS Transport2.0 (26 reviews)5704 Brainerd Rd #104, Chattanooga, TN 37411, USA
Tweety's Automart Rentals3.0 (187 reviews)6001 Ringgold Rd, East Ridge, TN 37412, USA
Enterprise Rent-A-Car4.0 (518 reviews)1417 Battlefield Pkwy, Fort Oglethorpe, GA 30742, USA
Enterprise Rent-A-Car4.0 (455 reviews)4514 Hixson Pike, Hixson, TN 37343, USA
Enterprise Rent-A-Car4.0 (558 reviews)305 W 20th St, Chattanooga, TN 37408, USA
Avis Car Rental2.0 (74 reviews)1966 Northpoint Blvd, Hixson, TN 37343, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (386 reviews)
Manhattan Rent A Car5.0 (2 reviews)
Enterprise Rent-A-Car3.0 (176 reviews)
Enterprise Rent-A-Car4.0 (57 reviews)
Avis Car Rental3.0 (141 reviews)
Enterprise Rent-A-Car4.0 (647 reviews)Trending Car Rental Blog Posts
Best Road Trip Routes in the U.S. Perfect for Rental Cars | LifeStar Car Rental
Why Some Rental Cars Have GPS Trackers and What It Means for You
How to Know If a Rental Car Company’s “Unlimited Mileage” Really Means It
The Real Story Behind “No Deposit” Car Rental Deals
How to Avoid Paying for Optional Equipment You Don’t Need in a Rental Car
Best Ways to Split Rental Car Costs Among Group Travelers
