Enterprise Rent-A-Car Introduce
For residents and visitors in the Chicagoland area, including the communities across Illinois, securing reliable transportation is often a necessity. Whether your personal vehicle is in the shop, you’re planning a weekend getaway, or you simply need a larger vehicle for a move or group outing, a dependable local car rental agency is an invaluable resource. This is where the local presence of **Enterprise Rent-A-Car** in Skokie, IL, steps in to provide professional and comprehensive rental solutions.
This particular branch not only serves as a standard car rental agency but also specializes as a van rental agency, ensuring a wide range of options are available for various needs, from a fuel-efficient sedan for daily driving to a spacious van for a major project or family trip. For those located in Skokie and the surrounding suburbs, having a trusted, neighborhood-focused rental option makes managing transportation needs simple and efficient.
Location and Accessibility for Illinois Drivers
The Enterprise Rent-A-Car branch is conveniently situated at a highly accessible location in Skokie, making it a practical choice for many drivers in the northern Illinois region. Its position near major local roads and easy connection to the broader Chicago area infrastructure means both local residents and those traveling from farther parts of the state can reach the office without undue complication.
The specific address is: **3209 W Howard St, Skokie, IL 60076, USA**. This W Howard Street location is positioned to serve the diverse needs of the community, including those in Skokie, Evanston, and surrounding North Shore neighborhoods.
Crucially, the facility is designed with accessibility in mind, demonstrating a commitment to serving all members of the community. Key accessibility features include:
- **Wheelchair accessible parking lot** for easy and safe entry and exit.
The ability to pick up and drop off a rental car at a dedicated local branch provides a convenient alternative to the busy airport rental counters, which is especially beneficial for customers who rely on a local body shop for collision repair and need a quick, seamless replacement vehicle process. While customer experiences can vary, the provision of a neighborhood branch aims to offer personalized and timely service, as noted by customers who appreciate the convenience of shuttle service from a body shop to the rental office.
Services Offered at Your Local Skokie Branch
As a full-service car and van rental agency, this Enterprise branch provides a host of services and vehicle classes tailored to meet a wide variety of customer requirements. Whether you're navigating a major vehicle repair, planning a family vacation across Illinois, or simply require temporary use of a specialized vehicle, the local fleet can provide the solution.
The services offered include:
- **Daily and Weekly Car Rentals:** Offering a large selection of vehicles ranging from economy and compact cars for efficient travel to full-size and premium sedans for comfort and style.
- **Van Rentals:** Specializing in passenger vans (up to 7 or 15 passengers) and cargo vans, which are perfect for group travel, business needs, or moving bulky items that won't fit in a standard vehicle.
- **SUV and Truck Rentals:** Providing options like standard SUVs, premium SUVs, and pickup trucks for customers needing extra space, towing capacity, or a vehicle suitable for mixed terrain.
- **Insurance Replacement Rentals:** Working directly with local body shops and insurance companies to ensure customers have seamless access to a replacement vehicle while their personal car is under repair. This often includes a pick-up service from a local body shop, streamlining the process for the customer.
- **Onsite Services:** The availability of services directly at the branch location for vehicle pick-up and return during business hours.
- **After-Hours Service:** The option for after-hours vehicle returns by utilizing a secure drop box, though customers are responsible for the vehicle's condition until an employee checks it in on the next business day.
Distinguishing Features and Highlights
What truly sets a local business apart are its specific features and commitments to customer convenience and community values. The Enterprise Rent-A-Car in Skokie has several notable highlights that appeal to local Illinois users.
Key highlights of this Skokie location include:
- **Identifies as Women-Owned:** This designation reflects a commitment to diversity and community support in the Skokie business landscape, offering customers the chance to support a women-owned enterprise.
- **Active Military Discounts:** A valuable feature offering special savings to those who are currently serving in the military, recognizing their service and providing a tangible benefit to our service members in Illinois.
- **Flexible Payment Options:** Accepting a variety of modern payment methods for convenience, including major **Credit Cards**, **Debit Cards**, and **NFC Mobile Payments**.
- **Damage Waiver (DW) Options:** Offering a non-insurance product, the Damage Waiver, which is optional but can waive or reduce the renter's responsibility for loss or damage to the rental vehicle for an additional daily charge, subject to rental agreement terms.
- **Additional Driver Policy:** Allowing the renter's spouse or domestic partner to be an authorized driver at no extra charge, provided they meet the same age and driving license requirements.
While the overall brand reputation of Enterprise is strong and focuses on customer service, a complete picture must acknowledge that service quality can fluctuate based on volume and staffing, as is true for any local business. Some customer feedback indicates that peak times, such as the day after a holiday, can lead to crowding and delays in vehicle allocation, even when a reservation is in place. Furthermore, issues regarding vehicle cleanliness and maintenance, while not the standard, have been reported in rare instances. Customers looking for a seamless experience should consider booking well in advance and confirming vehicle readiness prior to arrival, particularly during busy periods.
Despite isolated negative reviews, many customers appreciate the helpful services like body shop pick-up and simplified return procedures, demonstrating the branch's capability to deliver on its neighborhood promise of superior customer care, especially when coordinating with local auto repair services.
