Avis Car Rental Introduce
Welcome to the Bluegrass State! For residents and visitors alike, having reliable transportation is key to exploring everything Kentucky has to offer, from the historic horse farms and the Bourbon Trail to the vibrant downtown life of Lexington. When you need a quality, dependable vehicle right from the moment you land, Avis Car Rental at Blue Grass Airport (LEX) offers a highly convenient solution. Serving as a full-service car and van rental agency, this location is strategically placed to get you on the road quickly and efficiently for your next adventure or business trip across the Commonwealth.
Avis is a globally recognized brand known for providing a wide selection of vehicles and professional service. The Lexington airport branch strives to uphold this reputation by making the rental process as smooth as possible for Kentucky travelers. While local customer experiences can sometimes vary, as noted in public feedback, the fundamental convenience of an on-site airport location and the diversity of their fleet remain key benefits for anyone arriving at LEX. Whether you require a fuel-efficient compact car for city driving or a spacious van for a group outing to Red River Gorge, Avis aims to have a vehicle to suit your specific needs.
Planning ahead is always recommended when dealing with airport rentals, particularly during peak travel seasons. By reserving your vehicle in advance, you ensure the best possible selection and rate for your trip through Central Kentucky. Their commitment to offering various payment options, including major credit and debit cards, as well as modern NFC mobile payments, adds an extra layer of ease to the transaction process for all customers.
The Avis Car Rental location in Lexington is exceptionally well-situated for air travelers, being located right on the premises of the Blue Grass Airport (LEX). This on-site terminal location means minimal transit time between your flight and your rental car, allowing you to bypass the need for shuttle buses or complicated off-site transfers.
The exact address places the counter and vehicle lot in the heart of the airport's car rental area:
- Address: 4000 Terminal Dr, Lexington, KY 40510, USA
Upon arrival at LEX, airline passengers should proceed to the baggage claim area, where the Avis counter is conveniently located within the terminal. Rental cars are parked nearby, just outside the baggage claim, ensuring a short walk to your vehicle. For walk-up renters not flying in, follow the airport signs for "Arrivals" or "Baggage Claim" to reach the counter. This dedicated placement at the airport makes it an ideal choice for both inbound Kentucky tourists and local residents needing a temporary vehicle while traveling.
A critical feature of this location is its dedication to accessibility. The facility includes a wheelchair accessible entrance and a wheelchair accessible parking lot, making the process of picking up or dropping off a rental much easier for individuals with mobility needs. Furthermore, the availability of on-site parking for customers completing paperwork or waiting is a small but valuable convenience. Their operational hours typically run seven days a week, from 8:00 AM to 12:00 AM, providing flexibility for most flight schedules and ensuring someone is available to assist you well into the evening.
As a comprehensive car and van rental agency, Avis at Blue Grass Airport provides more than just the vehicle itself. They offer a range of associated services and a diverse fleet to cater to all types of travel throughout Kentucky, whether you're traveling solo or organizing a large group event.
- Diverse Vehicle Fleet: Offerings typically include everything from economy cars (great for fuel-efficiency on the interstate) and mid-size sedans to various SUVs (Intermediate, Standard, Full-Size, and Premium), luxury vehicles, and specialized options like convertibles and electric vehicles (EVs) for modern travelers.
- Van Rental Agency: They specialize in van rentals, including both minivans (7- and 8-seaters) and larger passenger vans (like 12- and 15-passenger models), which are perfect for college sports teams, corporate groups, or large family trips through Kentucky's beautiful countryside.
- Onsite Services: The rental counter is located on-site in the terminal, meaning you can handle your entire transaction—from paperwork to pickup—without leaving the airport grounds.
- After-Hours Returns: For late-night returns, a key drop box is provided, typically located at the end of the counter, allowing customers to drop off keys and contracts after business hours.
- Payment Versatility: They accept major Credit Cards, Debit Cards, and modern NFC Mobile Payments for convenience.
Avis strives to enhance the customer experience with features and benefits that set them apart, especially for those who travel frequently or serve our nation.
- Active Military Discounts: A major highlight is the availability of discounts and benefits for active military personnel, veterans, National Guard, and Reservists. These exclusive savings, often combined with partners like WeSalute (Veterans Advantage), can offer up to 35% off “Pay Now” rates, acknowledging the service of those in the armed forces and their families traveling in and out of Kentucky.
- Wheelchair Accessibility: This location is equipped with a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot to ensure that all customers, regardless of mobility, have a smooth and dignified experience when renting a vehicle.
- On-Site Parking: For immediate customer needs, such as a quick transaction or waiting for a vehicle to be prepped, dedicated on-site parking is available.
