Medlife Ambulette

- 21 Oakley Ave, Massapequa, NY 11758

For many New Yorkers and Long Island residents, especially seniors and individuals with mobility challenges, securing safe, reliable, and compassionate transportation to essential appointments is a critical concern. Medlife Ambulette, based in Massapequa, NY, addresses this need as a specialized Handicapped Transportation Service. They are dedicated to providing Non-Emergency Medical Transportation (NEMT) with a strong emphasis on accessibility and patient care.

Medlife Ambulette’s core mission is to remove the transportation barriers for Wheelchair Users, those needing Gurney Transportation Services, and Seniors who cannot utilize standard Public Transportation or taxi services. They offer a comprehensive suite of services that goes beyond merely getting a person from point A to point B. The company’s focus is on Door To Door assistance, Special Assistance, and ensuring a dignified journey for medical treatments, physical therapy, and hospital transfers throughout the greater New York region.

It is important for potential clients to acknowledge that while the company promotes a patient-centered approach with highly trained professionals and state-of-the-art vehicles, the industry, like all transportation sectors, is highly reliant on driver adherence to safety protocols. One detailed customer account noted serious safety and service deficiencies, including the failure to properly secure a wheelchair and a lack of necessary assistance on stairs, leading to significant distress for the passenger. This feedback, while a single incident, underscores the absolute necessity for the company to maintain rigorous, ongoing Comprehensive Training, Safety Techniques, and strict adherence to Safety Laws concerning client security in all areas of ambulette services as is regulated in New York State.

As a local business that proudly Identifies as veteran-owned and Identifies as women-owned, Medlife Ambulette has foundational values that suggest a commitment to service and community. For New York residents depending on these vital services, it is always recommended to verify with the company about their current safety training protocols, especially concerning wheelchair securement and two-man assistance for moving over steps and in complex residential situations, to ensure the highest standard of care is met on every trip.

Medlife Ambulette is conveniently located on Long Island, serving as a hub for accessible transportation services throughout the New York metropolitan area, including the five boroughs and Nassau/Suffolk counties. The primary physical address is situated in a highly accessible area of Massapequa, facilitating quick dispatch times for the surrounding communities.

The official address is:

21 Oakley Ave, Massapequa, NY 11758, USA

Given their specialization as a handicapped transportation provider, the physical location itself is equipped with essential accessibility features, which demonstrates a commitment to inclusive client service:

• Wheelchair accessible parking lot is available for visitors and staff.
• Wheelchair accessible restroom is provided on-site.
• Wheelchair accessible seating in their office ensures comfort for all clients during coordination or inquiry visits.

For most clients, the service is a Door To Door experience, meaning the accessibility of their Massapequa office is secondary to the quality of their at-home service, which includes Door Transportation Services and Special Assistance to ensure safe transfer into the vehicle. Their central Long Island location allows for efficient scheduling for Accessible Airport Transportation and hospital transfers across a wide service area.

Medlife Ambulette offers a broad range of Non-Emergency Medical Transportation Services tailored to meet the diverse needs of individuals with limited mobility in New York. These services are designed for comfort, safety, and reliability.

• Comprehensive Medical Transportation: Includes transport for Doctors’ Appointments, Dialysis Appointments, Medical Treatments, Physical Therapy, and general Healthcare Appointments.
• Specialized Patient Transfers: Provides Hospital Transfers, transfers to and from Rehabilitation Centers, and transport for Adult Day Care Centers.
• Mobility Device Accommodation: Features Ambulette Transportation Services using Handicap Access Vans and Handicap Vans equipped for Wheelchair Users, electric scooters, and Mobility Scooter Transport.
• Stretcher and Gurney Services: Offers specialized Gurney Transportation Services and Stretcher Transportation for clients requiring a supine position during transport.
• Advanced Assistance Levels: Includes Door To Door and full Door Transportation Services, as well as Two-Men Assistance to safely navigate challenging environments, such as steps and difficult doorways.
• Accessible Taxi and Shuttle Options: Functions as a Wheelchair Accessible Taxi Service Near Me, offering Accessible Cab and Wheelchair Taxi services for private needs, as well as Airport Shuttle and Accessible Airport Transportation.
• Non-Medical Trips: Provides general Assist Transportation for Transportation For Seniors, City Tours, and other recreational or essential errands, available via Private Pay.
• Equipment Management: Staff are trained in the safe use of Wheelchair Assistance, Wheelchair Ramp deployment, and securing a variety of Assist Transportation equipment.
• Personnel Training: The company promotes Comprehensive Training for its drivers in safety and sensitivity protocols, which is an industry best practice for Disability Transportation Services.

