Budget Car Rental Introduce
For New York residents traveling for business, visitors flying into Central New York, or families embarking on a road trip across the state, the convenience of an airport-based rental agency is unparalleled. Budget Car Rental, located directly at Syracuse Hancock International Airport (SYR), provides essential Car rental agency and Van rental agency services right where you need them most upon arrival. This location at 1000 Col Eileen Collins Blvd is a primary transportation hub, offering a diverse fleet of vehicles and the reliability of a major, national brand.
The core focus of this Budget branch is to facilitate swift and efficient transit from the aircraft to the open road. Being situated within the airport grounds, it offers the distinct advantage of immediate access, eliminating the need for off-site shuttles and reducing overall travel time. The vehicle inventory is extensive, ensuring that travelers and local users in the New York region can find everything from fuel-efficient economy cars for quick city errands to large SUVs and passenger vans designed for extended group travel or substantial cargo needs.
In terms of operations, the agency is committed to modern convenience, notably accepting NFC mobile payments in addition to traditional credit and debit cards. They also extend a valuable Active military discount to support service members. While the speed and organization of the rental process, as noted in customer feedback, can sometimes be a point of friction—with reports of long wait times and issues with automated systems—the provision of Onsite services and extended operating hours are designed to generally cater to a high volume of airport traffic efficiently.
For any New Yorker planning to rent a vehicle from Syracuse Airport, understanding the specific amenities, location advantages, and operational processes of this Budget Car Rental is key to ensuring a smooth start to their journey in Central New York.
Location and Accessibility
The Budget Car Rental office is situated at an exceptionally convenient and easily accessible location, right within the Syracuse Hancock International Airport (SYR) terminal area. This positioning is a significant benefit for air travelers and anyone using the facility as a major regional hub.
The precise address for the rental counter is:
1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA
As an airport location, its accessibility for arriving passengers is top-tier; the counter is located within the terminal building itself, typically near the baggage claim area, with the car lot only a short walk away. This setup minimizes exposure to weather and simplifies the transition from flight to vehicle.
The location operates with notably extended hours to accommodate flight schedules, typically running from 7:00 AM to 12:00 AM (midnight) on weekdays (Sunday to Friday) and 7:00 AM to 11:00 PM on Saturdays. This flexibility is critical for New York travelers utilizing the airport's diverse schedule.
Furthermore, the facility demonstrates a commitment to inclusive service with key accessibility features, including a Wheelchair accessible entrance at the terminal and designated Wheelchair accessible parking lot spaces, ensuring comfortable use by all customers.
Services Offered
As a leading national provider, the Budget Syracuse Airport branch offers a complete suite of rental services tailored for the traveling and local New York public:
- Diverse Car Fleet: Renters can select from various categories, including economy, compact, intermediate, standard, and full-size cars (like the Toyota Camry or similar) for daily commutes and standard travel needs.
- SUVs and Specialty Vehicles: A broad range of SUVs (e.g., intermediate, standard, full-size like the Chevrolet Suburban or similar) and minivans (such as the Chrysler Pacifica or similar) are available, catering to families, ski trips, or larger cargo requirements.
- Van Rental Agency Capabilities: The location functions as a dedicated Van rental agency, offering crucial utility vehicles like 12-passenger vans and cargo vans for group transportation, large New York State tours, or moving needs.
- Onsite Services: The convenience of Onsite services means staff are readily available within the terminal to assist with reservations, vehicle pickup, and drop-off, making it a true turn-key solution for airport travelers.
- Multiple Payment Options: The agency supports modern and traditional payment methods, accepting major Credit cards, Debit cards, and NFC mobile payments, offering maximum flexibility at the counter.
- Budget Fastbreak Service: For members of the Budget loyalty program, the Fastbreak service is available to expedite the rental process, allowing customers to skip the counter line and proceed directly to their vehicle.
- One-Way Rentals and Cross-Border Travel: Standard Budget policy allows for one-way rentals (picking up at SYR and dropping off elsewhere in the US or Canada) and cross-border travel into Canada, a relevant service for Central New York travelers (Mexican border travel is typically restricted).
Features / Highlights
The Budget Car Rental at Syracuse Hancock International Airport is recognized for several key highlights aimed at enhancing the user experience:
- Active Military Discount: A significant feature is the provision of Active military discounts, offering a valuable reduction in rental costs as a thank you to service members.
- Seamless Airport Access: Being located at the airport (SYR) ensures that all customers benefit from the absolute shortest distance between the aircraft and the rental vehicle, eliminating the complexities of external transportation.
- Advanced Payment Technology: The acceptance of NFC mobile payments positions this branch at the forefront of modern transaction convenience, allowing New Yorkers to use digital wallets like Apple Pay or Google Pay.
- Accessibility Features: The designated Wheelchair accessible entrance and Wheelchair accessible parking lot demonstrate a commitment to serving all members of the community, ensuring physical access is not a barrier to travel.
- Extended Operating Hours: With hours that stretch late into the night every day of the week, the agency provides coverage for almost all arriving and departing flights, which is essential for busy airport operations.
- Easy After-Hours Returns: An after-hours return service is offered, typically involving a key drop box at the counter, providing critical flexibility for travelers with late or delayed flights.
Contact Information
For all reservation changes, general inquiries, or direct contact regarding the Budget Car Rental at the Syracuse Hancock International Airport location, please use the following information. Calling ahead is highly recommended to confirm vehicle availability, especially during peak travel seasons or for specialized Van rental agency vehicles.