Contact and Location Information
For Illinois drivers planning their next rental, here is the essential contact and location information for the Skokie branch:
- Address: 3209 W Howard St, Skokie, IL 60076, USA
- Phone: (847) 329-7700
- Mobile Phone: +1 847-329-7700
- Typical Hours of Operation (Please Call to Verify):
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
The standard operating hours are designed to be convenient for the average workday and weekend morning pick-up, though checking the latest schedule before your visit is always recommended, especially for holiday periods.
Why Enterprise Rent-A-Car in Skokie is Worth Choosing
When selecting a rental provider in the Illinois area, choosing a local partner with a robust national support system is a significant advantage. The Enterprise Rent-A-Car branch on W Howard St offers a blend of local, personalized service and the deep resources of a worldwide leader in transportation solutions. This makes it an ideal choice for the local resident.
The core reasons why this branch is worth considering for your transportation needs include:
- **Vehicle Diversity:** The comprehensive fleet, which includes both **Car Rental** and specialized **Van Rental** options, ensures you can find the right vehicle for nearly any task, from a small commuter to a large passenger van for a Chicago event.
- **Community Commitment:** Identifying as a **Women-Owned** business demonstrates a positive local presence and contribution to business diversity in Skokie.
- **Valued Perks:** Providing tangible benefits such as **Active Military Discounts** and **Wheelchair Accessible Parking** reflects a commitment to serving diverse customer groups within the community.
- **Neighborhood Convenience:** This branch is geared toward providing neighborhood service, often facilitating direct coordination with local auto body shops for repair-related rentals, thereby minimizing disruption to the customer's daily life. The offered convenience of getting a ride to the Enterprise office from a body shop and having the body shop handle the return process is a major benefit for insurance replacement customers.
- **Payment Flexibility:** The ability to use major credit cards, debit cards, and NFC mobile payments simplifies the transaction process for all users.
Ultimately, for residents of Illinois, particularly those in the Skokie area, Enterprise Rent-A-Car offers a reliable, accessible, and community-conscious option for all vehicle rental needs. The large selection of vehicles, combined with the focus on customer convenience, solidifies its place as a go-to local solution for temporary transportation.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3209 W Howard St, Skokie, IL 60076, USA
Enterprise Rent-A-Car Reviews
driveteaminsuranceSUVpickupmanagercalljobsmellfeel
★ 5★ 4★ 3★ 2★ 1My experience with this rental company was extremely disappointing. I rented a vehicle while my personal car was in the body shop. The first car provided had a severe, unsafe vibration at highway speeds.When I called to report the safety issue, I was promised a replacement vehicle the following day. That replacement did not arrive for three full days, forcing me to waste most of my Saturday morning waiting—the day before a planned road trip.The replacement process involved an unacceptable delay, and when I finally called, it took an hour for the staff to locate a vehicle. The second car, while functional, was poorly maintained and dirty—it had sticky buttons and sand in the back seat.Having to wait three days and most of a morning to replace an unmaintained, unsafe vehicle is unacceptable service. I cannot recommend this company.
October 10 · Daniel CibrianIt was pretty crowded the day that I picked up the car, although in all fairness it was the morning after Labor Day so it was probably much busier than usual.It was nice to get a ride to the enterprise office from the body shop and again nice that the body shop handled the car rental return.
September 24 · Sara RJalan at the Enterprise on Howard was fantastic. Someone hit my car so I needed a rental while it's being fixed. He made the process so easy and coordinated with my insurance on the spot to make sure I got to best rates and the most out of my coverage. I've never had to deal with insurance so it was a huge weight off my shoulders. He also told me that they can often work out with the shop a time for me to pick up my car when it's finished and just leave the rental with the shop for Enterprise to pick up later. He was so helpful in a stressful situation and I'm truly grateful.
July 08 · A VTerrible customer service from assistant manager Ricardo. I am a gold member in their loyalty club and he blatantly refused to honor my free upgrade, he was also very rude with me during the whole rental process and even refused to give me a ride, claiming to be “ too busy “ ( I was the only customer in the store). Then he gave me a vehicle that was clearly dirty and had a smell. Will not be returning to this location.
September 06 · S WilliamsI rented an SUV (Ford Explorer or similar) and when I went to pickup my vehicle they gave me a much smaller Mitsubishi Outlander (30 cubic feet smaller). When I asked if they had anything closer to the size I reserved they told me that was the largest vehicle they had available. They offered no help or discount but I needed to leave for my trip so I accepted the vehicle and left. When I got the car home to load up my luggage, I noticed the license plates and registration were expired. I called Enterprise and let them know the vehicle they gave me was not legal to drive. After a few hours of back and forth, they still couldn't provide me a street legal vehicle. After wasting my time and delaying my trip, I found alternate transport and left. When I returned the vehicle I expressed my dismay and enterprise told me they could look into giving me a discount. Why would I pay anything when I was not furnished a street legal vehicle? Now over a month since this incident, Enterprise charged me the full rental price despite never providing a legal (or likely safe) vehicle. Despite my requests to speak to the manager, I never received a call back. The national hotline is unhelpful as well as they direct you to the local branch who does not help you anyway. Now I get to waste even more of my time with enterprise. Save yourself the headache and rent somewhere else.
August 14 · Liam Pozdol
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