Enterprise Rent-A-Car Introduce
For many residents across Central New York, particularly in the Syracuse metropolitan area and surrounding communities like Cicero, reliable local transportation is essential. The Enterprise Rent-A-Car branch located at 8072 Brewerton Rd, Cicero, NY, stands out as a key service provider, specializing not only in standard car rental but also in dedicated van rental services. This location is particularly notable within the New York market as it identifies as a woman-owned business, offering local users an opportunity to support diverse enterprise while accessing a globally recognized brand's services.
Enterprise is well-known throughout the New York region for being a leading choice for replacement vehicles, making this Cicero location a convenient resource for those dealing with vehicle repairs or insurance claims following an accident. The customer reviews strongly reinforce this reputation, highlighting seamless, professional service, and a convenient process that offers "great peace of mind." One testimonial explicitly praises the staff for their kindness, the seamless service, and the valuable benefit of being picked up from the collision place, alleviating a significant travel burden during a stressful time.
Beyond replacement rentals, this branch serves as a local hub for all types of rental needs across Upstate New York. Whether you are planning a family trip, moving goods, organizing transportation for a team, or simply require a temporary vehicle upgrade (as one customer was offered from a Nissan Altima to a Jeep Wrangler), this facility is equipped to handle diverse demands. By combining the vast resources of the Enterprise network with a customer-focused, local approach, the Cicero location aims to ensure New York drivers receive reliable vehicles and courteous service for their personal or commercial journeys.
Situated conveniently outside of the immediate Syracuse city center, the Enterprise Rent-A-Car agency is located at 8072 Brewerton Rd, Cicero, NY 13039, USA. This positioning in the community of Cicero makes it highly accessible for residents of surrounding towns in Onondaga County and beyond, avoiding the traffic congestion often found closer to downtown Syracuse or the airport. The location is easily reachable from major routes, including the proximity to NY-481, providing fast access to the northern suburbs and connecting routes across Central New York.
Accessibility for all customers is a priority at this neighborhood branch. The facility provides important infrastructure designed to welcome every user:
- Wheelchair accessible entrance: Ensuring a barrier-free path into the rental office for customers with mobility needs.
- Wheelchair accessible parking lot: Designated parking spaces are available for accessible parking, making vehicle pick-up and drop-off easier.
- On-site parking: Ample parking is available for customers to leave their personal vehicles safely while the rental is in use.
The Enterprise Rent-A-Car in Cicero provides a full spectrum of rental and customer support services that cater specifically to local and regional New York users:
- Car and Van Rental Agency Services: Offering a wide range of vehicles, from economical compact cars suitable for city driving to spacious vans and SUVs, addressing both personal and commercial/group travel needs.
- The Free Pick-Up Service: A hallmark of Enterprise’s neighborhood locations, where staff will pick up the renter from a residence, repair shop (like a collision center), or business and bring them back to the rental office, significantly enhancing customer convenience, especially in insurance replacement scenarios.
- Insurance and Body Shop Support: Specializing in coordinating rentals with insurance companies and local collision repair centers, ensuring customers have continuous mobility during vehicle maintenance or repair.
- Flexible Payment Options: Accepting various forms of payment, including Credit cards, Debit cards (with associated rental policy requirements), and modern NFC mobile payments.
- After-Hours Vehicle Return: Providing a secure process for customers to return vehicles outside of standard business hours by locking the car and placing the keys in a designated drop box, which is essential for customers with inflexible schedules.
- Upgrades and Vehicle Selection: Offering potential vehicle upgrades based on availability, as experienced by satisfied customers, allowing for a better driving experience at no extra cost.
Beyond the core rental function, the Cicero Enterprise branch distinguishes itself with key features that are important to the New York community:
- Identifies as Women-Owned: As a woman-owned business, this location contributes to supplier diversity in New York State and provides customers with the choice to support women entrepreneurs. This factor is often valued by socially conscious consumers and corporate entities with supplier diversity mandates.
- Active Military Discounts: The branch offers discounts specifically for active military personnel, a valuable benefit to service members and their families in the Central New York region, acknowledging their service with more affordable rates.
- High Customer Service Ratings for Stressful Situations: The customer reviews highlight a key competency in handling stressful situations, particularly accident replacements. The reported kindness, professionalism, and peace of mind delivered by the staff are a major feature of this specific branch.
- Free Local Pick-Up Service: This complimentary service eliminates the need for a taxi or ride-share to get to the branch, a highly practical benefit for those who are without a vehicle or are managing a vehicle accident.
For reservations, inquiries about the fleet, or to request the free local pick-up service, you can reach the Enterprise Rent-A-Car in Cicero using the following details:
- Address: 8072 Brewerton Rd, Cicero, NY 13039, USA
- Phone: (315) 458-0694
- Mobile Phone: +1 315-458-0694
The Enterprise Rent-A-Car location in Cicero, NY, is a highly recommendable choice for New York users, particularly those requiring a rental due to a vehicle issue or those prioritizing excellent customer service. What is truly worth choosing here is the combination of the professional, personalized service and the practical convenience features. The overwhelming positive customer feedback, which praises the staff's professionalism, the free pick-up service from a collision place, and the willingness to offer complimentary vehicle upgrades, paints a picture of a branch that consistently goes above the standard for a car rental agency.
For local New York residents in the Syracuse area, the ability to rent from a woman-owned business while benefiting from Enterprise's extensive fleet and network is a significant advantage. The core strength of this neighborhood location, as opposed to an airport rental, is its deep integration into the local community, making it the superior choice for day-to-day needs, moving assistance (with van rentals), and, most importantly, for taking the stress out of obtaining an insurance replacement vehicle. The reliable on-site parking and accessible features further solidify its standing as a convenient, dependable option. Choosing this Enterprise branch means opting for a service model where staff is reported to be attentive and proactive in making the rental process as smooth as possible.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8072 Brewerton Rd, Cicero, NY 13039, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Enterprise was amazing! The staff were incredibly kind. The service was seamless, they picked me up from the collision place and I didn’t need to bring it back when I picked up my car. They gave me frequent updates on my car/car rental. They also gave me the option to wait 10 minutes upon arriving to get upgraded from a Nissan Altima to a Jeep Wrangler. Both were in great condition and incredibly nice!
July 28 · Abigail WilsonI recently found myself having to use an enterprise rental vehicle after my own was involved in an accident. They could not have made the experience any more convenient or professional. Gave me great peace of mind especially under the circumstances!!
August 21 · Ersilio Cerminaro JrRented a 15 passenger van in July for a family vacation. It was a horrible experience. The vehicle had no arm rests, they were all broken, no door handles to pull when shutting the main doors, couldn’t see the radio as the screen was shattered. The first morning we went to get in the van and it was full of maggot’s. This happened every day. There was fluids leaking from under the front passenger seat that smelled and looked like vomit. I called and spoke to the 800 number for Enterprise 3 times during our week and never had a call back. I’ve left messages for the local office, no luck there either. We could not exchange it for another as there were none available. Worst experience, worst customer service.
November 15 · Mark WoolleyThe guy that works here is EXTREMELY rude and has terrible customer service. I went in 2 separate days for a rental and both times were horrible experiences he had a terrible attitude. I went to a different location because of this and had an amazing experience at the enterprise in north Syracuse. If you don’t like your job or working with people, simply find a new job.
August 06 · laos usijsRepresentatives are awesome! Had a deer collision and they picked me up at the body shop! I will use Enterprise for all rentals from now on! Clean and efficient vehicle. Highly recommend!
August 05 · Kelly Plumadore
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