Address: 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA
Phone: (315) 455-8287
Mobile Phone: +1 315-455-8287
What is Worth Choosing Budget Car Rental at SYR Airport
For any New Yorker or traveler focused on efficiency and immediate access upon arrival at Syracuse Airport (SYR), choosing this Budget Car Rental location is a practical decision. The primary and most compelling reason to select this agency is the sheer convenience of its Onsite services at the airport terminal. Eliminating the need for shuttle buses or navigating complex off-site routes saves valuable time—a major concern for frustrated customers who note long waits and organizational issues as their main complaints. While the counter experience can sometimes be frustrating, the logistical advantage of an airport-based rental should not be overlooked for the vast majority of transactions.
Moreover, the agency provides significant value-added features that are important to the New York public. The availability of Active military discounts and the fully Wheelchair accessible facilities reflect a strong, community-minded approach to service. From a transactional perspective, the ability to pay using NFC mobile payments alongside credit and debit cards offers modern ease. The dual role as a Car rental agency and a heavy-duty Van rental agency also ensures that from a solo business traveler to a group requiring a 12-passenger van, the necessary vehicle type is available and ready immediately upon deplaning. By booking in advance and utilizing dedicated services like Fastbreak, customers can minimize potential frustrations and maximize the intrinsic efficiency of an airport-terminal location, allowing them to quickly begin their journey across Central New York.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1My vehicle was wonderful as I am not picky - I’m just happy to have one and go!I will not trust Budget again as I was prompted to use the automated system to extend my rental period and it seemed to go very smoothly - until I received my receipt and was charged a late fee - I called and there was no record of my extension.I find this to be beyond a mistake but a criminal enterprise.I will note that their customer service has responded quickly but that does not incline me to trust them the next time I require a rental car as they had reserved travel funds charged unfairly which is not appropriate, especially when the guest is trusting them with large deposits, a lot of personal information, and safety.I would definitely advise speaking to a live person for your reservation or recording any confirmation numbers given.
October 13 · Lucky S.We had a really disappointing experience with Budget. After arriving and checking in, we were told our car would be ready shortly — but instead we had to wait in line for over 40 minutes just to finally get our vehicle.To make things worse, there were at least 60 people waiting behind us in line. The whole process was completely unorganized and frustrating. When you’ve already made a reservation, the last thing you expect is to stand around forever with no clear communication about the delay.By the time we finally got our car, it felt like we’d wasted almost an hour of our trip. If you’re looking for convenience and efficiency, I’d recommend trying another rental company.
August 21 · Luciano ClineDO NOT RENT FROM HERE!!! Go with Avis, Hertz or Dollar. There is one lady working the counter on a Friday morning with 40 people in line waiting. I arrived at 10:10am with about 10 people in front of me. I’m still waiting in line with one person in front of me at 11am. I called Budget Customer Service Center and they told me it was on their employee to call in her manager and ask for more help. This is unacceptable. The call center employee told me she couldn’t make a formal complaint for me and gave me a phone number where I could do so. I called the number and that employee told me to call back in 5 or 10 minutes because that department was too busy.
July 18 · Lauren CookNot a great experience. First, we get our vehicle, get in and it's extremely dirty inside. I was already running late and figured I would vac it out later. Hasent been cleaned in weeks.Start driving and get on 82 half way and notice how tires are not balanced and out of alignment. Then 15 minutes later, "service emergency breaking system" comes on along with oil change light. Ok ,now I am pissed.I stop 5 miles from where I needed to be,pop the hood, break fluid is fine , so finsh my drive. Get to my destination then call, had to spend a ton of time on the phone 2 times explaining the problems. The answer i got was to drive it back. Yeah , sure. I refused and told them to come get it and bring another vehicle. After an hour on the phone, they agreed. Then when outside for tow truck,notice mismatch tires and one almost bald on inside..Tow shows up with new vehicle. Ok great...it's dirty and smells like a carton of cigarettes. I used to smoke and this was disgusting. Really people, clean the vehicles....Will never rent from this location again.
July 06 · ClintSo i rented a chevy tahoe from mon sept 22nd to wed oct 1st. Picked up mon 22nd. And paid in full with a credit card and an extra 200 deposit. And on thurs the 25th a Syracuse ny towing and recovery company called northeast towing and recovery showed up at my work as i was closing with 2 flatbed trucks. 1st truck driver said they were looking to repo it and the passenger got out and headed to the open drivers door of the tahoe. While 1 of my employees was buckled in the passenger seat. I went past him and jumped in the drivers seat. The man went an checked the license plate and cleared the vehicle. The 1st flatbed left. And i was getting ready to leave the parking lot when the 2nd flatbed backed into my parking lot blocking the exit for me and sat the 10mins. Then gets outta the truck and comes back shinning flashlight into windshield checking the vehicle number. I yelled at him that the vehicle was cleared by the plate number and to remove his truck from my property. He said he would move when he was ready to. He was still blocking my exit path and told me to call the police if i so choose to. After about 10mins of arguing he finally got in his truck and got outta my way. All of this happened in front of the business i run with customers around and an employee in the passenger side of the vehicle. Is was nerve racking for all of us. And was COMPLETELY HUMILIATING to me.I WILL NEVER USE OR RECOMMEND BUDGET OR AVIS EVER AGAIN AND I WILL TELL ANYONE AND EVERYONE THAT WILL LISTEN TO MY STORY......News station ? Hmmmm thats an idea
September 26 · robert k
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