National Car Rental

- 19051 Airport Way, Santa Ana, CA 92707

For professionals and discerning travelers landing in Orange County, California, **National Car Rental** at the John Wayne Airport (SNA) in Santa Ana offers a superior start to any journey. Recognized for its focus on the frequent traveler, this location combines the convenience of an on-site airport presence with an impressive fleet that often features luxurious and upscale vehicle options. Whether your trip involves coastal cruising, navigating the vast network of Southern California freeways, or attending business meetings, National provides the quality and speed that busy users appreciate.

Customer experience at this location is consistently rated as top-notch. One frequent traveler noted that among the many National locations they visit globally, the Santa Ana branch is "really great" and offers a desirable selection of vehicles. The car return process is highlighted as being "incredibly fast and smooth," with everything handled efficiently and without complication. This focus on speed and smooth service minimizes travel friction, which is highly valued in the fast-paced California environment.

A significant part of the positive experience is attributed to the professional staff. A glowing review singled out an employee named Xavier at the return desk for being "professional, helpful, and courteous," who made the process stress-free with a genuine commitment to excellent customer service. This personalized touch ensures that, despite being a major international brand, the local service maintains a friendly, human element.

As a company committed to diversity and community recognition, the National Car Rental at SNA proudly **Identifies as women-owned**, providing travelers with the opportunity to support a locally recognized business with diverse leadership. This, combined with their commitment to excellence, reinforces their standing as a valuable resource for reliable transportation in the Orange County area.

While National’s typical service model for its loyalty members (Emerald Club) allows travelers to bypass the counter and simply choose a car and drive away at many airport locations, the SNA branch operates slightly differently due to local airport regulations. Here, customers must interact with a specialist at the service booth on the ground level to receive their vehicle keys. While one customer noted this as a "slight downside" compared to the full self-service model, they quickly acknowledged that the prime location, **"literally right there as soon as you get out of your gate,"** is a "huge win" that outweighs the minor extra step. The convenience of not having to take a shuttle or walk "miles" to a remote rental facility is a decisive advantage for all users.

Location and Accessibility

The National Car Rental branch at John Wayne Airport boasts one of the most convenient locations available, allowing travelers to transition from the terminal to their rental vehicle with maximum efficiency.

• 19051 Airport Way, Santa Ana, CA 92707, USA

The rental counter and customer service booth are located on-site, easily reachable from the arrival gates. Customers should proceed to the **National Customer Service Booth on Level 0 of the parking garage**, which is located directly across from Terminal B. This placement makes it one of the most accessible locations, fulfilling its promised **Onsite services** model.

Accessibility for all users is a priority at this location:

• **Wheelchair Accessible Entrance:** Ensures smooth and easy access to the customer service booth and rental transaction area.
• **Wheelchair Accessible Parking Lot:** Designated parking areas are available for both pick-up and return, facilitating comfortable use by all travelers.

Services Offered

National Car Rental at SNA offers a wide spectrum of services designed to meet the diverse needs of the California market, from leisure road trips to intensive business travel.

Core services and vehicle options include:

• **Broad Vehicle Fleet:** A comprehensive range including Economy, Compact, Midsize, and Full-Size Sedans (such as the Chevrolet Malibu or Toyota Corolla).
• **Premium and Upscale Options:** A focus on high-end vehicles is available, with classes ranging up to Luxury, Specialty, and Premium SUVs (e.g., Chevrolet Tahoe). Travelers can also find convertibles and pickup trucks (e.g., Ford F-150) suitable for California's various terrains and travel styles.
• **Emerald Club Loyalty Program:** Provides benefits such as faster drop-offs (Drop & Go℠) and the ability to choose your own vehicle from designated sections, though this is moderated by a quick stop at the service booth at SNA due to local regulations.
• **One-Way Rentals:** The facility supports one-way rentals, allowing travelers the flexibility to pick up in Santa Ana and drop off at another major National location, subject to any associated fees and policies.
• **Active Military Discounts:** Special, discounted rates are offered for both official (TDY) and leisure travel for active-duty military and government personnel, often including benefits like full Loss Damage Waiver and waived additional driver fees.
• **Flexible Payment Options:** All major **Credit cards** are accepted, as are **Debit cards** and **NFC mobile payments**, providing renters with convenient options for securing their reservation and deposit.
• **After-Hours Return:** For early morning flights or late arrivals, the location offers a key drop-off box system for secure vehicle returns outside of standard operating hours.

Features / Highlights

The SNA location of National Car Rental distinguishes itself with several key features that benefit the local California user:

• **Ultimate On-Site Convenience:** The location is immediately accessible from the terminal via a short walk, a major benefit over competing off-site agencies that require shuttle service. This saves valuable time for business travelers.
• **Identifies as Women-Owned:** This designation highlights a commitment to diverse business ownership and community support within the Orange County area.
• **High-Quality Fleet with Upscale Options:** Customers frequently praise the availability of luxurious and well-maintained vehicles, which is ideal for both corporate travel and an elevated California vacation experience.
• **Exceptional Customer Service:** Reviews specifically call out the professionalism and helpfulness of the team, indicating a strong focus on a positive customer journey from pick-up to the incredibly fast and smooth return process.
• **Government and Military Programs:** The provision of **Active military discounts** and benefits for U.S. Government personnel ensures competitive and beneficial terms for those serving the country, covering both official and leisure travel needs.
• **Full Accessibility:** With both a **Wheelchair Accessible Entrance** and **Wheelchair Accessible Parking Lot**, the facility is well-equipped to serve all members of the community.

Contact Information

For booking, inquiries, or assistance with an existing reservation at the John Wayne Airport location, please use the following direct contact information:

• Address: 19051 Airport Way, Santa Ana, CA 92707, USA
• Phone: (833) 679-2045
• Mobile Phone: +1 833-679-2045

Checking with the local office is always recommended to confirm specific vehicle availability or to discuss any unique requirements, such as utilizing military or government discount codes.

What is Worth Choosing

National Car Rental at SNA is the preeminent choice for the Orange County traveler who values **time savings, premium vehicle selection, and dependable, professional service**. Its on-site airport location is an undeniable advantage, providing maximum convenience that frequent flyers are willing to accept a slight change in the standard Emerald Club process for.

For **business travelers** and those needing high-end vehicles, the consistent presence of luxurious and upscale options, backed by an efficient, professional team, makes this location stand out. Furthermore, supporting a service that **Identifies as women-owned** and provides special **Active military discounts** adds compelling value beyond the basic rental transaction. The rave reviews for the fast and friendly return process solidify National as a highly recommended and stress-free option for your ground transportation needs in Southern California. Choosing National at SNA means choosing a quick, high-quality, and reliable start or end to your California visit. The minimal wait times and superior customer interactions translate into a truly valuable service for a smooth travel experience.

National Car Rental

19051 Airport Way, Santa Ana, CA 92707, USA