Dollar Car Rental - Syracuse Hancock International Airport Introduce
For travelers arriving in Central New York through Syracuse Hancock International Airport (SYR), securing reliable ground transportation is the first step to exploring the region—from the vibrant city of Syracuse to the scenic Finger Lakes or the Adirondack Mountains. Dollar Car Rental, conveniently located right at the airport, offers a straightforward solution for your mobility needs. As a key service provider in New York's Central region, this agency is focused on providing a smooth transition from your flight to the open road, featuring a broad fleet of vehicles suitable for various New York weather conditions and travel agendas.
Renting a vehicle upon arrival at the airport eliminates the complexity of coordinating off-site shuttles or secondary transfers, making it the most efficient choice for both business visitors and tourists. This particular Dollar Car Rental location holds a unique distinction: it is identified as a women-owned business, demonstrating a commitment to diverse ownership within the large national brand network. Furthermore, the agency is known for offering value-focused rentals, ensuring that access to quality transportation remains affordable as you plan your New York State adventure.
Whether you need a compact sedan for city driving and fuel efficiency, a robust SUV like the popular Jeep Wrangler for tackling upstate New York’s winters or exploring rugged terrain, or a large passenger van for a group outing, the Syracuse Dollar branch aims to match you with the right set of wheels. While some travelers have noted isolated issues related to billing, often concerning early morning drop-offs and fuel charges, the overall service goal is clear: to provide a hassle-free and affordable rental experience right where you need it most—the airport terminal.
The greatest advantage of choosing this branch is its prime, on-site location within Syracuse Hancock International Airport (SYR), saving travelers valuable time and effort.
The official contact and location details are:
- Address: 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA
Being situated on Col Eileen Collins Blvd places the agency directly within the airport complex, allowing travelers to proceed directly from baggage claim to the rental counter, and then to the vehicle pickup area. The Syracuse airport location serves as an excellent starting point for journeys across the state, with direct access to major roadways connecting to Albany, Rochester, and the New York Thruway (I-90).
The agency ensures a high degree of accessibility for all patrons, reflecting a standard of inclusive service crucial for a major transportation hub:
- Wheelchair accessible entrance to the rental counter area.
- Wheelchair accessible parking lot available on-site for customers.
- Dedicated on-site parking for convenient vehicle pick-up and return.
This focus on physical accessibility simplifies the rental process for travelers with varying mobility needs, contributing to a stress-free start or end to their New York State itinerary.
Dollar Car Rental at SYR provides a comprehensive suite of services and vehicle classes designed to meet the demands of Central New York travel. The fleet is expansive, catering to all types of renters, from solo business travelers to large families.
Key rental services and vehicle options typically include:
- Extensive Vehicle Fleet: Offering a variety of car classes, from economy and compact cars (such as the Chevrolet Spark or Ford Focus) for maximum fuel efficiency, to intermediate and full-size sedans (like the Chevrolet Malibu or Mazda 3).
- SUV Rentals: A wide range of Sport Utility Vehicles, including small, mid-size, and large options (such as the popular Jeep Wrangler, Chevrolet Equinox, or GMC Yukon), which are essential for navigating potential snow and ice during New York winters.
- Van and Specialty Rentals: Providing minivans (like the Chrysler Pacifica) and larger passenger vans (such as the Ford Transit 12-passenger van) for large group and family travel.
- Flexible Rental Options: Accommodating daily, weekly, and potentially longer-term rentals for extended stays or business needs in the region.
- On-Site Airport Counter Service: Direct counter access within the Syracuse Hancock International Airport terminal for streamlined pick-up and drop-off.
- Active Military Discounts: Offering special rates or savings for active members of the U.S. Military, honoring their service.
- Diverse Payment Acceptance: Accepting all major Credit Cards, Debit Cards, and the convenience of NFC mobile payments for a quick checkout process.
- Optional Extras: Availability of supplemental services such as child safety seats (infant, child, and booster) and GPS units for simplified navigation throughout New York State.
Several key features make Dollar Car Rental at Syracuse Hancock International Airport a compelling option for those traveling through Central New York:
- Women-Owned Business Status: The local operation proudly identifies as women-owned, contributing to business diversity and offering travelers an opportunity to support a diverse-led enterprise.
- Valuable Military Discount: The availability of active military discounts is a significant highlight, providing tangible savings and showing appreciation for military personnel visiting or returning to New York.
- Seamless Airport Integration: The on-site location means zero need for off-airport shuttles, providing the fastest connection between your flight and your rental vehicle. The combined operation with other major brands like Hertz at SYR also centralizes the rental experience.
- Modern, Flexible Payments: Accepting NFC mobile payments is a modern convenience that speeds up transactions and caters to tech-savvy travelers looking to minimize contact and time at the counter.