- Avis Preferred Status Benefits: Frequent renters can enroll in the Avis Preferred loyalty program, which often grants benefits like skipping the counter, express checkouts, and complimentary vehicle upgrades when available, all designed to speed up your departure from the Lexington airport.
- Long-Term and One-Way Rentals: The agency offers flexibility for extended trips or moves through the state with options for long-term monthly rentals and one-way rentals, providing solutions for all travel itineraries, not just round-trips.
For making reservations, inquiring about specific vehicles, or obtaining a free pick-up service (if available at this airport location), customers can use the primary contact methods below:
- Address: 4000 Terminal Dr, Lexington, KY 40510, USA (Located at Blue Grass Airport, in the terminal)
- Phone: (859) 281-1681
- Mobile Phone: +1 859-281-1681
It is always a good idea to confirm hours and availability, especially for specialized vehicles like 15-passenger vans or Signature Series cars, by calling the local branch directly.
For anyone in or coming to Kentucky, choosing Avis Car Rental at the Blue Grass Airport boils down to a few core advantages: unbeatable convenience and a commitment to diverse traveler needs. The location, directly within the terminal, is arguably the biggest selling point, eliminating the stress and delay of off-airport transport. For those who value time and simplicity immediately after a flight, this is a major factor.
Furthermore, the specialized services, such as the confirmed active military discounts and the structural wheelchair accessibility of the facility, highlight a dedication to serving a broad base of customers, including those who deserve special recognition for their service or require specific accommodations. The expansive vehicle selection, from compact cars ideal for a weekend in downtown Lexington to large SUVs and vans for family exploration of the state’s natural beauty and historical sites, ensures that most transportation requirements can be met.
While it is important to acknowledge that public reviews sometimes mention wait times and issues with specific reservations (such as unexpected restrictions on long-distance travel), the established process of booking in advance, utilizing the Avis Preferred program for expedited service, and confirming all trip details directly with the branch are the best ways to ensure a successful rental experience. Choosing Avis at LEX means opting for a major, reliable national brand positioned at the most convenient spot to start your journey across the Commonwealth of Kentucky with a quality vehicle.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
4000 Terminal Dr, Lexington, KY 40510, USA
Avis Car Rental Reviews
cleanflightpick updrivedesknumbergasfeephonewebsite
★ 5★ 4★ 3★ 2★ 1We booked weeks ahead online since we used Avis before. Got to the day of pick up the suburban and was told that our vehicle we booked cant go to Texas. She gave us two other smaller vehicles to pick. We chose a Durango and was told again that vehicle cant be taken to Texas. So we chose not to get a car since it was way to small for our trip home. We did get a uhaul after looking around. Getting home found we were charged for the avis vehicle. Had to call to get refund. The person never canceled our reservation so it shows a pick up. Wow these people stink
October 07 · Heather ReedOne attendant working with over 20 people in line, been waiting for an hour. Other rental car companies next to them are processing 10x the people. Avoid Avis in Lexington Airport. Becky deserves a raise for coming in on her day off and being left all alone.
August 03 · Justin HallI would give them zero stars if I could, as this is probably the worst rental car experience in my 25+ years of business travel.The Lexington KY location not only did they did not have cars (so why bother making a reservation and get a confirmation?) they kept many of us waiting under the pretense that cars were coming, and to add insult to the injury, I was the next person in line, and "Jessica", the customer service rep, called the person behind me in the line to give her the ONE and ONLY car that became available. Why? your guess is as good as mine!I left AVIS and went to National, where in less than 5 minutes, I had keys to a rental car. I passed Avis' aisles on my way to National's- there were NO cars "getting ready" or being checked in the Avis area, so basically, they were lying instead of owning to the fact that they oversold on cars availability.
August 21 · C JacobsonI've rented several cars from Avis lately for local use. Ms Nita Brandenburg at the Airport counter is awesome. She has been doing this for some time and knows how to expedite the process. She has helped me navigate through the rental process for which I am very greatful. Whenever I need a rental I go straight to Ms. Nita even if it means waiting some. The folks working the airport rental counters have a difficult job as the customer flow is erradic, flights in they get swamped. People would get better service if they can reserve a car in advance and speed up the process. And (BE NICE). I am very pleased with the Avis service and they always have clean, well maintained vehicles. I appreciate Ms. Nita and the team at Avis (airport) lexington, ky.
August 22 · Gene NewbyThe rental car business is so dated. Counter service was great but only one staff and all the questions, upsell, etc take forever. Why can't this be done before I show up? Online. It should be 60 seconds. Verify my info, one signature and off I go.After 20 mins of waiting and declining all the upsell, the car I was given had a driver's side door busted up so bad it wasn't functional (dented and the arm holding open busted off). I had to return to the counter for another wait. Currently sitting at 25 mins and plenty more time to go..
April 12 · Josh Huber
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