Medlife Ambulette emphasizes several key features that aim to differentiate their service in the competitive New York NEMT market, with a focus on ownership and accessibility.

• Veteran- and Women-Owned Business: The company is proud to Identify as veteran-owned and Identifies as women-owned, contributing to local New York business diversity and often appealing to clients who prioritize supporting these demographics.
• Extensive Service Range: They cover all necessary non-emergency transport needs, from routine medical visits like Dialysis Appointments to complex Hospital Transfers and Accessible Airport Transportation, offering a single source for a wide array of mobility needs.
• High Level of Physical Accessibility: The fleet consists of Accessible Vehicles and Handicap Vans, all equipped for Wheelchair Accessible transport, including a focus on safety features like secure restraints and Wheelchair Ramp access.
• Two-Person Assist Capability: Offering Two-Men Assistance is a crucial service highlight for New York residents living in multi-story buildings or walk-ups, ensuring clients are safely transferred up and down steps and into the apartment, a level of service beyond standard curb-to-curb transport.
• Infrastructure for Mobility: Their Massapequa facility provides Wheelchair accessible parking lot, Wheelchair accessible restroom, and comfortable seating, confirming their commitment to accessibility in their physical operations.
• Focus on Dignity and Compassion: Company statements on their website promise a patient-centered approach, aiming to provide compassionate care and personalized attention to clients, ensuring that journeys are comfortable and supportive.

For residents in the New York area, particularly Long Island, who require immediate or pre-scheduled accessible transportation services, Medlife Ambulette can be contacted using the following information. Given the nature of medical transportation, clear and timely communication is essential for all booking and coordination.

Address: 21 Oakley Ave, Massapequa, NY 11758, USA

Phone: (212) 225-8989

Mobile Phone: +1 212-225-8989

It is advisable to use the phone numbers provided to discuss specific needs, such as Stretcher Transportation or Two-Men Assistance for stair carries, and to confirm the required safety protocols and availability for the date and time of the appointment.

For New York residents, especially seniors and individuals with disabilities in the Long Island and NYC metro areas, choosing Medlife Ambulette is about prioritizing specialization in accessible transport. Unlike a standard taxi or ride-share service, Medlife Ambulette’s fleet and service model are entirely dedicated to Non-Emergency Medical Transportation. This specialization means their vehicles—Handicap Vans and Ambulettes—are specifically equipped with features like Wheelchair Ramp access and secure restraints for all mobility devices, ensuring a dedicated and appropriate vehicle is always provided.

A significant reason to select this company is the comprehensive Door To Door assistance, a necessity in the dense, often challenging residential environments of New York. The availability of a Two-Men Assistance crew is crucial for clients living in walk-up apartments or houses with steps, ensuring a safe Transfer From Wheelchair To Car and into the residence, which is a service feature that is often difficult to find and is of paramount importance for client safety and family peace of mind.

Furthermore, supporting a local business that Identifies as veteran-owned and women-owned is a factor many New Yorkers value. However, the most compelling reason to choose Medlife Ambulette must be their explicit commitment to safety and specialized training, which is foundational to the NEMT industry. While it is important to be aware of the detailed concerns raised by past customers regarding safety and professionalism, the company’s acknowledgement of Comprehensive Training and a patient-centered approach indicates they are actively participating in the industry standard for care. Clients must be diligent in confirming the application of Safety Techniques, especially proper wheelchair securement and staff courtesy, at the time of service, but the sheer breadth of accessible services offered—from Dialysis Appointments to Accessible Airport Transportation—makes Medlife Ambulette a valuable, comprehensive provider of critical accessible transport services in the New York region.

Medlife Ambulette

21 Oakley Ave, Massapequa, NY 11758, USA