- Wide Variety of Vehicles: With popular rentals ranging from fuel-efficient compacts to powerful, large SUVs and passenger vans, the fleet is specifically geared to handle the diverse driving conditions and passenger needs of the New York region.
- Extended Operating Hours: The airport location typically maintains long operating hours to accommodate the arrival and departure times of most commercial flights at SYR.
- Commitment to Accessibility: The wheelchair-accessible facilities ensure that the rental process is comfortable and manageable for all travelers from the start.
For general inquiries, to confirm reservation details, or for assistance with an existing rental, the team at the Syracuse Airport location can be reached using the following information. Please note that for general reservation changes, using the national contact line is often the most direct route.
- Address: 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA
- Phone: (866) 434-2226
- Mobile Phone: +1 866-434-2226
For the most up-to-date hours of operation, especially near major holidays or in case of severe weather typical of New York State, it is always recommended to check the airport or Dollar Car Rental's official website or call ahead.
For travelers arriving in Central New York, Dollar Car Rental at Syracuse Hancock International Airport is a logical and efficient choice, particularly for those who prioritize convenience and value. The fact that the agency is located directly in the terminal area is a major time-saver, a crucial factor after a flight. This is complemented by the convenience of modern payment methods, including NFC mobile payments, making the transaction process quick and seamless.
Beyond convenience, what is truly worth choosing are the specific benefits offered to certain groups, such as the active military discounts, which offer tangible savings to service members and their families. Choosing a women-owned location also allows customers to align their business with a company committed to diverse economic participation. While some travelers note the need for vigilance regarding documentation at drop-off, particularly to avoid unexpected charges for fuel or time—a common practice across many airport rental operations—booking ahead and taking photos of the fuel gauge and odometer are recommended best practices to ensure a smooth, transparent return. Ultimately, for easy airport access, a wide range of vehicles, and special discounts right at the gateway to Central New York, Dollar Car Rental at SYR remains a solid option for New York travelers.
Dollar Car Rental - Syracuse Hancock International Airport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Dollar Car Rental - Syracuse Hancock International Airport Photos










Dollar Car Rental - Syracuse Hancock International Airport Location
Dollar Car Rental - Syracuse Hancock International Airport
1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA
Dollar Car Rental - Syracuse Hancock International Airport Reviews
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★ 5★ 4★ 3★ 2★ 1I had a great experience up. Got the Managers special which ended up being a Jeep wrangler. The only thing was I only used an eighth tank of gas and when I tried to fill up it would not take it. Dollar charged me for 2 gallons at $10.29 a gallon and there was no one there to explain that to because it was very early. Other than that it was good
September 10 · Toya PresseyThird time this location has shady dealings. Guys at the desk are unpleasant as you can be. No one available at drop off, used express checkout. Eight hours later got charged $120 for gas. I have photo of gas receipt and pic of fuel level in garage ant drop off. Incorrect mileage listed on checkout. Only shows I drove 50miles, but charged me for 11 gallons of gas on a full returned tank. Also charged me extra time when I had time stamp on drop off from dashboard of vehicle. Watch out for these guys! They operate both Hertz and Dollar at SYR.
July 01 · Eric TownsendExtremely disappointed with my recent experience at Dollar Rent A Car – Syracuse Hancock International Airport. I returned my rental only 33 minutes past the 24-hour mark, yet I was charged for two full days, an extra hourly fee, and double insurance and facility charges.To make it worse, I didn’t even receive the Chevy Trailblazer listed on my reservation — they gave me a dirty Nissan sedan with mud and a candy wrapper inside when I picked it up.When I called customer service, they told me to submit a complaint online, which I did immediately. It’s now been over a full day, and I haven’t received any confirmation, response, or acknowledgment that my complaint was received. Yet, the final receipt hit my email instantly when it came time to charge me.The lack of transparency, and accountability is unacceptable. I won’t be renting from Dollar again and strongly encourage others to inspect review all charges carefully.
October 05 · Tiffany CG0 out of 10 would not recommend. In line for an hour. The ONE person working the counter kept disappearing for minutes at a time. Terrible experience. Just terrible.Update: after we finally got through the line we had to wait another 30 mins for our car. Such an awful experience.
June 05 · Daniel DwightThe agent was rude and offensive. He then gave me a Chevy Bolt EV. I have never driven an EV before and had no idea how far they can go on a charge. It was only 43% charged when I got it. and I ran out of power just north of Old Forge NY. I had to have it towed back to Old Forge to get it charged and after 3 hours it was only 25% charged and it would not start!! Apparently if the charge falls below 20% you have to jump start it to get it started again! This is ridiculous! Don't rent an EV from Dollar if you've never had one before! when you call their helpline no one knows anything about EV cars! I will never rent from Dollar again!
August 30 · Douglas Cotanche
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