Budget Car Rental Introduce
For residents of Aurora and the surrounding Fox Valley communities in Illinois, reliable and budget-friendly transportation is essential for everything from daily errands to weekend getaways. The local Budget Car Rental agency, situated conveniently on North Lake Street, serves as a key resource for those seeking flexible car and truck rental options without the premium price tag. As a nationally recognized brand, Budget aims to provide a broad selection of vehicles and competitive rates, making it a staple choice for value-conscious drivers across the Illinois region.
This specific neighborhood location is part of a broader network committed to offering a streamlined rental experience. Whether you require an economy car for efficiency, a full-size sedan for a business trip, or a spacious minivan for family travel, the Aurora branch endeavors to have a vehicle to meet your needs. In addition to standard passenger vehicles, this location is also noted for being co-located or affiliated with truck rental services, providing a comprehensive solution for local moving and hauling projects.
This article will provide a detailed look at the Budget Car Rental location at 1311 N Lake St, covering its geographical advantages, key services like accepted payments and discounts, and important accessibility information. Understanding the local context, including the importance of pre-planning and verifying service expectations, is crucial for a smooth and satisfying rental experience in the Illinois suburbs.
The Budget Car Rental branch is positioned strategically in Aurora, a major city in the Illinois Fox Valley area, offering excellent access to primary roadways for travel throughout the Chicago metropolitan area and beyond.
- Address: 1311 N Lake St, Aurora, IL 60506, USA
Located on North Lake Street, this facility provides a convenient, neighborhood-based alternative to the busier airport locations, allowing local users to pick up and drop off vehicles with relative ease. Lake Street is a main traffic artery, facilitating quick connections to major interstates for travel within the state or to neighboring regions.
The operating hours for this location are designed to accommodate local schedules, extending through the work week and offering weekend hours. Based on standard information, the hours are: Monday to Friday, 8:00 AM – 6:00 PM; Saturday, 9:00 AM – 2:00 PM; and Sunday, 9:00 AM – 1:00 PM. Note that these hours may be subject to change, especially on holidays, so confirming hours by phone is always recommended before a planned visit.
A notable commitment of this location is to physical accessibility, ensuring a welcoming environment for all customers. Key accessibility features include:
- Wheelchair accessible entrance: Allowing smooth and unhindered entry into the rental office.
- Wheelchair accessible parking lot: Providing designated and convenient parking spaces close to the facility entrance.
Budget Car Rental is known for its wide range of services and vehicle classes, aimed at offering something for every type of Illinois traveler, from individual renters to large families.
- Comprehensive Passenger Vehicle Fleet: The primary service involves renting a full spectrum of passenger cars. This generally includes:
- Economy and Compact Cars (e.g., Chevrolet Spark or Ford Focus) for the most fuel-efficient and cost-effective travel.
- Intermediate and Full-Size Sedans (e.g., Toyota Corolla or Chevrolet Malibu) for comfort on longer Illinois drives.
- SUVs (e.g., Jeep Grand Cherokee, Toyota RAV4, or Chevrolet Suburban) offering increased space and utility for families and varied cargo needs.
- Minivans (e.g., Chrysler Pacifica) and other large vehicles suitable for group or family trips.
- Specialty and Luxury Cars (e.g., Volvo S60 or Genesis G70) for special occasions or premium driving experiences.
- Truck and Cargo Van Rentals: The location is affiliated with Budget Truck Rental, offering commercial and personal moving solutions such as Cargo Vans, 12 ft, 16 ft, and 26 ft trucks, often along with moving accessories.
- Flexible Payment Options: The agency accepts both Credit Cards and Debit Cards. Customers planning to use a debit card should consult Budget’s specific requirements, which typically involve a credit check, presentation of two forms of identification, and a substantial financial hold placed on the card during the rental period.
- Value-Added Products and Protections: Customers have the option to purchase supplemental coverage, including a Damage Waiver (DW), supplemental liability insurance, and personal accident insurance. Other rentable products include GPS devices and child safety seats.
- Discounts and Promotions: Budget routinely provides significant savings opportunities, particularly through:
- Discounts of up to 35% off base rates when utilizing the Pay Now option during online booking.
- Weekly and long-term rental deals, saving up to 25% on rentals of five days or more.
- Promotional coupon codes for free car class upgrades or other monetary savings.
- Long-Term and One-Way Rentals: The facility supports both long-term leasing for extended needs and one-way rentals, allowing customers to pick up in Aurora and drop off at another Budget location (restrictions and fees apply).
- Fastbreak Membership: For frequent renters, the Fastbreak loyalty program allows members to skip the counter and proceed directly to their pre-printed contract and keys, saving valuable time.
The Aurora Budget Car Rental location offers several distinguishing features and discounts that make it a compelling choice for local Illinois travelers, though it is important to balance these with real-world operational experiences.
- Active Military Discounts: A significant and valuable feature is the availability of Active Military Discounts, which provides essential savings and recognition to service members and their families in the Illinois area.
- Debit Card Acceptance: The flexibility to accept both Credit Cards and Debit Cards ensures that a wider segment of the local population can access rental services, provided they meet the non-credit card requirements.
- Convenient Weekend Hours: Unlike many local offices that close entirely on Sunday, this branch offers extended hours on both Saturday and Sunday, making it easier for customers to manage weekend trips or move-in schedules.
- Physical Accessibility Focus: The presence of a wheelchair accessible entrance and parking highlights the agency's commitment to accommodating all members of the community, ensuring physical barriers are removed from the rental process.
- Co-location with Truck Rental: The ability to access both passenger vehicle and Budget Truck Rental services at or near the same location is a major convenience for those with both travel and moving needs.
It is important to note that while the corporate framework guarantees certain standards, customer feedback from this specific location indicates a need for diligent verification. Reviews highlight significant concerns regarding customer service response times (e.g., phone calls being unanswered or terminated) and the condition and readiness of rental vehicles upon pick-up, including safety-related issues like excessively worn tires and cleanliness. These reports emphasize that, despite the advertised benefits, prospective renters should be highly proactive, inspect the vehicle thoroughly before leaving the lot, and confirm all aspects of their reservation.
For making or modifying reservations, checking current vehicle availability, or confirming the specific requirements for your rental, use the following contact details:
- Address: 1311 N Lake St, Aurora, IL 60506, USA
- Phone (Local): (630) 892-2383
- Phone (Mobile/International Format): +1 630-892-2383
Given the feedback regarding potential difficulty reaching the local office by phone, customers may also wish to manage reservations and utilize the Fastbreak check-in option through the main Budget website or app to minimize in-person counter time.
Budget Car Rental in Aurora is a worthwhile choice for Illinois users who prioritize competitive pricing and the benefit of dedicated discounts, especially the Active Military Discount. The comprehensive fleet, which includes large SUVs and minivans, makes it an excellent one-stop-shop for both personal travel and moving needs in the Fox Valley area.
The key decision-making factor for choosing this location should be a renter’s ability to be proactive. If you are prepared to book well in advance, utilize the Fastbreak service for a quicker check-in, and take the time for a detailed, mandatory inspection of the vehicle's condition (including tire safety and cleanliness) before signing the final contract, you can fully leverage the financial savings offered by the Budget brand. The convenience of weekend hours and the accessibility features further enhance its suitability as a local neighborhood rental resource. By managing expectations and diligently verifying the vehicle's readiness, customers can maximize the value of renting from this established Aurora location.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos







Budget Car Rental Location
Budget Car Rental Reviews
pricetruckmoneycallemployeebookdriversrefundmanagerwash
★ 5★ 4★ 3★ 2★ 1First time renting a vehicle from them and I trusted them to provide a safe vehicle. They mentioned that it had just gotten an oil change so I figured it’s been thoroughly checked. However, after driving 7+ hours out of state, I realized that the front tires were balding to the point you could see cords. I’m driving higher speeds on the expressway, which is a major safety concern with tires that could pop at any moment. I contacted them and was advised I could exchange the vehicle at a location near me or contact roadside assistance. I attempted to do both. I spent an entire day of my trip trying to get this resolved with little to no help from Budget. With no actual resolution from them, I had to take matters into my own hands and get the tires replaced in order to be able to make the trip back home. I contacted customer service and explained everything and I was advised that I could get reimbursed up to $300 and all I had to do was send them copies of the invoices. I spent nearly $400 and sent them the invoice, to which they responded by saying it wasn’t approved. RIDICULOUS!! I will never rent a vehicle from them again. I expect a reimbursement or the tires to be returned to me and I will continue to contact them until something is done to rectify the situation.
August 22 · Michele MontenegroWow!!! I called this location 9 times. The manager answered and placed me on hold. He then took the phone off hold and hung up. I called back 4 more times, he answered and hung up. I called back 2 times after that and he let the phone ring. I then Had my husband call, he answered and immediately placed him on hold. I waited and for 5 minutes and hung up. I called again, he answered and placed me on hold. I was on hold for 15 minutes. I should have known! When I walked in a young lady was sitting over to my right in a purple bonnet. The manager was over to the side just on his phone. The first rental they gave me was dirty and not an elite vehicle. I was then directed to a Jeep Grand Cherokee, but guess what?!? It was damaged. The customer service here is sad. I don’t plan to ever rent from this location again.
June 15 · charese mayesWould be zero stars if the site would let me. We had a truck reserved for almost three weeks. THe day before we are set to move, they called to cancel the reservation, gave us a c orporate number to call and that was no help. If you're in the Aurora area use Coffmans.
July 01 · Jonathan MickleBig shout out to Jacob! It was extremely busy when we went to pick up our rental car, yet Jacob was very professional, courteous, friendly, and efficient. Thank you!
July 27 · Mary WellsI was very pleased with my service and vehicle rental at Avis/Budget. The price was the lowest in the area, and the mini van made our trip down south pleasant and comfortable under the circumstances. Jacob was kind and helpful during the return process (although I observed his coworker Max could have helped him more), and I will definitely be back for my next car rental needs.
February 04 · Jesseca Watson
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